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Windows XP product key doesn't work RRS feed

  • Question

  • My version of a popular story:

     

    I bought a laptop with Windows XP installed back in 2006.  It came with no CD. 

    Today I decided it was time to re-install.  Old, bloated, needing a format, etc.

    I had a CD for my work computer - I thought I could install from that, if I knew the laptop's key.

    On the laptop, I ran one of the keyfinder programs that I downloaded from C|NET.  It gave me the current key.  I wondered if there was anything I could do to validate it, and went to

    http://windows.microsoft.com/en-US/windows/help/genuine/product-key

    downloaded the tool, and it said the key I typed in matched the currently installed product.  Sounded like I had the right key.

    So - I went ahead with the format and re-install.  Now it says 'invalid key'.

     

    I don't know what was used to install the first image - coming with the laptop.  I checked before starting the process, and it was XP Professional, licensed to XPIMAGE.

    The CD I'm using for the re-install says it has home, professional, and tablet; mentions MSDN; and 'English, Disc 1012.1, July 2005; Its serial number is X11-41251, part number x11-36422.  I chose 'professional' when given the option at install time.

     

    Any suggestions?



    • Edited by dave6d6ky Wednesday, November 23, 2011 3:07 AM
    Wednesday, November 23, 2011 3:04 AM

Answers

  • "dave6d6ky" wrote in message news:7001a1cf-aa59-4cd6-9022-0f9dd5894919...

    Sounds like I'm hosed.  I'll have to get a new copy or some such.

    I've got three keys - all of them mine - but none work.  Drag.

    Thanks much.

    Post an MGADiag report – we may be able to spot something that’ll help.
     
    To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
    Once saved, run the tool.
    Click on the Continue button, which will produce the report.
    To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
      - **in your own thread**, please
     
    Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine, but do NOT quote the Key on the sticker!
    http://www.microsoft.com/howtotell/content.aspx?pg=coa

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Wednesday, November 23, 2011 8:49 PM
    Wednesday, November 23, 2011 3:28 PM
    Moderator
  • Deleted
    Saturday, August 18, 2012 8:50 PM

All replies

  • Try using the Windows XP Product Key Update Tool
    Carey Frisch
    Wednesday, November 23, 2011 3:10 AM
    Moderator
  • "dave6d6ky" wrote in message news:1e3bc3d8-2e69-4352-833d-c6d5e90ea3d0...

    My version of a popular story:

     

    I bought a laptop with Windows XP installed back in 2006.  It came with no CD.

    Today I decided it was time to re-install.  Old, bloated, needing a format, etc.

    I had a CD for my work computer - I thought I could install from that, if I knew the laptop's key.

    On the laptop, I ran one of the keyfinder programs that I downloaded from C|NET.  It gave me the current key.  I wondered if there was anything I could do to validate it, and went to

    http://windows.microsoft.com/en-US/windows/help/genuine/product-key

    downloaded the tool, and it said the key I typed in matched the currently installed product.  Sounded like I had the right key.

    So - I went ahead with the format and re-install.  Now it says 'invalid key'.

     

    I don't know what was used to install the first image - coming with the laptop.  I checked before starting the process, and it was XP Professional, licensed to XPIMAGE.

    The CD I'm using for the re-install says it has home, professional, and tablet; mentions MSDN; and 'English, Disc 1012.1, July 2005; Its serial number is X11-41251, part number x11-36422.  I chose 'professional' when given the option at install time.

     

    Any suggestions?



     
     
     
    The Key you found was probably the OEM_SLP Key – you need the Key from the COA sticker (which edition and version of Windows is it for?) to have any chance of activating an install from the MSDN disk (and it’s unlikely to ‘take’ even then, as MSDN disks are Retail, rather than OEM)
    You should try getting the Recovery disk set from Toshiba, and using that – this will have the proper Key and certificates embedded, so that no Key is required during the install, and it will self-activate.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Wednesday, November 23, 2011 6:51 AM
    Moderator
  • Good idea.  Gave it a shot:  The tool accepted the key, but after a reboot, its still invalid.
    Wednesday, November 23, 2011 3:12 PM
  • Sounds like I'm hosed.  I'll have to get a new copy or some such.

    I've got three keys - all of them mine - but none work.  Drag.

    Thanks much.

    Wednesday, November 23, 2011 3:13 PM
  • "dave6d6ky" wrote in message news:7001a1cf-aa59-4cd6-9022-0f9dd5894919...

    Sounds like I'm hosed.  I'll have to get a new copy or some such.

    I've got three keys - all of them mine - but none work.  Drag.

    Thanks much.

    Post an MGADiag report – we may be able to spot something that’ll help.
     
    To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
    Once saved, run the tool.
    Click on the Continue button, which will produce the report.
    To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
      - **in your own thread**, please
     
    Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine, but do NOT quote the Key on the sticker!
    http://www.microsoft.com/howtotell/content.aspx?pg=coa

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Wednesday, November 23, 2011 8:49 PM
    Wednesday, November 23, 2011 3:28 PM
    Moderator
  • Thanks for more efforts. This is nice. The CD I'm using is the MSDN one mentioned in my first post above. There aren't any stickers on it . . . Wait. You said the case of the *machine*. By gum - there *is* a sticker there. I don't think I've ever noticed it before. And now I have 4 keys. And the fourth key works. Awesome. How can I say thanks? Do you have 'buy Noel a round' button anywhere? Wales is a bit far to do it in person (although my sons have visited there)
    Wednesday, November 23, 2011 6:24 PM
  • "dave6d6ky" wrote in message news:8b3a0de4-5193-4fb4-9d01-fefea2a7833b...
    Thanks for more efforts. This is nice. The CD I'm using is the MSDN one mentioned in my first post above. There aren't any stickers on it . . . Wait. You said the case of the *machine*. By gum - there *is* a sticker there. I don't think I've ever noticed it before. And now I have 4 keys. And the fourth key works. Awesome. How can I say thanks? Do you have 'buy Noel a round' button anywhere? Wales is a bit far to do it in person (although my sons have visited there)
     
     
    Nice when the penny drops, isn’t it :)
     
    Glad to hear it’s all right now.
     
    Good Luck – you can always buy  me a pint next time you’re in the area. You know how to find me ;)
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Wednesday, November 23, 2011 6:31 PM
    Moderator
  • "dave6d6ky" wrote in message news:8b3a0de4-5193-4fb4-9d01-fefea2a7833b...
    Thanks for more efforts. This is nice. The CD I'm using is the MSDN one mentioned in my first post above. There aren't any stickers on it . . . Wait. You said the case of the *machine*. By gum - there *is* a sticker there. I don't think I've ever noticed it before. And now I have 4 keys. And the fourth key works. Awesome. How can I say thanks? Do you have 'buy Noel a round' button anywhere? Wales is a bit far to do it in person (although my sons have visited there)
     
     
    Nice when the penny drops, isn’t it :)
     
    Glad to hear it’s all right now.
     
    Good Luck – you can always buy  me a pint next time you’re in the area. You know how to find me ;)
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Hi I have similar problem.

    My computer recovered from virus carnage ;).  I had some problems with registration. The xp was registered before but I had to delete all registration (I followed ms help to do that) - it kept asking to register and when I tried to do so it used to say that it is already registered and like that on every power on.

    But now I cannot register it as it say that key is incorrect. I have original sticer in the bottom of the machine which I use. I paste diagnostic print out below. It is XP Home. 

    Many thanks.

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

    Validation Status: Not Activated

    Validation Code: 1

    Cached Validation Code: N/A

    Windows Product Key: *****-*****-2CXKV-GMP22-HF2BQ

    Windows Product Key Hash: 25dG7mX6zCS/Ri0MYOSCvb3ct0w=

    Windows Product ID: 76477-OEM-2111907-00101

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 5.1.2600.2.00010300.3.0.hom

    ID: {0E2CA0AE-FAB7-4B8F-A4B4-C810778B61F3}(3)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: Registered, 1.7.69.2

    Signed By: Microsoft

    Product Name: N/A

    Architecture: N/A

    Build lab: N/A

    TTS Error: N/A

    Validation Diagnostic: 025D1FF3-230-1_025D1FF3-238-2_025D1FF3-244-800700ea_025D1FF3-258-3

    Resolution Status: Not Activated

     

    Vista WgaER Data-->

    ThreatID(s): N/A

    Version: N/A

     

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

     

    OGA Data-->

    Office Status: 103 Blocked VLK

    Microsoft Office Enterprise 2007 - 103 Blocked VLK

    Microsoft Office Enterprise 2007 - 103 Blocked VLK

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: 025D1FF3-230-1_025D1FF3-238-2_025D1FF3-244-800700ea_025D1FF3-258-3

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Documents and Settings\Krzysztof\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{0E2CA0AE-FAB7-4B8F-A4B4-C810778B61F3}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010300.3.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-HF2BQ</PKey><PID>76477-OEM-2111907-00101</PID><PIDType>2</PIDType><SID>S-1-5-21-602162358-152049171-725345543</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>MM061                           </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A17</Version><SMBIOSVersion major="2" minor="4"/><Date>20070613000000.000000+000</Date><SLPBIOS>Compaq,Hewlett,Hewlett,Compaq</SLPBIOS></BIOS><HWID>489A34CF0184607E</HWID><UserLCID>0415</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65404</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults>  

     

    Licensing Data-->

    N/A

     

    Windows Activation Technologies-->

    N/A

     

    HWID Data-->

    N/A

     

    OEM Activation 1.0 Data-->

    BIOS string matches: yes

    Marker string from BIOS: 4000:Dell Inc|4000:Microsoft Corporation

    Marker string from OEMBIOS.DAT: Compaq,Hewlett,Hewlett,Compaq

     

    OEM Activation 2.0 Data-->

    N/A

     

    Saturday, December 17, 2011 9:56 AM
  • "ksobier" wrote in message news:9e13d14d-1341-41be-a21a-d75893ddf397...
    Hi I have similar problem.

    My computer recovered from virus carnage ;).  I had some problems with registration. The xp was registered before but I had to delete all registration (I followed ms help to do that) - it kept asking to register and when I tried to do so it used to say that it is already registered and like that on every power on.

    But now I cannot register it as it say that key is incorrect. I have original sticer in the bottom of the machine which I use. I paste diagnostic print out below. It is XP Home.

    Many thanks.

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

    Validation Status: Not Activated

    Validation Code: 1

    Cached Validation Code: N/A

    Windows Product Key: *****-*****-2CXKV-GMP22-HF2BQ

    Windows Product Key Hash: 25dG7mX6zCS/Ri0MYOSCvb3ct0w=

    Windows Product ID: 76477-OEM-2111907-00101

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 5.1.2600.2.00010300.3.0.hom

     

     
     
     
    Please repost your report in your OWN NEW thread – this avoids confusion for all.
    You need to use the Key from COA sticker on your machine to activate -

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, December 18, 2011 9:35 AM
    Moderator