Problem when installation OCS RRS feed

  • Question

  • There is an error message pop-up when installing OCS as below.

    Invalid database access accounts specified. Please ensure the specified database access accounts are valid domain or machine accounts.

    What can i do?


    Friday, March 28, 2008 4:13 AM

All replies

  • Are you installing with a Domain Account with sufficient permissions?


    Friday, March 28, 2008 12:52 PM
  • Do you install the OCS Enterprise Edition Server? So remote SQL. How does your SQL services running? Network / Local. did you check if the user account can create the RTC databases in SQL?

    -Joachim Farla

    Monday, March 31, 2008 8:33 PM

    This is the error log


    CScript.exe //U //Nologo PoolCfgDBSetup.wsf /clean /dbsize:32 /dbpath:"d:\LC Data\" /logsize:32 /logpath:"d:\LC Log\" /lcsvcgroup:"EXCELGROUP\RTC Server Local Group;EXCELGROUP\RTC Component Local Group" /srvadmingrp:"EXCELGROUP\RTC Local Administrators" /usradmingrp:"EXCELGROUP\RTC Local User Administrators;EXCELGROUP\RTC Local Read-only Administrators" /serverrole:"HS" /verbose


    Connecting to SQL Server on EXCELBDC\rtc

    SQL validation: Reconfigure encountered no errors, and SQL version is acceptable: 9.00.3042.00

    Opened database rtcconfig

    Restricting access and dropping database.

    Dropped database rtcconfig

    Creating database rtcconfig

        DbFile : PhysicalName = d:\lc data\rtcconfig.mdf
        LogFile: PhysicalName = d:\lc log\rtcconfig.ldf

    Executing batch dbcommon.sql on rtcconfig

    Executing batch PoolCfgTypes.sql on rtcconfig

    Executing batch PoolCfgTableSchema.sql on rtcconfig

    Executing batch PoolCfgMessages.sql on rtcconfig

    Executing batch PoolCfgSproc.sql on rtcconfig

    Executing batch PoolCfgInstances.sql on rtcconfig

    Executing resource DbReIndex on rtcconfig

    Setting security in rtcconfig

    Looking up accounts EXCELGROUP\RTC Local Administrators

    EXCELGROUP\RTC Local Administrators doesn't have a WIN32_GROUP instance

    EXCELGROUP\RTC Local Administrators doesn't have a WIN32_USERACCOUNT instance

    EXCELGROUP\RTC Local Administrators is neither a user nor a group account.

    Tuesday, April 1, 2008 6:32 AM
  • Can you verify that the local group "RTC Local Administrators" exists on your OCS machine.

    Is EXCELGROUP a member server?

    OCS is not supported on a Domain Controller 


    Tuesday, April 1, 2008 11:11 AM