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Reactivation of Office 2003 RRS feed

  • Question

  • Hi, Years ago I bought an office 2003 package with the product key which I still have. A few months earlier I had to leave my laptop at a local shop in China to replace the broken display. Since that date, the office warns a non genuine product and I cannot key in the original product key that I own
    • Moved by Maxwell JosephMicrosoft Support Saturday, April 24, 2010 3:03 PM moving to right forum (From:Installing, Upgrading, and Activating Microsoft Office Products)
    Saturday, April 24, 2010 10:37 AM

Answers

  • Hello luxifer1,

    In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click the "Continue" button, click the "Copy" button, then paste the report into your post.


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Saturday, April 24, 2010 3:45 PM

All replies

  • "luxifer1" wrote in message news:1debe28c-d309-4650-a636-56ea879e5d53...
    Hi, Years ago I bought an office 2003 package with the product key which I still have. A few months earlier I had to leave my laptop at a local shop in China to replace the broken display. Since that date, the office warns a non genuine product and I cannot key in the original product key that I own

    Did you try this solution?

    Gérard
    Saturday, April 24, 2010 2:14 PM
  • Hello luxifer1,

    In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click the "Continue" button, click the "Copy" button, then paste the report into your post.


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Saturday, April 24, 2010 3:45 PM
  • No reply.

    Issue is assumed to be resolved.


    Darin MS
    Wednesday, May 5, 2010 7:38 PM