none
"The Office SharePoint Usage Processing job is currently running, so the usage analysis data is not currently available for reporting. Try again later" (/_layouts/SpUsageSite.aspx RRS feed

  • Question

  • Hi All ,

    I have usage analysis enabled on my site collection and when I try to access "_layouts/SpUsageWeb.aspx" I get the below meesage ,where as if I try to access "/_layouts/usagedetails.aspx" results are getting displayed as required , can any body suggest as how to go about the issue .

    "The Office SharePoint Usage Processing job is currently running, so the usage analysis data is not currently available for reporting. Try again later"

    I have the right features enabled, Office SharePoint Server Standard Site Collection features and Office SharePoint Server Enterprise Site Collection features and at central admin operation processing analysis is setup to run every night
    from 1 am to 2 pm.

    In our environment our site collections=one content database that is not allowed to exceed 200GB maximum. The reports do work flawlessly for some site collections and all of their sub-sites. (/_layouts/SpUsageSite.aspx) and gives the reports back with no problem and all metrics within work without error.

    When I look in Central admin at timer job status at : /_admin/ServiceRunningJobs.aspx it shows that Office SharePoint Usage Analytics Log Import is 100% Succeded and that Office SharePoint Usage Analytics Processing is 100% Succeeded.

    On the SQL side all of the dbo.ANL/ShadowHit, etc logs are working and populated and there are no known connection problems b/t SharePoint and SQL and no permission issues. I had our DBA run a script against the SQL server to check the System Tables related to this and all was fine. And the usage reports work, except in the situation as I described it and even on a sub-site that sits on a site collection that fails at the site collectiion level still could work on a sub-site but gives the error ""The Office SharePoint Usage Processing job is currently running, so the usage analysis data is not currently available for reporting. Try again later" when you try to generate the report from the site collection level first, example: http:webapp/sitecollection/some subsite_layouts/SpUsageWeb.aspx works..but http://webapp/sitecollection/_layouts/SpUsageWeb.aspx at the site collection level will fail it and then every attempt everywhere in the web application fails.

    Please help, I am going nuts over this!

    Take care!

     

    Ben.

    • Moved by Mike Kinsman Wednesday, July 17, 2013 8:01 PM off topic
    Wednesday, July 17, 2013 2:10 PM

All replies

  • Unfortunately your post is off topic here, in the TechNet Site Feedback forum, because it is not Feedback about the TechNet Website or Subscription.  This is a standard response I’ve written up in advance to help many people (thousands, really.) who post their question in this forum in error, but please don’t ignore it.  The links I share below I’ve collected to help you get right where you need to go with your issue.

    For technical issues with Microsoft products that you would run into as an end user of those products, one great source of info and help is http://answers.microsoft.com, which has sections for Windows, Hotmail, Office, IE, and other products. Office related forums are also here: http://office.microsoft.com/en-us/support/contact-us-FX103894077.aspx

    For Technical issues with Microsoft products that you might have as an IT professional (like technical installation issues, or other IT issues), you should head to the TechNet Discussion forums at http://social.technet.microsoft.com/forums/en-us, and search for your product name.

    For issues with products you might have as a Developer (like how to talk to APIs, what version of software do what, or other developer issues), you should head to the MSDN discussion forums at http://social.msdn.microsoft.com/forums/en-us, and search for your product or issue.

    If you’re asking a question particularly about one of the Microsoft Dynamics products, a great place to start is here: http://community.dynamics.com/

    If you really think your issue is related to the subscription or the TechNet Website, and I screwed up, I apologize!  Please repost your question to the discussion forum and include much more detail about your problem, that could include screenshots of the issue (do not include subscription information or product keys in your screenshots!), and/or links to the problem you’re seeing. 

    If you really had no idea where to post this question but you still posted it here, you still shouldn’t have because we have a forum just for you!  It’s called the Where is the forum for…? forum and it’s here: http://social.msdn.microsoft.com/forums/en-us/whatforum/

    Moving to off topic. 

    Thanks, Mike


    MSDN and TechNet Subscriptions Support
    Read the Subscriptions Blog!

    Wednesday, July 17, 2013 8:01 PM