I recently purchased Microsoft Office Professional 2007 online from a website linked to Amazon. The software was received last Thursday and shipped from China. The two software installation disks came in a plastic Microsoft box with documentation, product ID and COA. Both disks indicate that they are genuine Microsot. The software installed OK and I was able to get office updates successfully. Why do I keep getting the cannot be validated error?
Diagnostic Report (1.9.0011.0):
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WGA Data-->
Validation Status: Genuine
Validation Code: 0
Cached Validation Code: N/A
Windows Product Key: *****-*****-39WC7-WBM88-VY36B
Windows Product Key Hash: OsGN6DlrnXmdgXpqJR8cwIWk31w=
Windows Product ID: 76487-OEM-2227107-02928
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 5.1.2600.2.00010100.3.0.pro
ID: {84F40FA4-95EF-4FFE-BC7B-EEE316947316}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.9.9.1
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-230-1
Resolution Status: N/A
WgaER Data-->
ThreatID(s): N/A
Version: N/A
WGA Notifications Data-->
Cached Result: 0
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: Microsoft
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: 2.0.48.0
OGAExec.exe Signed By: Microsoft
OGAAddin.dll Signed By: Microsoft
OGA Data-->
Office Status: 108 Invalid VLK
Microsoft Office Professional Plus 2007 - 108 Invalid VLK
OGA Version: Registered, 1.7.111.0
Signed By: N/A, hr = 0x80004005
Office Diagnostics: B4D0AA8B-604-645_77F760FE-153-80070002_7E90FEE8-175-80070002_B4D0AA8B-604-645_025D1FF3-230-1_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{84F40FA4-95EF-4FFE-BC7B-EEE316947316}</UGUID><Version>1.9.0011.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-VY36B</PKey><PID>76487-OEM-2227107-02928</PID><PIDType>3</PIDType><SID>S-1-5-21-2331496671-4216541287-3884624459</SID><SYSTEM><Manufacturer>INTELR</Manufacturer><Model>AWRDACPI</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="4"/><Date>20061124000000.000000+000</Date><SLPBIOS>powerspec,WinBook</SLPBIOS></BIOS><HWID>04A73D570184E06C</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>Micro Electronics, Inc</name><model>PowerSpec</model></SBID><OEM/><GANotification><File Name="WgaLogon.dll" Version="1.9.40.0"/><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>108</Result><Products><Product GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>108</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>6019E558DE83586</Val><Hash>2fg9+3yyHBR6MphF2YQ9+iVtMgs=</Hash><Pid>89409-707-3387052-65307</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="108"/><App Id="16" Version="12" Result="108"/><App Id="18" Version="12" Result="108"/><App Id="19" Version="12" Result="108"/><App Id="1A" Version="12" Result="108"/><App Id="1B" Version="12" Result="108"/><App Id="44" Version="12" Result="108"/></Applications></Office></Software></GenuineResults>
Licensing Data-->
N/A
HWID Data-->
N/A
OEM Activation 1.0 Data-->
BIOS string matches: no
Marker string from BIOS: N/A
Marker string from OEMBIOS.DAT: powerspec,WinBook
OEM Activation 2.0 Data-->
N/A
