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Me too RRS feed

  • Question

  • I have had Samsung computer since new, probably 8 years. About 6 months ago I began receiving the copy of Windows 7 not genuine. No code or any other clues. Hitting validation gets 7 script errors and then blank screen. A call from some guy in the Indonesia says it is a scam and I will hear from the technical department. The phone disconnects and here I am.
    Saturday, December 24, 2016 6:44 PM

Answers

  • MGA Diagnostic Report is Required:

    To properly analyze and solve problems with Activation and Validation, we need to see a full copy of the diagnostic report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )

    Once downloaded, run the tool.
    Click on the Continue button, after a short time, the Continue button will change to a Copy button.
    Click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your post.

    Carey Frisch

    Sunday, December 25, 2016 5:05 AM
    Moderator

All replies

  • MGA Diagnostic Report is Required:

    To properly analyze and solve problems with Activation and Validation, we need to see a full copy of the diagnostic report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )

    Once downloaded, run the tool.
    Click on the Continue button, after a short time, the Continue button will change to a Copy button.
    Click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your post.

    Carey Frisch

    Sunday, December 25, 2016 5:05 AM
    Moderator
  • Patiently waiting to review your MGA Diagnostic Report...

    Carey Frisch

    Friday, December 30, 2016 1:56 AM
    Moderator