External Hard Drive RRS feed

  • Question

  • I re-formatted my Western Digital hard drive and wanted to perform a new back-up but Live OneCare doesn't see the the device. The computer sees it and I copied files to it. Any suggestions to fix this.  It is formatted in the NTFS format.

    Thursday, August 21, 2008 7:22 PM


  • Since you formatted the drive, you will need to reconfigure your backup plan as it is a new drive to OneCare after formatting. Try the following to reset it.

    Open OneCare

    Click Change Settings

    backup tab

    Click Configure Backup

    Click change settings in the lower left

    Make sure that the first screen for Centralized Backup has "No Centralized backup" selected

    Click your PC on the left.

    Uncheck the selection for "Turn on backup for this PC."

    Click Next and save the revised plan.


    Go back to the backup tab, configure backup and click Change Settings in the lower left once again.

    Select your PC and click.

    Click Turn on backup

    Select the change location link and select the drive you want to use for backup

    Modify the schedule as desired for "When"

    Select the file types as desired for "What"

    Click next and save the revised plan with the new selection.



    Thursday, August 21, 2008 8:23 PM