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    Hi

    After many years of using my Office XP product it is suddenly telling me that the product can't be validated and prompts me to activate the product. I have opened all the office programs and they are all saying that they have been activated. I ran the diagnostic tool and the resuts said Office Status: 101 Not Activated

    THIS IS SO ANNOYING. Can you help please???

    Thanks  Fee

    Diagnostic Report (1.9.0019.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: N/A
    Windows Product Key: *****-*****-2CXKV-GMP22-HF2BQ
    Windows Product Key Hash: 25dG7mX6zCS/Ri0MYOSCvb3ct0w=
    Windows Product ID: 76477-OEM-2111907-00101
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 5.1.2600.2.00010300.3.0.hom
    ID: {28F677DF-0EF2-4C96-851A-36A6250D4317}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.7.105.35
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: 101
    Version: 1.7.105.35
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 101 Not Activated
    Microsoft Office XP Professional - 101 Not Activated
    Microsoft Office Publisher 2003 - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-230-1_3E121E02-385-80004005_3E121E02-452-80004005_3E121E02-312-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{28F677DF-0EF2-4C96-851A-36A6250D4317}</UGUID><Version>1.9.0019.0</Version><OS>5.1.2600.2.00010300.3.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-HF2BQ</PKey><PID>76477-OEM-2111907-00101</PID><PIDType>2</PIDType><SID>S-1-5-21-3574959662-4183210698-161603531</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>Presario C300 (RE024PA#ABG)       </Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.05</Version><SMBIOSVersion major="2" minor="4"/><Date>20060814000000.000000+000</Date><SLPBIOS>Compaq,Hewlett,Hewlett,Compaq</SLPBIOS></BIOS><HWID>E06E34CF0184405F</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>AUS Eastern Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>HP</name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.7.105.35"/><File Name="WgaLogon.dll" Version="1.7.17.0"/><File Name="OGAAddin.dll" Version="1.7.105.35"/><File Name="OGAVerify.exe" Version="1.7.105.35"/></GANotification></MachineData><Software><Office><Result>101</Result><Products><Product GUID="{91110409-6000-11D3-8CFE-0050048383C9}"><LegitResult>101</LegitResult><Name>Microsoft Office XP Professional</Name><Ver>10</Ver><Val>195C71D53A04712</Val><Hash>y0cAXyxx5XRFdnciMF8pv4NW4vg=</Hash><Pid>54186-701-5064411-17550</Pid><PidType>1</PidType></Product><Product GUID="{91190409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Publisher 2003</Name><Ver>11</Ver><Val>981B1EE7825D578</Val><Hash>kV3/1WHUStOrnYED3zg2iQFzLsE=</Hash><Pid>72082-700-3977261-55840</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="10" Result="101"/><App Id="16" Version="10" Result="101"/><App Id="18" Version="10" Result="101"/><App Id="1A" Version="10" Result="101"/><App Id="1B" Version="10" Result="101"/><App Id="19" Version="11" Result="100"/></Applications></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 3828:Compaq Computer Corporation|134FE:Compaq Computer Corporation|134FE:Compaq Computer Corporation|3828:Hewlett-Packard Company
    Marker string from OEMBIOS.DAT: Compaq,Hewlett,Hewlett,Compaq

    OEM Activation 2.0 Data-->
    N/A

     

    Monday, March 15, 2010 9:38 AM

Answers

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    Hello Fee67,

    Occasionally posters will post here telling us that their longtime installations of Office XP, and less often Office 2003, suddenly begin to report that they are not genuine and that they cannot make up their minds if they are activated or not.  Usually this is the result of a corrupted Office license file.

    Please work thru the Methods in this MS KB article:  http://support.microsoft.com/kb/903275

    Many people tell us that running the MS FixIt in Method 2 does the trick.

    After running the FixIt, restart, open an Office program such as Word, and activate online if necessary.  Close Word and restart.  Then visit www.microsoft.com/genuine and click on the Validate Office button.  After validation, open Word and other Office programs to check to make sure you no longer see the nongenuine notices.

    Post back to let us know if it worked for you :-)
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Fee67 Monday, March 15, 2010 7:59 PM
    Monday, March 15, 2010 1:38 PM

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  • Question
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    Hello Fee67,

    Occasionally posters will post here telling us that their longtime installations of Office XP, and less often Office 2003, suddenly begin to report that they are not genuine and that they cannot make up their minds if they are activated or not.  Usually this is the result of a corrupted Office license file.

    Please work thru the Methods in this MS KB article:  http://support.microsoft.com/kb/903275

    Many people tell us that running the MS FixIt in Method 2 does the trick.

    After running the FixIt, restart, open an Office program such as Word, and activate online if necessary.  Close Word and restart.  Then visit www.microsoft.com/genuine and click on the Validate Office button.  After validation, open Word and other Office programs to check to make sure you no longer see the nongenuine notices.

    Post back to let us know if it worked for you :-)
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Fee67 Monday, March 15, 2010 7:59 PM
    Monday, March 15, 2010 1:38 PM
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    Hi

    Thanks. I had tried everything in Method 1 but not Method 2. That fixed It. I appreaciate the help

    Fee
    Monday, March 15, 2010 8:00 PM
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    Hello Fee67,

    You're welcome! :-)  Glad to see all is fixed and back to normal.
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Tuesday, March 16, 2010 4:57 PM