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  • Question

  • Good Morning/Afternoon/Evening for where ever you are.

    My computer crashed, well I had a virus,  so I took it into my computer shop who backed up all of my programs  and sorted out the computer, (sorry don't know all of the jargon), anyway, I have been using ms money since about 1999, never updated or anything, just backed up and whenever I got a new computer I just installed the disc and away I went BUT this time it is different, I now cannot get the backup which is on my desktop and also a copy in my PASSPORT to install into the money program, it tells me fill name invalid....

    I have got ms money to look for: restore from hard drive previous back up, so it searches previous back ups, then when I click on one it says where do i want to save it too but I cannot find money. I am sure this does not make sense at all and sorry if it does not.

     I am so frustrated, all of my business stuff for the last 12 years or so is on it.  Please can someone help me but make it as simple as possible because even if it is simple I can still mess it up quite easily. :)

    Thank you, awaiting in anticipation.


    Friday, May 2, 2014 2:01 PM

All replies

  • All of your data is in a file called “MyMoney.mny” or a file with a different name and the mny file type. Before you do anything else, copy this file to an external medium such as a flash drive, CD, or DVD. You should also have one or more files with the type bak. These are Money backup files. Copy them to the same external medium. Plan on doing this at least once a month so that if you have computer problems in the future you can be sure that your data is safe on that external medium.

    If you have not installed Money99 from your disk, so so.

    Next, double-click on your MyMoney.mny file. What happens?

    Post back with the results and if you are still having trouble let us know the error message and also tell us your operating system (Windows XP, Vista, 7 etc.). You can find this by right-clicking on the “Computer” or “MyComputer” icon and selecting “Properties” from the drop-down list.


    Bill Becker



    Friday, May 2, 2014 4:00 PM