Skype for Business - Missed Call - ExumEnable = True RRS feed

  • Question

  • Hi!

    There is Skype for Business 2019 and there are SfB 2016 Basic clients. The problem is that missed calls are not displayed in the client's mail. Missed conversations are saved. Outgoing calls and answered ones too, but unanswered calls not.

    If you go to the mobile client under the same account, then all calls are immediately displayed.

    I tried different versions of the Office - it doesn't help.

    Where to dig? UC is not deployed.

    There is only one user who has Office 19 Pro with a built-in Skype client and everything is fine with him. Everyone else does not work for Office 13. MAPI and EWS status - OK

    There was no unified messaging system and was not included, but I noticed that in the configuration of clients it does not work for whom - ExumEnabled - TRUE, and for the one working at the office 19 and ExumEnabled - FALSE

    How to change this value? In Exchange, UM accounts are disabled


    The ExumEnabled parameter shows FALSE when executing the GEt-CSUSer command

    But the Skype Exum Enabled client configuration parameters are TRUE

    • Moved by Dave PatrickMVP Monday, September 28, 2020 2:00 PM looking for forum
    Monday, September 28, 2020 11:06 AM