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ERROR: 0020-80070643

Question
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I purchased OneCare today and I can't get it to fully install on my computer. I get the error in the title. I did some research on what it is; a spyware program already exists that is conflicting with my install, something like that. What do i need to do cause its driving me bananas.Tuesday, September 16, 2008 11:39 PM
Answers
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Hello Richie, see this Microsoft Knowledge Base article to resolve the 0020 installation error - http://support.microsoft.com/kb/930162
If you continue to be unable to install One Care please contact support. How to reach support - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2
Tuesday, September 16, 2008 11:49 PMModerator
All replies
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Hello Richie, see this Microsoft Knowledge Base article to resolve the 0020 installation error - http://support.microsoft.com/kb/930162
If you continue to be unable to install One Care please contact support. How to reach support - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2
Tuesday, September 16, 2008 11:49 PMModerator -
none of that worked. is there a contact number to speak to a live rep? this is really retarted that there isn't a contact number on the software anywere.Wednesday, September 17, 2008 2:53 AM
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Hello Richie, send an e-mail with One Care in the subject line and I will help you contact support.
Wednesday, September 17, 2008 3:22 AMModerator -
Richie125,
Thank you for contacting the Live OneCare program forum. Here is some information which will assist you in opening a support case for Live OneCare. See the following instructions.
To contact support and open a support case do the following:
- Open a web browser and go to the following address:
http://help.live.com/help.aspx?project=onecarev2 - Click Contact Support in the lower right hand corner
- Click Get Support
- Select Billing Support or Technical Support
- Select No. This is a new issue
- Sign in with your LiveID and follow the instructions
I hope this information helps. Thank you for contacting the Live OneCare program forum.
Wednesday, September 17, 2008 4:35 PMModerator - Open a web browser and go to the following address: