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OneCare did not download - Help

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I just purchased a one year subscription to Live OneCare and the software did not download. Now because of that I don't have a prodcut Key that I apparently need to get support. So, Microsoft has my $$ and I have no product. Does anyone know here can I go for help with this? Thanks.

Saturday, February 7, 2009 12:43 AM

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Hello Elaine, download the One Care trial - http://onecare.live.com/standard/en-us/3/default.htm After the trial is installed open One Care, select "Subscribe" and when asked for a Live ID enter the Live ID and password used to purchase One Care. One Care will activate.
Jim
- Marked as answer by Stephen BootsMVP, Moderator Monday, February 9, 2009 2:45 PM
Saturday, February 7, 2009 12:57 AM

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