Sign in
Microsoft.com
 
Microsoft
 
 
 

locked
Can no longer activate Windows 7 Ultimate after re-install RRS feed

 > 

  • Question

  • Question
    Sign in to vote
    0
    Sign in to vote

    I brought a copy of Win 7 back in November 21st of last year and I have reason to suspect it may have a pirated Product Key as I can no longer activate the product over the internet claiming an error code of 0xC004C003, and my product ID does feature a 068 with in. I was slow to find this problem if only because I had no problems what so ever the first time I installed it but since then I had to re-install due to trying to resolve another problem I already had regarding constant disconnects from the network I can no longer activate it since.

     

    The product was brought from e-bay and I was unaware of the fact it was be possible to pirate the key, despite the fact it showed all the signs of it being genuine AND I had received it sealed in a new box.

     

    Can anyone just confirm for me that this really is a pirated key and not because someone at MS suspects it may be before I go chasing it up because I can no longer find the seller on e-bay but I still have the receipts and some of the sellers details but not enough to find them again.

     

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 0

    Cached Online Validation Code: N/A, hr = 0xc004f012

    Windows Product Key: *****-*****-F3GR2-CR46H-C2P4J

    Windows Product Key Hash: Njg9h35oD8OxJOo2p3ZeWp/lxNc=

    Windows Product ID: 00426-068-2841481-86356

    Windows Product ID Type: 5

    Windows License Type: Retail

    Windows OS version: 6.1.7600.2.00010100.0.0.001

    ID: {9FF23959-5658-424C-B491-37EFC25ED756}(1)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows 7 Ultimate

    Architecture: 0x00000009

    Build lab: 7600.win7_gdr.100618-1621

    TTS Error: 

    Validation Diagnostic: 

    Resolution Status: N/A

     

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

     

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

     

    OGA Data-->

    Office Status: 109 N/A

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Users\Alex\AppData\Local\Google\Chrome\Application\chrome.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{9FF23959-5658-424C-B491-37EFC25ED756}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-C2P4J</PKey><PID>00426-068-2841481-86356</PID><PIDType>5</PIDType><SID>S-1-5-21-3051389771-248722231-3943203282</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0902   </Version><SMBIOSVersion major="2" minor="5"/><Date>20090910000000.000000+000</Date></BIOS><HWID>51B83607018400F2</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

     

    Spsys.log Content: 0x80070002

     

    Licensing Data-->

    Software licensing service version: 6.1.7600.16385

     

    Name: Windows(R) 7, Ultimate edition

    Description: Windows Operating System - Windows(R) 7, RETAIL channel

    Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 00426-00172-068-284148-00-2057-7600.0000-0312011

    Installation ID: 012282341005218720920225585341390365220903086632524845

    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

    Partial Product Key: C2P4J

    License Status: Initial grace period

    Time remaining: 42660 minute(s) (29 day(s))

    Remaining Windows rearm count: 3

    Trusted time: 31/01/2011 22:15:19

     

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: N/A

    HealthStatus: 0x0000000000000000

    Event Time Stamp: N/A

    ActiveX: Registered, Version: 7.1.7600.16395

    Admin Service: Registered, Version: 7.1.7600.16395

    HealthStatus Bitmask Output:

     

     

    HWID Data-->

    HWID Hash Current: NAAAAAIABAABAAEAAQABAAAAAQABAAEAJJTQXcC8FT8QM1Ty4ms4mPSOBA939s7u2O5CGg==

     

    OEM Activation 1.0 Data-->

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes, but no SLIC table

    Windows marker version: N/A

    OEMID and OEMTableID Consistent: N/A

    BIOS Information: 

      ACPI Table Name OEMID Value OEMTableID Value

      APIC 091009 APIC1549

      FACP 091009 FACP1549

      HPET 091009 OEMHPET 

      MCFG 091009 OEMMCFG 

      OEMB 091009 OEMB1549

      SSDT A M I POWERNOW

     

     

    Monday, January 31, 2011 10:27 PM

Answers

  • Question
    Sign in to vote
    0
    Sign in to vote
    "Alex Whitby" wrote in message news:1da02f00-4a72-49ee-a30a-ff640d146111...

    I brought a copy of Win 7 back in November 21st of last year and I have reason to suspect it may have a pirated Product Key as I can no longer activate the product over the internet claiming an error code of 0xC004C003, and my product ID does feature a 068 with in. I was slow to find this problem if only because I had no problems what so ever the first time I installed it but since then I had to re-install due to trying to resolve another problem I already had regarding constant disconnects from the network I can no longer activate it since.

     

    The product was brought from e-bay and I was unaware of the fact it was be possible to pirate the key, despite the fact it showed all the signs of it being genuine AND I had received it sealed in a new box.

     

    Can anyone just confirm for me that this really is a pirated key and not because someone at MS suspects it may be before I go chasing it up because I can no longer find the seller on e-bay but I still have the receipts and some of the sellers details but not enough to find them again.

     

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 0

    Cached Online Validation Code: N/A, hr = 0xc004f012

    Windows Product Key: *****-*****-F3GR2-CR46H-C2P4J

    Windows Product Key Hash: Njg9h35oD8OxJOo2p3ZeWp/lxNc=

    Windows Product ID: 00426-068-2841481-86356

    Windows Product ID Type: 5

    Windows License Type: Retail

    Unfortunately, your Key is from a not-for-resale MSDN account. You need to claim an immediate refund from the vendor - do NOT accept the offer of a new key, and do NOT allow them to waste time with an RMA (all they are trying to do is to get past the 45-day claims window. or avoid you sending the evidence of their crimes to the authorities)
    Please read the following stickies....
     
    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/a2444f34-0aff-4f29-a8ac-67e28b0c0285
     
    and
     
    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/06698c46-8668-4ccd-a544-a88969265a6b
     
    The pirates have got VERY good at this over the past few years, as the price of equipment for manufacturing the packages drops, and as factories open in less well-policed countries.
     
    see also this post....
     
    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/46a58748-5a64-41ff-b7f4-f6d3b47beca9
     

     

    --

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Tuesday, February 1, 2011 8:25 PM
    Monday, January 31, 2011 11:08 PM
    Moderator

All replies

  • Question
    Sign in to vote
    0
    Sign in to vote
    "Alex Whitby" wrote in message news:1da02f00-4a72-49ee-a30a-ff640d146111...

    I brought a copy of Win 7 back in November 21st of last year and I have reason to suspect it may have a pirated Product Key as I can no longer activate the product over the internet claiming an error code of 0xC004C003, and my product ID does feature a 068 with in. I was slow to find this problem if only because I had no problems what so ever the first time I installed it but since then I had to re-install due to trying to resolve another problem I already had regarding constant disconnects from the network I can no longer activate it since.

     

    The product was brought from e-bay and I was unaware of the fact it was be possible to pirate the key, despite the fact it showed all the signs of it being genuine AND I had received it sealed in a new box.

     

    Can anyone just confirm for me that this really is a pirated key and not because someone at MS suspects it may be before I go chasing it up because I can no longer find the seller on e-bay but I still have the receipts and some of the sellers details but not enough to find them again.

     

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 0

    Cached Online Validation Code: N/A, hr = 0xc004f012

    Windows Product Key: *****-*****-F3GR2-CR46H-C2P4J

    Windows Product Key Hash: Njg9h35oD8OxJOo2p3ZeWp/lxNc=

    Windows Product ID: 00426-068-2841481-86356

    Windows Product ID Type: 5

    Windows License Type: Retail

    Unfortunately, your Key is from a not-for-resale MSDN account. You need to claim an immediate refund from the vendor - do NOT accept the offer of a new key, and do NOT allow them to waste time with an RMA (all they are trying to do is to get past the 45-day claims window. or avoid you sending the evidence of their crimes to the authorities)
    Please read the following stickies....
     
    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/a2444f34-0aff-4f29-a8ac-67e28b0c0285
     
    and
     
    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/06698c46-8668-4ccd-a544-a88969265a6b
     
    The pirates have got VERY good at this over the past few years, as the price of equipment for manufacturing the packages drops, and as factories open in less well-policed countries.
     
    see also this post....
     
    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/46a58748-5a64-41ff-b7f4-f6d3b47beca9
     

     

    --

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Tuesday, February 1, 2011 8:25 PM
    Monday, January 31, 2011 11:08 PM
    Moderator
  • Question
    Sign in to vote
    0
    Sign in to vote

    Thanks for the response Noel, it's a real irritation to find this out, isn't there usually a big sticker that says not for resale on the box, they must've known this before auctioning it up on e-bay.

     

    The item was brought from Ireland as a matter of fact, but the 45 day with E-bay had already passed which has forced me to contact the seller first, which I have done so and I await his reply now. In the event they do not refund me the money for the purchase what are my options aside from contacting E-Bay?

    Tuesday, February 1, 2011 12:00 AM
  • Question
    Sign in to vote
    0
    Sign in to vote
    "Alex Whitby" wrote in message news:7dbc93fb-6d7d-4dcf-a588-e1b3d5a11625...

    Thanks for the response Noel, it's a real irritation to find this out, isn't there usually a big sticker that says not for resale on the box, they must've known this before auctioning it up on e-bay.

     

    The item was brought from Ireland as a matter of fact, but the 45 day with E-bay had already passed which has forced me to contact the seller first, which I have done so and I await his reply now. In the event they do not refund me the money for the purchase what are my options aside from contacting E-Bay?


    Bear in mind that the whole package is a forgery - it's not a real MSDN box (there is no such thing. MSDN software is normally distributed either as a set in a folder, or electronically).
    Threatening the vendor with police action sometimes has a salutary effect - especially if you know their address:)
     

    --

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, February 1, 2011 3:56 AM
    Moderator