Without any known cause, my Outlook connector to CRM On-Premise stopped working. No other user is having this problem. It indicated that it could not authenticate my credentials. I have uninstalled and reinstalled the latest version of
the connector. When I try to configure it in Outlook using the same URL that works in IE, I get the following error:
"Cannot connect to Microsoft Dynamics CRM server because we cannot authenticate your credentials. Check your connection or contact your administrator for more help."
In the event log, here is the error message:
"10:32:13| Error| Error connecting to URL:
My URL here/XRMServices/2011/Discovery.svc Exception: Microsoft.Crm.CrmException: Authentication failed
at Microsoft.Crm.Outlook.ClientAuth.ClaimsBasedAuthProvider`1.AuthenticateClaims()
at Microsoft.Crm.Outlook.ClientAuth.ClaimsBasedAuthProvider`1.SignIn()
at Microsoft.Crm.Outlook.ClientAuth.ClientAuthProvidersFactory`1.SignIn(Uri endPoint, Credential credentials, AuthUIMode uiMode, IClientOrganizationContext context, Form parentWindow, Boolean retryOnError)
at Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo.DeploymentInfo.LoadOrganizations(AuthUIMode uiMode, Form parentWindow, Credential credentials)
at Microsoft.Crm.Application.Outlook.Config.DeploymentsInfo.InternalLoadOrganizations(OrganizationDetailCollection orgs, AuthUIMode uiMode, Form parentWindow)
Any suggestions?
