I can no longer install updates. I can no longer install programs that need windows installer to get installed. The current version of msi.dll;msiecex,msihnd.dll are all version 3.0.3790.2180. Version 3.1.4000.2435 is in the system32 folder;however, it has been renamed. I have tried all of the procedures that I can google to correct the problem. Can't do it.
Help.
Roger
Diagnostic Report (1.7.0095.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0
Online Validation Code: N/A
Cached Validation Code: N/A
Windows Product Key: *****-*****-MTHF6-JT6B7-GC8G4
Windows Product Key Hash: kIUxbV/UvCkjra6XGcSn9/3P3PA=
Windows Product ID: 55276-012-9812413-22807
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 5.1.2600.2.00010100.2.0.pro
CSVLK Server: N/A
CSVLK PID: N/A
ID: {361CD34C-C600-422B-82C2-16BA03B97FBA}(1)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.7.18.5
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-171-1
Resolution Status: N/A
WgaER Data-->
ThreatID(s): N/A
Version: N/A
WGA Notifications Data-->
Cached Result: 0
File Exists: Yes
Version: 1.7.18.5
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: Microsoft
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
WGATray.exe Signed By: Microsoft
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office FrontPage 2003 - 100 Genuine
Microsoft Office OneNote 2003 - 100 Genuine
Microsoft Office Outlook 2007 - 100 Genuine
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: Registered, 1.6.28.0
Signed By: Microsoft
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-171-1
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{361CD34C-C600-422B-82C2-16BA03B97FBA}</UGUID><Version>1.7.0095.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-GC8G4</PKey><PID>55276-012-9812413-22807</PID><PIDType>5</PIDType><SID>S-1-5-21-1644491937-484061587-725345543</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>P5K-E</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0503 </Version><SMBIOSVersion major="2" minor="4"/><Date>20070626000000.000000+000</Date></BIOS><HWID>C0DD347F0184607B</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91170409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office FrontPage 2003</Name><Ver>11</Ver><Val>1449E6AD0D47DF3</Val><Hash>fGF1PT1v5wOQyBhsiBxMUBTfXK8=</Hash><Pid>72079-761-3363607-55395</Pid><PidType>1</PidType></Product><Product GUID="{91A10409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office OneNote 2003</Name><Ver>11</Ver><Val>352910CC802ADE4</Val><Hash>zRHXPq67BUwcY9sMdfZGz0UTmE8=</Hash><Pid>70172-754-4290893-55821</Pid><PidType>1</PidType></Product><Product GUID="{90120000-00E0-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Outlook 2007</Name><Ver>12</Ver><Val>ABEE7394431FD86</Val><Hash>rfrfods9URCg+an/zrMPJeG4SGw=</Hash><Pid>89458-707-2094794-63015</Pid><PidType>14</PidType></Product><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>2C7C16D80D62AA0</Val><Hash>TE/2x0n/QrxVRNEJ68fw7BMQiJU=</Hash><Pid>81602-336-1388341-68828</Pid><PidType>10</PidType></Product></Products><Applications><App Id="17" Version="11" Result="100"/><App Id="A1" Version="11" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
