locked
Office Validation error RRS feed

  • Question

  • My computer was purchased one year ago brand new with software installed at manuafacture. Never had any error messages until recent geniue download. Windows passes validation but not Office.
    Are we sure the problem is not Microsoft as this seems to be a popular topic these days?
    Also, the software key listed below does not match the stick from Microsoft on the computer???


    Here is diganostic results:
    Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: N/A
    Windows Product Key: *****-*****-RY7BM-HM3KT-BKVRW
    Windows Product Key Hash: 6994t4LQCbvkXhtNbqQCL4+auQs=
    Windows Product ID: 76487-OEM-2211906-00107
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {60127F8C-CFAD-48B4-A10A-73B1CF6E2605}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.40.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.9.40.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 108 Invalid VLK
    Microsoft Office Enterprise 2007 - 108 Invalid VLK
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-230-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{60127F8C-CFAD-48B4-A10A-73B1CF6E2605}</UGUID><Version>1.9.0011.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-BKVRW</PKey><PID>76487-OEM-2211906-00107</PID><PIDType>2</PIDType><SID>S-1-5-21-3006232434-169661881-4026753068</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>642333U</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>2WKT37AUS</Version><SMBIOSVersion major="2" minor="5"/><Date>20080731000000.000000+000</Date><SLPBIOS>LENOVO,LENOVO</SLPBIOS></BIOS><HWID>11503E8F0184C07B</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>Lenovo</name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>108</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>108</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>15E3125A53F0586</Val><Hash>NTHCFNimoVeJ9UHd10lhY7daC8Q=</Hash><Pid>89388-707-5578881-65556</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="108"/><App Id="16" Version="12" Result="108"/><App Id="18" Version="12" Result="108"/><App Id="19" Version="12" Result="108"/><App Id="1A" Version="12" Result="108"/><App Id="1B" Version="12" Result="108"/><App Id="44" Version="12" Result="108"/><App Id="A1" Version="12" Result="108"/><App Id="BA" Version="12" Result="108"/></Applications></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: E5D7:HITACHI, Ltd|E5D7:HITACHI, Ltd|E5D7:HITACHI, Ltd|1390E:IBM|FB48:Lenovo
    Marker string from OEMBIOS.DAT: LENOVO,LENOVO

    OEM Activation 2.0 Data-->
    N/A

     

    Sunday, September 27, 2009 4:57 PM

Answers

  • Your Windows Vista operating system is 100% genuine!  However, the installed copy of Microsoft Office Enterprise 2007 is non-genuine and is counterfeit.  The product key used to install your copy of Microsoft Office was never issued by Microsoft and likely created using an illegal product key generator or keygen.

    OGA Data-->
    Office Status: 108 Invalid VLK
    Microsoft Office Enterprise 2007 - 108 Invalid VLK

    In order to remedy this issue, you'll need to uninstall Microsoft Office Enterprise 2007 and install a genuine edition of Microsoft Office.  Visit Microsoft Genuine Advantage and click on Validate Office.  When validation fails, look for the Get Genuine button and review the options.

    Also see: Details of the genuine Office Complimentary Offer
    Carey Frisch
    • Marked as answer by Darin Smith MS Monday, September 28, 2009 7:48 PM
    Sunday, September 27, 2009 5:06 PM
  • All Microsoft Office data and settings are stored in your User Account.  Uninstalling the non-genuine copy of Office will not affect your files and the new Office installation will automatically capture those files.
    Carey Frisch
    • Marked as answer by Darin Smith MS Monday, September 28, 2009 7:48 PM
    Sunday, September 27, 2009 5:21 PM

All replies

  • Your Windows Vista operating system is 100% genuine!  However, the installed copy of Microsoft Office Enterprise 2007 is non-genuine and is counterfeit.  The product key used to install your copy of Microsoft Office was never issued by Microsoft and likely created using an illegal product key generator or keygen.

    OGA Data-->
    Office Status: 108 Invalid VLK
    Microsoft Office Enterprise 2007 - 108 Invalid VLK

    In order to remedy this issue, you'll need to uninstall Microsoft Office Enterprise 2007 and install a genuine edition of Microsoft Office.  Visit Microsoft Genuine Advantage and click on Validate Office.  When validation fails, look for the Get Genuine button and review the options.

    Also see: Details of the genuine Office Complimentary Offer
    Carey Frisch
    • Marked as answer by Darin Smith MS Monday, September 28, 2009 7:48 PM
    Sunday, September 27, 2009 5:06 PM
  • Thanks for the bad news.
    will I have to uninstall this non-genuine version first or can I just go buy Office Professional and install it?
    I am concerned all the data stored in Microsoft outlook will be lost (i.e contacts).
    Sunday, September 27, 2009 5:11 PM
  • All Microsoft Office data and settings are stored in your User Account.  Uninstalling the non-genuine copy of Office will not affect your files and the new Office installation will automatically capture those files.
    Carey Frisch
    • Marked as answer by Darin Smith MS Monday, September 28, 2009 7:48 PM
    Sunday, September 27, 2009 5:21 PM
  • Thats a huge relief.

    thanks for all your help
    Sunday, September 27, 2009 5:30 PM