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Action Pack Office Enterprise 2007 Activation Problem RRS feed

  • Question

  • I'm currently trying to re-install the aforementioned product on a client PC after the previous office installation became corrupted.

    It's throwing up an error saying we've activated too many times (which is more than likely), however we are still within our 10 license limit. MS Activation told me to ring a different phone number and follow some options. This was useless as the options lead me to Home User (I'm business), Windows 7 (Vista x64).

    I've tried both our product keys and both return the same error.

    Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-QR7FH-T2648-B477D
    Windows Product Key Hash: J/tJ85+hQAjlfMZamXmfy9J604U=
    Windows Product ID: 89584-479-7699657-71175
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.0.6001.2.00010100.1.0.006
    ID: {3CE2D179-8E02-46CE-A6D5-43EC2A98E676}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.9.1
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Business
    Architecture: 0x00000009
    Build lab: 6001.vistasp1_gdr.090805-0102
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 101 Not Activated
    Microsoft Office Enterprise 2007 - 101 Not Activated
    Microsoft Office Visio Professional 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_672A8F41-385-80004005_672A8F41-254-80004005_672A8F41-307-80004005_672A8F41-349-80004005_672A8F41-244-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{3CE2D179-8E02-46CE-A6D5-43EC2A98E676}</UGUID><Version>1.9.0011.0</Version><OS>6.0.6001.2.00010100.1.0.006</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-B477D</PKey><PID>89584-479-7699657-71175</PID><PIDType>5</PIDType><SID>S-1-5-21-3674212336-2140639057-654575694</SID><SYSTEM><Manufacturer>MICRO-STAR INTERNATIONAL CO., LTD</Manufacturer><Model>MS-9620</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="3"/><Date>20050614000000.000000+000</Date></BIOS><HWID>82303507018400FC</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>101</Result><Products><Product GUID="{91120000-0030-0000-0000-0000000FF1CE}"><LegitResult>101</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>AFC1A9A7FFD36AC</Val><Hash>QePhi23Yu2/XFkihn9PQXBmOOBI=</Hash><Pid>81599-854-7270552-65012</Pid><PidType>1</PidType></Product><Product GUID="{91120000-0051-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Visio Professional 2007</Name><Ver>12</Ver><Val>447975EE30496AC</Val><Hash>PeN1j7nFi9mmiqQwqHe6VTbzoWM=</Hash><Pid>84890-854-9576771-63479</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="12" Result="101"/><App Id="16" Version="12" Result="101"/><App Id="18" Version="12" Result="101"/><App Id="19" Version="12" Result="101"/><App Id="1A" Version="12" Result="101"/><App Id="1B" Version="12" Result="101"/><App Id="44" Version="12" Result="101"/><App Id="53" Version="12" Result="100"/><App Id="A1" Version="12" Result="101"/><App Id="BA" Version="12" Result="101"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6001.18000
    Name: Windows(TM) Vista, Business edition
    Description: Windows Operating System - Vista, RETAIL channel
    Activation ID: 9de9abe2-d01d-4538-af84-4498bdbc2ba3
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89584-00142-479-769965-00-2057-6001.0000-2332009
    Installation ID: 018036331463712752054161628613643660456641494005596286
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: B477D
    License Status: Licensed

    HWID Data-->
    HWID Hash Current: OAAAAAEABgABAAIAAQABAAAAAQABAAEA6GGMtB7NBHrqncoeAId06j6OfhgEvM5w8vQ99XgQOsQ=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            Nvidia        AWRDACPI
      FACP            Nvidia        AWRDACPI
      MCFG            Nvidia        AWRDACPI
    Monday, November 30, 2009 5:00 PM

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