Online CRM Email Email Router 2013 RRS feed

  • Question

  • Hello everyone,

    I was able to configure Online CRM email Router previously in few test Online CRM's, it's worked.

    Today MS has what changes has made in Online Email Router....???

    When i am creating Email server profile for New Mail box its showing as Below Screen shot.

    Even though i have selected email process as MS dynamics CRM 2013. its not working !! 

    Any idea ?????? please suggest.

    Vinay Kumar.

    Tuesday, November 5, 2013 11:26 AM

All replies

  • This warning message it just indicating that as CRM Online customer you are not yet able to use the Server-side Synchronization functionality that can ultimately replace the need for an email router on a separate server. Server-side sync is available for CRM 2013 On Premise customers at the moment and will be coming to Online in the near future. I believe that are simply providing this message because they have not actually disabled the ability to select Server-side Sync as an option.  

    Jason Lattimer
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    Tuesday, November 5, 2013 2:10 PM
  • Hi All, 

    Have you observed this in your online CRM ?????

    I hope now server side Synchronization option is moving forward to work perfectly for CRM email router usage with in online CRM.



    Vinay Kumar.

    Friday, April 18, 2014 11:49 AM
  • Vinay, as Jason mentioned, CRM Online does not support Server Side sync yet. It will be enabled in Service Pack 1 (Leo). Even then, it will only work against Exchange Online on the same Office 365 account as CRM Online.

    The postings on this site are solely my own and do not represent or constitute Hitachi Solutions' positions, views, strategies or opinions.

    Monday, April 21, 2014 7:08 PM