Notes are not editable RRS feed

  • Question

  • Hi All,

    We are using MS CRM 2016 on-premise, 

    only on appointment we are not able to edit the notes even after saving the record and on refresh it does not load but on closing and re opening the appointment record notes are editable.

    • We are using information form and legacy form rendering is turned off, on enabling legacy it does work but we can't enable it as it affects the other main features.

    Any solution to this issue?

    Regards, Rekha J

    Tuesday, July 11, 2017 12:57 PM