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Windows Vista Activation Problem RRS feed

  • Question

  • Hi, recently a message has been popping up telling me to "activate Windows now", however when i click on the messege and type in the product key it will say something like "please re-enter another product key this one seems to be in use"

    or it will tell me it is the wrong product key and tells me where to look for it.

     

    Well anyways i have 12 or so days left and i'm getting pretty worried, i have tried numerous things and eventually was lead here, and was told to enter this and see if it may help at all.

     

    Diagnostic Report (1.7.0095.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: 0x0
    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-6CDQM-RV23K-RP8F7
    Windows Product Key Hash: 7VrYSubZ86JPxkAAnCqEelHYZa4=
    Windows Product ID: 89580-014-0000025-71519
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.0.6001.2.00010100.1.0.001
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {B9F17283-5884-4E29-ABA0-25FC750CECB9}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.69.2
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Ultimate
    Architecture: 0x00000000
    Build lab: 6001.longhorn_rtm.080118-1840
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): 00000000-8001B60E
    Version: 6.0.6002.16398

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{B9F17283-5884-4E29-ABA0-25FC750CECB9}</UGUID><Version>1.7.0095.0</Version><OS>6.0.6001.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-RP8F7</PKey><PID>89580-014-0000025-71519</PID><PIDType>5</PIDType><SID>S-1-5-21-3831619601-1908528827-2645162824</SID><SYSTEM><Manufacturer>Acer, inc.</Manufacturer><Model>Aspire 5570Z    </Model></SYSTEM><BIOS><Manufacturer>Acer   </Manufacturer><Version>v1.3221</Version><SMBIOSVersion major="2" minor="4"/><Date>20061215000000.000000+000</Date></BIOS><HWID>87333507018400EE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><BRT/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

     

    Tuesday, June 24, 2008 9:43 AM

Answers

  • Hello SkateUndercover,

     

      Users are allowed to install Vista without a Product Key (known as a Keyless Install). When a user does a Keyless Install, Vista automaticly uses it's own Default Product Key.  Default Product Keys Can Not be Activated and only allow the user to use Vista for a 30 day Trial Period. Vista does this so people can try out Vista without having to buy it. If the user wishes to continue using Vista, they must enter a Valid Product Key.

     

      The Product Key currently being used in your Vista is the Vista Default Product Key for Vista Ultimate. Below you can see the last 5 digits for all Vista Default Product Keys:

     

    Default Product Keys (used for Keyless installs)

    • Business - MRW4W
    • BusinessN - QXX44
    • HomeBasic - 3V4VD
    • HomeBasicN - GFJBT
    • HomePremium - 76PKF
    • Ultimate - RP8F7

     

    To continue to use your Vista, you must enter a valid Vista Ultimate Product Key. To do this:

    Click the "Start" button

    Right-click "Computer" and select "Properties"

    Click "Change Product Key" (located in the lower right hand corner of the window)

    Enter the valid Vista Ultimate Product Key found in the Vista Ultimate Retail Box.

     

    ~If there is no product key listed in your Vista Ultimate Retail Box or if you did not get a Vista Ultimate Retail Box, please contact the person or company that sold you this software and demand the Genuine Microsoft Software, that you paided for. Or at the very least, a refund.  Also, if you believe that the person or company, that sold you this software, meant to sell you Non-Genuine Microsoft software, then I encourage you to submit a Piracy Report against that person or company at http://microsoft.com/piracy

     

    ~If you have a Valid Product key for other version of Vista (such as Home Premium) then that key will not work in Ultimate. You would need to install the proper version of Vista to be able to use the corresponding Product Key.  

     

     

    If you still have problems, go to http://www.microsoft.com/licensing/resources/vol/numbers.mspx and find the Activation Call Center in your area and give them a call. Select the option to talk to a Live Activation rep or if there is no option, do not enter enything and that should force it to transfer you to a Live Rep. Once you are talking to a Live Activation Rep, read off the Product Key from your Retail Vista box and have the Rep confirm that the Product key is good.  If it is, have the Rep walk you thru changing the current product key, in your Vista, for this good Key and then Activate Vista.

     

    Thank you,

    Darin Smith

    WGA Forum Manager

     

     

    Thank you,

    Darin Smith

    WGA Forum Manager

     

    Tuesday, June 24, 2008 5:34 PM
  • Hello lt_phu,

      It appears that your Vista needs to be Activated. Please use the Activate by Phone method as outlined below:



    To Activate by Phone:

    Click the Start button, and type slui.exe 4 in the search field and then press the "Enter" key. This will bring up the Activate by Phone dialog window. Follow the steps provided by the window. The phone activation process should only take about 6 minutes.

    NOTE: The key to this process is that you need to talk to a Live Activation Rep! When you first call, you will be interacting with an Automated Voice, either select the option to talk to a Live Rep or if there is no option, do not enter any numbers. This should force the automated voice to transfer you to a Live Rep.


    If this does not work, please create your own Forum Thread, report your Diagnostic Report and provide a detailed description of the issue.

    Thank you,
    Darin Smith
    WGA Forum Manager


    Attention Forum All Users: Please Do Not post your issue in someone else's Thread...Create your own.
    • Marked as answer by Darin Smith MS Wednesday, August 20, 2008 9:00 PM
    Wednesday, August 20, 2008 9:00 PM

All replies

  • Hello SkateUndercover,

     

      Users are allowed to install Vista without a Product Key (known as a Keyless Install). When a user does a Keyless Install, Vista automaticly uses it's own Default Product Key.  Default Product Keys Can Not be Activated and only allow the user to use Vista for a 30 day Trial Period. Vista does this so people can try out Vista without having to buy it. If the user wishes to continue using Vista, they must enter a Valid Product Key.

     

      The Product Key currently being used in your Vista is the Vista Default Product Key for Vista Ultimate. Below you can see the last 5 digits for all Vista Default Product Keys:

     

    Default Product Keys (used for Keyless installs)

    • Business - MRW4W
    • BusinessN - QXX44
    • HomeBasic - 3V4VD
    • HomeBasicN - GFJBT
    • HomePremium - 76PKF
    • Ultimate - RP8F7

     

    To continue to use your Vista, you must enter a valid Vista Ultimate Product Key. To do this:

    Click the "Start" button

    Right-click "Computer" and select "Properties"

    Click "Change Product Key" (located in the lower right hand corner of the window)

    Enter the valid Vista Ultimate Product Key found in the Vista Ultimate Retail Box.

     

    ~If there is no product key listed in your Vista Ultimate Retail Box or if you did not get a Vista Ultimate Retail Box, please contact the person or company that sold you this software and demand the Genuine Microsoft Software, that you paided for. Or at the very least, a refund.  Also, if you believe that the person or company, that sold you this software, meant to sell you Non-Genuine Microsoft software, then I encourage you to submit a Piracy Report against that person or company at http://microsoft.com/piracy

     

    ~If you have a Valid Product key for other version of Vista (such as Home Premium) then that key will not work in Ultimate. You would need to install the proper version of Vista to be able to use the corresponding Product Key.  

     

     

    If you still have problems, go to http://www.microsoft.com/licensing/resources/vol/numbers.mspx and find the Activation Call Center in your area and give them a call. Select the option to talk to a Live Activation rep or if there is no option, do not enter enything and that should force it to transfer you to a Live Rep. Once you are talking to a Live Activation Rep, read off the Product Key from your Retail Vista box and have the Rep confirm that the Product key is good.  If it is, have the Rep walk you thru changing the current product key, in your Vista, for this good Key and then Activate Vista.

     

    Thank you,

    Darin Smith

    WGA Forum Manager

     

     

    Thank you,

    Darin Smith

    WGA Forum Manager

     

    Tuesday, June 24, 2008 5:34 PM
  •  

    Very helpful, thank you.
    Tuesday, June 24, 2008 10:20 PM
  •  

    Diagnostic Report (1.7.0095.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Online Validation Code: 0xc004c532
    Cached Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-6CDQM-RV23K-RP8F7
    Windows Product Key Hash: 7VrYSubZ86JPxkAAnCqEelHYZa4=
    Windows Product ID: 89580-014-0000025-71205
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.0.6001.2.00010100.1.0.001
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {8FD2CE73-A4D6-4ECA-B546-EFA41515746D}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Ultimate
    Architecture: 0x00000000
    Build lab: 6001.vistasp1_gdr.080425-1930
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): 00000000-8001B60B
    Version: 6.0.6002.16398

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{8FD2CE73-A4D6-4ECA-B546-EFA41515746D}</UGUID><Version>1.7.0095.0</Version><OS>6.0.6001.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-RP8F7</PKey><PID>89580-014-0000025-71205</PID><PIDType>5</PIDType><SID>S-1-5-21-885102629-2012342914-1400153625</SID><SYSTEM><Manufacturer>Acer           </Manufacturer><Model>TravelMate 4720                </Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>V1.20          </Version><SMBIOSVersion major="2" minor="4"/><Date>20070926000000.000000+000</Date></BIOS><HWID>7C303507018400EA</HWID><UserLCID>042A</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>SE Asia Standard Time(GMT+07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><BRT/></MachineData><Software><Office><Result>114</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57348</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="11" Result="114"/><App Id="16" Version="11" Result="114"/><App Id="18" Version="11" Result="114"/><App Id="19" Version="11" Result="114"/><App Id="1A" Version="11" Result="114"/><App Id="1B" Version="11" Result="114"/><App Id="44" Version="11" Result="114"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002



    Wednesday, August 20, 2008 2:27 PM
  • Hello lt_phu,

      It appears that your Vista needs to be Activated. Please use the Activate by Phone method as outlined below:



    To Activate by Phone:

    Click the Start button, and type slui.exe 4 in the search field and then press the "Enter" key. This will bring up the Activate by Phone dialog window. Follow the steps provided by the window. The phone activation process should only take about 6 minutes.

    NOTE: The key to this process is that you need to talk to a Live Activation Rep! When you first call, you will be interacting with an Automated Voice, either select the option to talk to a Live Rep or if there is no option, do not enter any numbers. This should force the automated voice to transfer you to a Live Rep.


    If this does not work, please create your own Forum Thread, report your Diagnostic Report and provide a detailed description of the issue.

    Thank you,
    Darin Smith
    WGA Forum Manager


    Attention Forum All Users: Please Do Not post your issue in someone else's Thread...Create your own.
    • Marked as answer by Darin Smith MS Wednesday, August 20, 2008 9:00 PM
    Wednesday, August 20, 2008 9:00 PM