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My CD key does not change RRS feed

  • Question

  • hi I entered my new Windows 7 ultimate key and it said that it had activated, but the Windows activation code was still the old one from Vista and hadnt changed, I also tried getting online support ut I said that the key was not valid and now I dont know what I can do :/

    thanks for any help

    Ryan

    Wednesday, July 20, 2011 8:51 AM

Answers

All replies

  • Please observe announcement 1 at the top of this page:

      In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool (MGADiag.exe) at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue", click the "Copy" button then “Paste” the report into a reply message in this thread.


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Wednesday, July 20, 2011 12:57 PM
    Answerer
  • Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-B2HC4-CWKQP-FD2MM
    Windows Product Key Hash: 83xtuT+KVr2lJFaNh7hd+xYPC5A=
    Windows Product ID: 00426-260-4027161-85283
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {066A17CC-A5F9-4E2B-ACB5-49800C197854}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.110408-1631
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\Scoot\AppData\Local\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{066A17CC-A5F9-4E2B-ACB5-49800C197854}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-FD2MM</PKey><PID>00426-260-4027161-85283</PID><PIDType>5</PIDType><SID>S-1-5-21-2005712517-2747876184-235440564</SID><SYSTEM><Manufacturer>Acer</Manufacturer><Model>Aspire G7200</Model></SYSTEM><BIOS><Manufacturer>AMI</Manufacturer><Version>R01-A1</Version><SMBIOSVersion major="2" minor="5"/><Date>20080919000000.000000+000</Date></BIOS><HWID>52FE0C00018400F2</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: ac96e1a8-6cc4-4310-a4ff-332ce77fb5b8
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00170-260-402716-01-2057-7601.0000-2012011
    Installation ID: 012490430014204481052545654812158764677182678664536233
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: FD2MM
    License Status: Licensed
    Remaining Windows rearm count: 4
    Trusted time: 20/07/2011 14:04:14

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 6:3:2011 18:56
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MgAAAAAABAABAAEAAQACAAAAAQABAAEA6GG0vQpn4PK4kZCmENz65nRbmoiCdIqN1sc=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            091908        APIC1153
      FACP            091908        FACP1153
      HPET            091908        OEMHPET
      MCFG            091908        OEMMCFG
      SLIC            ACRSYS        ACRPRDCT
      OEMB            091908        OEMB1153
      AWMI            091908        OEMB1153
      SSDT            A M I         POWERNOW


    here is my diagnostics
    Ryan Hurrell
    Wednesday, July 20, 2011 1:04 PM
  • "Ryan Hurrell" wrote in message news:19b7118c-ee18-44e3-83c6-bbbfbd446ffa...
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-B2HC4-CWKQP-FD2MM
    Windows Product Key Hash: 83xtuT+KVr2lJFaNh7hd+xYPC5A=
    Windows Product ID: 00426-260-4027161-85283
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.001


    here is my diagnostics
    Ryan Hurrell

    Your installation appears to me to be an activated and validated installation of Win 7 Ultimate using a Retail Key.
    The Ultimate  Key here ends in the groups highlighted - does this coincide with the Key you have used? (I assume it's an Upgrade package?)
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Wednesday, July 20, 2011 1:20 PM
    Moderator
  • I bought it off a website called software for students and the installation worked fine and it is a upgrade package....but I dont know about the two product keys matching at that point :/

     


    Ryan Hurrell
    Wednesday, July 20, 2011 1:49 PM
  • "Ryan Hurrell" wrote in message news:b4ade4f4-c71a-4a74-9cd2-5bea7812c408...

    I bought it off a website called software for students and the installation worked fine and it is a upgrade package....but I dont know about the two product keys matching at that point :/

     


    Ryan Hurrell

     
    All you need to check is that the Key in your 'package' from them is the same as what is in your report (at least, what you can see of it).
    If it is, all well and good.
    If not, then where did the  Key in the report come from? - it is NOT a Vista Key (unless MS goofed).
     
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Wednesday, July 20, 2011 10:01 PM
    Wednesday, July 20, 2011 2:19 PM
    Moderator
  • thankyou for your help :) and yes that is the website and the key is correct too....

     


    Ryan Hurrell
    Wednesday, July 20, 2011 3:05 PM
  • "Ryan Hurrell" wrote in message news:fe65ae26-1dbc-41ef-a7d6-4ea96789121f...

    thankyou for your help :) and yes that is the website and the key is correct too....

     


    Ryan Hurrell

    Glad to help.
    Good luck

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Wednesday, July 20, 2011 4:11 PM
    Moderator