Answered by:
Blocked VLK
Question
-
I have problem with "Blocked VLK". I don't know what to do. When I try to listen music in Windows media player, I can't because my validation is not good. I guess it's because "Blocked VLK".
Help!
- Split by Stephen Holm Monday, January 26, 2009 11:42 PM
Monday, January 26, 2009 11:28 AM
Answers
-
Julie,
Thank you for visiting the Windows Genuine Advantage (WGA) program forum. I understand the inconvenience you are currently experiencing. We have seen numerous issues from customers who were provided a Volume License Key (VLK) on their computer that has either been blocked by Microsoft or generated by a fake product key code generator. WGA currently provides checks for these types of product keys and prompts the user to notify them of this situation. More invalid product keys are being identified daily and WGA is constantly refreshing its database with these newly identified product keys and immediately blocks them.
Right now, your computer has a Volume License (VL) edition of both Windows XP Professional and Office XP Professional identified. VLKs are blocked by Microsoft at the request of the original product key holder for various reasons such as the product key was lost, stolen, compromised, misused, or expired. Also, MS may have blocked the key if it notices a pattern of misuse i.e., more installations of Windows and or Officeusing that key than authorized.
As a rule, VL editions of Windows XP Professional should not be sold to individual consumers. Businesses, schools and governments normally use VL editions for flexibility in installing many computers. Curious I noticed the Diagnostic indicated a company C&C INC...is this a company computer? Also, Volume Licenses for Windows XP is Upgrade licenses ONLY and cannot be used as the original or base license for a new computer. Please ask your systems administrator to logon to the eOpen site (https://eopen.microsoft.com/EN/default.asp) and confirm what your company’s assigned VLK. Sometimes how customers find themselves in this situation is that when their IT department was creating their VL image to be deployed to their desktops, they sometimes inadvertently use an incorrect product key because it was handy.
This is why you were seeing the "Software Counterfeiting" messages on your computer, because the current installation of XP Professional and Office XP Professional is an unauthorized installation.
Look on the computer or in the materials that came with your computer to see if you have a Certificate of Authenticity (COA). The following websites will help determine the validity of your operating system as well as identify various COA’s.
If this comes as a total surprise to you, please go back to where you purchased the installed XP Professional and Office Professional and let them know it is a counterfeit copy and demand they immediately reimburse you and/or provide a Genuine Copy. Next, uninstall the non-genuine installation XP and Office Professional because there could be viruses pre-built into the counterfeit version of the software purchased.
If you still believe your VLK is Genuine, please refer to the following steps to confirm either genuine or non-genuine status:
1) If you are a Microsoft Volume Licensing customer you should contact your re-seller and address the issue with them directly.
2) Refer to this Microsoft Product Activation website for information concerning VLK’s. See the link below:
http://www.microsoft.com/licensing/resources/vol/default.mspx#EJG
3) If your reseller did not keep a record of your key, and is unable to assist you or can no longer be contacted, please call the appropriate number here to confirm your Volume Licensing agreement directly with Microsoft. The below Microsoft Volume Licensing FAQ will provide you with all the information needed to contact Microsoft directly about your Volume Licensing agreement:
http://www.microsoft.com/licensing/resources/faq.mspx
4) If you believe you have been sold counterfeit software you can provide Piracy information using the below link:
http://www.microsoft.com/piracy/reporting/default.aspx
5) If your issue is still not resolved you may Purchase a copy of Windows XP or if you believe you have an existing valid Product Key and change the existing product key using the following Microsoft Knowledge base article to change the VLK only. This will not work when trying to change the Blocked VLK to a Retail or OEM Product Key.
KB328874 - How to change the Volume Licensing product key on a computer that is running Windows XP SP1 and later versions of Windows XP
http://support.microsoft.com/kb/328874/en-us
6) If you are attempting to change the existing key to a valid OEM or Retail key please follow the repair installation outlined in this Microsoft Knowledge Base article:
KB315341 - How to perform an in-place upgrade (reinstallation) of Windows XP
http://support.microsoft.com/default.aspx?scid=kb;EN-US;315341
A "Blocked VLK" is a Volume License Key that is valid, but was licensed solely to a corporation or larger enterprise/business. Blocked VLK's are Product Keys that Microsoft has received consent from the original owner to block usage of. A VL Product Key is non-transferrable to individuals. In order to resolve your non-genuine licensing issue, please visit the following link click on Validate Windows. When validation fails, click on the Get Genuine button which will provide information on how to acquire a WGA Kit. Here is the link:
Thank you for visiting the Windows Genuine Advantage (WGA) program forums.
Stephen
Stephen Holm- Proposed as answer by Stephen Holm Monday, January 26, 2009 11:47 PM
- Marked as answer by Stephen Holm Tuesday, February 3, 2009 12:31 AM
Monday, January 26, 2009 11:21 PM
All replies
-
Diagnostic Report (1.7.0110.1):
-----------------------------------------
WGA Data-->
Validation Status: Blocked VLK
Validation Code: 3
Online Validation Code: N/A
Cached Validation Code: N/A
Windows Product Key: *****-*****-G8P68-RRH83-6MWBQ
Windows Product Key Hash: UUeJiV2rOP1jKeRaRRK7DPotzyo=
Windows Product ID: 55274-649-3982132-23556
Windows Product ID Type: 1
Windows License Type: Volume
Windows OS version: 5.1.2600.2.00010100.3.0.pro
ID: {5FE980C1-2A4A-4C07-8DF5-FB654015A5A9}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.9.9.0
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-171-1
Resolution Status: N/A
WgaER Data-->
ThreatID(s): N/A
Version: N/A
WGA Notifications Data-->
Cached Result: 3
File Exists: Yes
Version: 1.7.17.0
WgaTray.exe Signed By: N/A, hr = 0x80096010
WgaLogon.dll Signed By: N/A, hr = 0x80096010
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
WGATray.exe Signed By: N/A, hr = 0x80096010
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 114 Blocked VLK 2
Microsoft Office XP Professional with FrontPage - 114 Blocked VLK 2
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-171-1_FA827CE6-153-8007007e_FA827CE6-180-8007007e
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{5FE980C1-2A4A-4C07-8DF5-FB654015A5A9}</UGUID><Version>1.7.0110.1</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-6MWBQ</PKey><PID>55274-649-3982132-23556</PID><PIDType>1</PIDType><SID>S-1-5-21-789336058-1383384898-725345543</SID><SYSTEM><Manufacturer>To Be Filled By O.E.M.</Manufacturer><Model>To Be Filled By O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1005.001</Version><SMBIOSVersion major="2" minor="3"/><Date>20050907000000.000000+000</Date></BIOS><HWID>B7263AD70184BC5D</HWID><UserLCID>041A</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central European Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>114</Result><Products><Product GUID="{90280409-6000-11D3-8CFE-0050048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office XP Professional with FrontPage</Name><Ver>10</Ver><Val>39476F84C4B4004</Val><Hash>4iCnywwNW1w4s9ukTIwGMGxyGic=</Hash><Pid>54185-640-0000025-17148</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="10" Result="114"/><App Id="16" Version="10" Result="114"/><App Id="17" Version="10" Result="114"/><App Id="18" Version="10" Result="114"/><App Id="1A" Version="10" Result="114"/><App Id="1B" Version="10" Result="114"/></Applications></Office></Software></GenuineResults>
Licensing Data-->
N/A
HWID Data-->
N/A
OEM Activation 1.0 Data-->
BIOS string matches: yes
Marker string from BIOS: 150E0:GENUINE C&C INC
Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005
OEM Activation 2.0 Data-->
N/A- Split by Stephen Holm Monday, January 26, 2009 11:41 PM
- Merged by Stephen Holm Monday, January 26, 2009 11:43 PM Merge
Monday, January 26, 2009 11:25 AM -
Julie,
Thank you for visiting the Windows Genuine Advantage (WGA) program forum. I understand the inconvenience you are currently experiencing. We have seen numerous issues from customers who were provided a Volume License Key (VLK) on their computer that has either been blocked by Microsoft or generated by a fake product key code generator. WGA currently provides checks for these types of product keys and prompts the user to notify them of this situation. More invalid product keys are being identified daily and WGA is constantly refreshing its database with these newly identified product keys and immediately blocks them.
Right now, your computer has a Volume License (VL) edition of both Windows XP Professional and Office XP Professional identified. VLKs are blocked by Microsoft at the request of the original product key holder for various reasons such as the product key was lost, stolen, compromised, misused, or expired. Also, MS may have blocked the key if it notices a pattern of misuse i.e., more installations of Windows and or Officeusing that key than authorized.
As a rule, VL editions of Windows XP Professional should not be sold to individual consumers. Businesses, schools and governments normally use VL editions for flexibility in installing many computers. Curious I noticed the Diagnostic indicated a company C&C INC...is this a company computer? Also, Volume Licenses for Windows XP is Upgrade licenses ONLY and cannot be used as the original or base license for a new computer. Please ask your systems administrator to logon to the eOpen site (https://eopen.microsoft.com/EN/default.asp) and confirm what your company’s assigned VLK. Sometimes how customers find themselves in this situation is that when their IT department was creating their VL image to be deployed to their desktops, they sometimes inadvertently use an incorrect product key because it was handy.
This is why you were seeing the "Software Counterfeiting" messages on your computer, because the current installation of XP Professional and Office XP Professional is an unauthorized installation.
Look on the computer or in the materials that came with your computer to see if you have a Certificate of Authenticity (COA). The following websites will help determine the validity of your operating system as well as identify various COA’s.
If this comes as a total surprise to you, please go back to where you purchased the installed XP Professional and Office Professional and let them know it is a counterfeit copy and demand they immediately reimburse you and/or provide a Genuine Copy. Next, uninstall the non-genuine installation XP and Office Professional because there could be viruses pre-built into the counterfeit version of the software purchased.
If you still believe your VLK is Genuine, please refer to the following steps to confirm either genuine or non-genuine status:
1) If you are a Microsoft Volume Licensing customer you should contact your re-seller and address the issue with them directly.
2) Refer to this Microsoft Product Activation website for information concerning VLK’s. See the link below:
http://www.microsoft.com/licensing/resources/vol/default.mspx#EJG
3) If your reseller did not keep a record of your key, and is unable to assist you or can no longer be contacted, please call the appropriate number here to confirm your Volume Licensing agreement directly with Microsoft. The below Microsoft Volume Licensing FAQ will provide you with all the information needed to contact Microsoft directly about your Volume Licensing agreement:
http://www.microsoft.com/licensing/resources/faq.mspx
4) If you believe you have been sold counterfeit software you can provide Piracy information using the below link:
http://www.microsoft.com/piracy/reporting/default.aspx
5) If your issue is still not resolved you may Purchase a copy of Windows XP or if you believe you have an existing valid Product Key and change the existing product key using the following Microsoft Knowledge base article to change the VLK only. This will not work when trying to change the Blocked VLK to a Retail or OEM Product Key.
KB328874 - How to change the Volume Licensing product key on a computer that is running Windows XP SP1 and later versions of Windows XP
http://support.microsoft.com/kb/328874/en-us
6) If you are attempting to change the existing key to a valid OEM or Retail key please follow the repair installation outlined in this Microsoft Knowledge Base article:
KB315341 - How to perform an in-place upgrade (reinstallation) of Windows XP
http://support.microsoft.com/default.aspx?scid=kb;EN-US;315341
A "Blocked VLK" is a Volume License Key that is valid, but was licensed solely to a corporation or larger enterprise/business. Blocked VLK's are Product Keys that Microsoft has received consent from the original owner to block usage of. A VL Product Key is non-transferrable to individuals. In order to resolve your non-genuine licensing issue, please visit the following link click on Validate Windows. When validation fails, click on the Get Genuine button which will provide information on how to acquire a WGA Kit. Here is the link:
Thank you for visiting the Windows Genuine Advantage (WGA) program forums.
Stephen
Stephen Holm- Proposed as answer by Stephen Holm Monday, January 26, 2009 11:47 PM
- Marked as answer by Stephen Holm Tuesday, February 3, 2009 12:31 AM
Monday, January 26, 2009 11:21 PM
