Can't Install OneCare

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  See if this helps:

  To repair .Net Framework 2.0 on XP:

  Open Control Panel

  Select Add or Remove Programs

  Locate Microsoft .Net Framework 2.0

  Select the entry and when the installer launches, select Repair.

  Reboot when it completes.

   

  Alternatively, see this KB article:

  http://support.microsoft.com/kb/306160

   

  To remove a corrupt .Net Framework install, use this tool:

  http://astebner.sts.winisp.net/Tools/dotnetfx_cleanup_tool.zip

   

  The download of .Net Framework 2.0 can be found here:

  http://www.microsoft.com/downloads/details.aspx?familyid=0856eacb-4362-4b0d-8edd-aab15c5e04f5&displaylang=en

   

  To repair .Net Framework 2.0 and 3.0 on Vista, see this blog entry:

  http://blogs.msdn.com/astebner/archive/2007/03/26/how-to-repair-the-net-framework-2-0-and-3-0-on-windows-vista.aspx

   

  If the above does not resolve the problem with OneCare, please contact support:

  How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

  -steve

  Monday, March 24, 2008 1:08 AM

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  OK, so I've uninstalled OneCare (again), then wiped .NET 2.1 and .NET 3.0, and rebooted. Installed fresh copy of .NET 2.0 from web download (link provided) and installed OneCare. Rebooted, but receive same error message. Have not yet installed Windows updates available (Security update for .NET 2.0 Framework).

   

  What's next?

   

  ~Steve

  Thursday, March 27, 2008 2:34 AM
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  Check out this post - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2523777&SiteID=2

  for services that need to be running for OneCare to function. If any are disabled, it won't start.

  Another thing to check - are you running any sort of customized login or desktop enhancement on that PC?

  -steve

  Thursday, March 27, 2008 2:28 PM

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  no customizations... I noted that ther are no terminal Services installed, but I set everything else to Automatic and Started, but still receive the same results. I've also tried the RestoreOneCareXML suggested by the Automated Help - that just seems to freeze on the system.

   

  Am I at the point of wiping XP and starting over, or is there more?

  Friday, March 28, 2008 4:34 AM
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  It really depends on what you feel like doing - wiping the system, reisntalling XP and updating it with all security patches and getting it up to SP2 would be the cleanest, but is lots of work - you can contact support to see if they have any other information to help resolve the problem. I do suspect that Terminal Services being missing would be the source of the problem, but I can't say I know how to install that - perhaps via add/remove programs/Windows Features...

  How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

   

  -steve

  Friday, March 28, 2008 2:25 PM

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  I encountered the same problem.  I'm using an upgraded version of Winows XP sp2 that originally had iexplorer 6 which was updated to iexplorer 7.  I was also encountering problems with iexplorer 7.  I removed ieplorer 7 and the system reconfigured for explorer 6.  After doing this, I was able to download and use the safety scanner.  Apparently, there some kind of issue with ie 7.

  Friday, May 23, 2008 11:14 PM