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PDF attachments not transfered from MS Outlook 2010 to CRM Dynamics 2011 RRS feed

  • Question

  • Hello

    We are using MS Outlook 2010 integrated with CRM Dynamics 2011. The emails we receive can be transfered (Track) to CRM 2011 but the attachments PDF are not following over to CRM.

    One example is a PDF sized 96 KB, PDF version 1.5

    The setting in CRM Dynamics 2011 is blocking attachments:

    ade;adp;app;asa;ashx;asmx;asp;bas;bat;cdx;cer;chm;class;cmd;com;config;cpl;crt;csh;dll;exe;fxp;hlp;

    hta;htr;htw;ida;idc;idq;inf;ins;isp;its;js;jse;ksh;lnk;mad;maf;mag;mam;maq;mar;mas;mat;mau;mav;

    maw;mda;mdb;mde;mdt;mdw;mdz;msc;msh;msh1;msh1xml;msh2;msh2xml;mshxml;msi;msp;mst;

    ;pcd;pif;prf;prg;pst;reg;rem;scf;scr;sct;shb;shs;shtm;shtml;soap;stm;tmp;url;vb;vbe;vbs;

    vsmacros;vss;vst;vsw;ws;wsc;wsf;wsh;ops;printer

    Do you have any ideà?

    Thanks a lot

    BR
    Johan

    Friday, August 8, 2014 11:49 AM