locked
Question about Re-installation RRS feed

  • Question

  •  

    I had a question about re-installing OneCare. I have to perform a System Recovery on my computer, and last time I did this, my current subscription was not yet expired, yet I could not re-install it in my computer. I used a new subscription for my computer and it worked perfectly fine. Now, my new subscription expires at around December, and I was hoping that if I were to perform that System Recovery, I wouldn't need to get a new subscription. I always buy subscriptions by the software they sell at Best Buy, etc.

     

    My question is, would I need to buy a subcription after System Recovery or could I reinstall my current one?

    Saturday, January 5, 2008 5:49 AM

Answers

  • Before doing the system recovery, open OneCare and click Help/About to view the Subscription ID. Use this LiveID to activate after you reinstall the operating system and OneCare and it will associate your subscription with OneCare. You can also verify your subscription status by going to http://billing.microsoft.com

    -steve

     

    Monday, January 7, 2008 3:28 PM
    Moderator