error please help RRS feed

  • Question

  • Hi my pc with windows 10 is giving me this error "the program can't start because win32u.dll is missing from your computer. try reinstalling the program to fix this problem" I tried resetting my pc but it did not let me saying "could not reset pc encounter a problem"

    please help me

    • Moved by Stanly Fan Tuesday, July 18, 2017 8:55 AM from windows form
    Monday, July 10, 2017 11:28 PM

All replies

  • Hi brujitacatta,

    From this link you can get the following solution:

    We suggest you to perform the clean boot, it will help us identify if there are third party application or startup items that are causing the issue. Kindly follow the steps on this link:

    How to perform a clean boot in Windows.

    And this forum is discussing and asking questions about the Windows Form and ClickOnce, it will be more appropriate to ask your question at Microsoft Community.

    Best Regards,


    MSDN Community Support
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    Tuesday, July 11, 2017 6:47 AM