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Intel Pro/1000 GT – Periodically stops passing traffic - Why? RRS feed

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    I have a BioStar MCP6P M2+ Motherboard (AMD) and an Intel Pro/1000 GT Gigabit PCI Ethernet adaptor.  Periodically the NIC stops trafficking packets.

    The interval between failures appears random, could happen twice or more in a day and then not for a couple of days but whatever the trigger the result is the same:  The Intel Pro/1000 GT network adaptor stops passing traffic.

    The Intel Pro/1000 GT network adaptor shows as being connected but using ping results in 100% loss.  Disabling and Re-Enabling the interface corrects the problem for a while.

    This problem has been going on for a couple of weeks now.  I have tried removing the device and re-installing drivers (Device Manager Hardware) all to no avail.  I have also enabled/disabled the on-board 100mb NIC but it appears to play no significant role in the problem.

    I like Windows Home Server but this inconsistent problem makes the server unreliable and an unreliable server is worse than no server at all.

    Any help welcome – thanks.

    Export of System Information File available at http://www.philusher.com/other/

    Friday, March 20, 2009 8:34 PM

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    Phil Usher said:

    I downloaded the AllDrivers package from Intel and used the associated install program to insert the drivers.  It appears to have selected the Server 2003 drivers.  Is there a clear way to verify that I have the correct driver?

    The only way possible I know of would be to logon to the server desktop, find out what the driver version is, and hope that the same version number isn't used by other OSes (so you can definitively determine it is 2003).  Otherwise, you could try a search specifically for 2003 drivers and install that instead.

    Phil Usher said:

    I have not replace the NIC.  I think I have a second Pro/1000 in another machine - I will switch them and see what happens.



    Friday, March 20, 2009 10:19 PM
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    BTW - For those interested - I still have this problem and it was the same with the other Pro/1000 card.   I have actually disabled the Pro/1000 card and I am using the on-motherboard 100mb card. -- This has pretty much eliminated using the Windows Home Server for sharing files (too slow) -- Now I just have a glorified backup machine - Pathetic really.

    It's not the fault of the OS.  If the NIC is that unstable, buy a different NIC (preferably one that has Server 2003 drivers).
    Thursday, June 4, 2009 12:23 AM
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    Phil Usher said:

    I have a BioStar MCP6P M2+ Motherboard (AMD) and an Intel Pro/1000 GT Gigabit PCI Ethernet adaptor.  Periodically the NIC stops trafficking packets.

    The interval between failures appears random, could happen twice or more in a day and then not for a couple of days but whatever the trigger the result is the same:  The Intel Pro/1000 GT network adaptor stops passing traffic.

    The Intel Pro/1000 GT network adaptor shows as being connected but using ping results in 100% loss.  Disabling and Re-Enabling the interface corrects the problem for a while.

    This problem has been going on for a couple of weeks now.  I have tried removing the device and re-installing drivers (Device Manager Hardware) all to no avail.  I have also enabled/disabled the on-board 100mb NIC but it appears to play no significant role in the problem.

    I like Windows Home Server but this inconsistent problem makes the server unreliable and an unreliable server is worse than no server at all.

    Any help welcome – thanks.

    Export of System Information File available at http://www.philusher.com/other/



    I seriously doubt it's related to the OS at all.  Did you use Server 2003 drivers for it?  Have you tried replacing the NIC?
    Friday, March 20, 2009 9:54 PM
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    I downloaded the AllDrivers package from Intel and used the associated install program to insert the drivers.  It appears to have selected the Server 2003 drivers.  Is there a clear way to verify that I have the correct driver?

    I have not replace the NIC.  I think I have a second Pro/1000 in another machine - I will switch them and see what happens.
    Friday, March 20, 2009 10:03 PM
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    Phil Usher said:

    I downloaded the AllDrivers package from Intel and used the associated install program to insert the drivers.  It appears to have selected the Server 2003 drivers.  Is there a clear way to verify that I have the correct driver?

    The only way possible I know of would be to logon to the server desktop, find out what the driver version is, and hope that the same version number isn't used by other OSes (so you can definitively determine it is 2003).  Otherwise, you could try a search specifically for 2003 drivers and install that instead.

    Phil Usher said:

    I have not replace the NIC.  I think I have a second Pro/1000 in another machine - I will switch them and see what happens.



    Friday, March 20, 2009 10:19 PM
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    BTW - For those interested - I still have this problem and it was the same with the other Pro/1000 card.   I have actually disabled the Pro/1000 card and I am using the on-motherboard 100mb card. -- This has pretty much eliminated using the Windows Home Server for sharing files (too slow) -- Now I just have a glorified backup machine - Pathetic really.
    • Proposed as answer by John Smith 1 Wednesday, December 9, 2009 11:36 PM
    Wednesday, June 3, 2009 7:54 AM
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    BTW - For those interested - I still have this problem and it was the same with the other Pro/1000 card.   I have actually disabled the Pro/1000 card and I am using the on-motherboard 100mb card. -- This has pretty much eliminated using the Windows Home Server for sharing files (too slow) -- Now I just have a glorified backup machine - Pathetic really.

    It's not the fault of the OS.  If the NIC is that unstable, buy a different NIC (preferably one that has Server 2003 drivers).
    Thursday, June 4, 2009 12:23 AM
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    I have the same exact motherboard and NIC card as you and I also experienced the same problem and tried the same fixes to no avail.  After months of this, I finally tried something which I think fixed the problem.

    I replaced the NIC card with an Intel Pro/1000 CT Gigabit PCI Express (PCIe) Desktop Adapter .  I had a hunch that the PCI slot on the motherboard was probably what was causing the problem with the GT version.  I've had the CT for about 2 months and I haven't experienced any loss of connection yet on my Windows Home Server.

    So if your PCI Express slot is open (and there's only 1 on that board), you might want to try this Intel Pro/1000 model.

    http://www.amazon.com/gp/product/B001CXWWBE

    Hope this helps.
    Wednesday, December 9, 2009 11:48 PM
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    Same problem, same board and card combo.  I will probably take the last guy's advice and get a PCIe card.
    Tuesday, February 2, 2010 5:58 AM
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    Thanks so very much for the recommendation - That's the way I shall go also then.
    Wednesday, February 10, 2010 5:34 PM
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    Hi,

    Are you doing any sort of overclocking?  A faster PCI bus than spec can cause this sort of problem.

    Cheers,
    Al
    --
    Wednesday, February 10, 2010 6:13 PM