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"Window Vista(TM) Build 6001 This Copy of Windows is Not Genuine" RRS feed

  • Question

  • A "Window Vista(TM) Build 6001 This Copy of Windows is Not Genuine" label was started to appear 2 days ago. I tried to use cmd.exe to remove it, but it returns after 1 day. Is it a bug or something? Is there a permant solution?
    Wednesday, June 11, 2008 2:48 PM

Answers

  • Hi SpaceMan++,

     

      Your Vista appears Genuine and I don't see any other error codes.

     

      Sometimes if there is a momentarty error that puts Vista in a Non-Genuine state and then returns it to Genuine (even if it happened within a split-second) it can sometimes take up to 2 reboots, for all of Vista's systems to resync.

     

      Would you reboot 2x and see if the message goes away. Hopefully it was a random error and this will not re-occure. If it does continue to come up, please create a (no cost) WGA support request at http://go.microsoft.com/fwlink/?linkid=52029 for additional support.

     

    Thank you,

    Darin Smith

    WGA Forum Manager

    Friday, June 13, 2008 6:49 PM

All replies

  •  

      In order to recieve the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue" click the Windows tab, click the "Copy" button, then paste the report into a response message in this thread.


    If you do not have access to the Start Button:

    1) Login to Vista and Click the option that brings up Internet Explorer.

    2) Type: http://go.microsoft.com/fwlink/?linkid=52012 into the browser address bar.

    3) A window will come up asking if you want to Run or Save, Select Run

    4) When the program runs, Click the Continue button, then click the Copy button.

    5) Return to this thread by Typing: http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=3472797&SiteID=25 into the browser address bar.

    6) In a reply post, Paste the Diagnostic Report.

     

    Darin Smith

    WGA Forum Manager

    Thursday, June 12, 2008 9:51 PM
  • The report is like that:
    Diagnostic Report (1.7.0095.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: 0x0
    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-T2QD9-YRCQB-BPQHF
    Windows Product Key Hash: Ysu2fMUVIZMfPowkF5uMthISB4Y=
    Windows Product ID: 89572-OEM-7233024-04848
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.0.6001.2.00010300.1.0.002
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {76FC2DEB-20D9-4A82-8F6F-462AA764BC6D}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.69.2
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Basic
    Architecture: 0x00000000
    Build lab: 6001.longhorn_rtm.080118-1840
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6001.18000

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Professional Plus 2007 - 100 Genuine
    OGA Version: Registered, 1.6.28.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{76FC2DEB-20D9-4A82-8F6F-462AA764BC6D}</UGUID><Version>1.7.0095.0</Version><OS>6.0.6001.2.00010300.1.0.002</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-BPQHF</PKey><PID>89572-OEM-7233024-04848</PID><PIDType>8</PIDType><SID>S-1-5-21-2477484829-431033712-467748232</SID><SYSTEM><Manufacturer>Acer, inc.</Manufacturer><Model>Aspire 3680     </Model></SYSTEM><BIOS><Manufacturer>Acer   </Manufacturer><Version>v1.3505</Version><SMBIOSVersion major="2" minor="4"/><Date>20070410000000.000000+000</Date></BIOS><HWID>C40C3F07018400EA</HWID><UserLCID>1009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><BRT/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0011-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>912E271EF295F71</Val><Hash>HEFE98lzE8/glWuN2cWNZrEHnvY=</Hash><Pid>89446-952-2566457-65983</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    • Proposed as answer by xkhoungduy Thursday, August 21, 2008 6:11 PM
    Friday, June 13, 2008 4:27 AM
  • Hi SpaceMan++,

     

      Your Vista appears Genuine and I don't see any other error codes.

     

      Sometimes if there is a momentarty error that puts Vista in a Non-Genuine state and then returns it to Genuine (even if it happened within a split-second) it can sometimes take up to 2 reboots, for all of Vista's systems to resync.

     

      Would you reboot 2x and see if the message goes away. Hopefully it was a random error and this will not re-occure. If it does continue to come up, please create a (no cost) WGA support request at http://go.microsoft.com/fwlink/?linkid=52029 for additional support.

     

    Thank you,

    Darin Smith

    WGA Forum Manager

    Friday, June 13, 2008 6:49 PM
  • How dare you ignore me and delete my request for help! I posted right after Darin Smith and now my request for help has dissapeared!! Who the hell are you to think you can ignore your customers need for assistance? I have a genuine problem with my GENUINE copy of windows and I HAVE asked for help and expect to get it.
    If you fail to respond at all or in an appropriate manner this time I will contact your management and demand you take a closer look at my case without the blunt disregard I seem to have been given. If you still choose to ignore my issue, I will call the authorities and have you investigated.
    This IS a problem with windows and NOT a problem with my wallet. I suggest you contact me personally through a private message if you wish not to discuss this issue in the open public.

    Thankyou,
    Ms Dunya Lakmas.

    Tuesday, July 29, 2008 11:16 AM

  •    Posting your issue in someone elses "Help Request" thread can (and does) cause confusion for all involved, as well as longer Time till Resolution for your (and the Original poster's) issues.

     Please read the "Please Read before Posting" announcment on the main page of this forum (http://forums.community.microsoft.com/en-US/genuinevista/threads/) for instructions for properly posting your support request.

      Once you have created your own thread, I will be more then happy to assist you with your Vista Activation or Validation related issue.

    Thank you,
    Darin Smith
    WGA Forum Manager
    Attention Forum All Users: Please Do Not post your issue in someone else's Thread...Create your own.
    Tuesday, July 29, 2008 8:56 PM
  • Thankyou Darin. Humble apologies for the confusion.
    I appreciate your advice and I will do just that.
    Thanks again,
    Warm Regards,
    Ms. Dunya Lakmas.
    Sunday, August 3, 2008 10:41 AM
  • Diagnostic Report (1.7.0095.0): ----------------------------------------- WGA Data--> Validation Status: Invalid License Validation Code: 50 Online Validation Code: 0xc004c533 Cached Validation Code: N/A, hr = 0xc004f012 Windows Product Key: *****-*****-YQQTB-FWK9V-932CC Windows Product Key Hash: L1zPFFvNQ04Nunm9BorPaqFl4jI= Windows Product ID: 89580-OEM-7332132-00031 Windows Product ID Type: 2 Windows License Type: OEM SLP Windows OS version: 6.0.6001.2.00010100.1.0.001 CSVLK Server: N/A CSVLK PID: N/A ID: {5B6E9778-934F-466D-92E5-46625DEEDA3F}(3) Is Admin: Yes TestCab: 0x0 WGA Version: Registered, 1.7.69.2 Signed By: Microsoft Product Name: Windows Vista (TM) Ultimate Architecture: 0x00000000 Build lab: 6001.vistasp1_gdr.080425-1930 TTS Error: Validation Diagnostic: Resolution Status: N/A WgaER Data--> ThreatID(s): 00000000-8001B60B Version: 6.0.6002.16398 WGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 WGATray.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 109 N/A OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32) Default Browser: C:\Program Files\Internet Explorer\iexplore.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> Other data--> Office Details: {5B6E9778-934F-466D-92E5-46625DEEDA3F}1.7.0095.06.0.6001.2.00010100.1.0.001x32*****-*****-*****-*****-932CC89580-OEM-7332132-000312S-1-5-21-874332780-2665658311-906857341System manufacturerSystem Product NameAmerican Megatrends Inc.0218 20070425000000.000000+000C6313507018400FA04090409SE Asia Standard Time(GMT+07:00)03109 Spsys.log Content: 0x80070002
    Thursday, August 21, 2008 6:11 PM
  • Diagnostic Report (1.7.0095.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Online Validation Code: 0xc004c533
    Cached Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-YQQTB-FWK9V-932CC
    Windows Product Key Hash: L1zPFFvNQ04Nunm9BorPaqFl4jI=
    Windows Product ID: 89580-OEM-7332132-00031
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6001.2.00010100.1.0.001
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {5B6E9778-934F-466D-92E5-46625DEEDA3F}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.69.2
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Ultimate
    Architecture: 0x00000000
    Build lab: 6001.vistasp1_gdr.080425-1930
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): 00000000-8001B60B
    Version: 6.0.6002.16398

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{5B6E9778-934F-466D-92E5-46625DEEDA3F}</UGUID><Version>1.7.0095.0</Version><OS>6.0.6001.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-932CC</PKey><PID>89580-OEM-7332132-00031</PID><PIDType>2</PIDType><SID>S-1-5-21-874332780-2665658311-906857341</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0218   </Version><SMBIOSVersion major="2" minor="4"/><Date>20070425000000.000000+000</Date></BIOS><HWID>C6313507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>SE Asia Standard Time(GMT+07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002



     

    Saturday, August 23, 2008 3:34 PM
  •  What can I active the Windows
    Saturday, August 23, 2008 3:35 PM
  • Here is what the validation tool gives me.  This is a valid system purchased from Costco.  It started giving me this message after a Windows software automatic update.  thanks for the help.

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{45D74252-8A47-4903-AF5E-412928989778}</UGUID><Version>1.7.0095.0</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89578-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-3163796063-3430170039-1468469449</SID><SYSTEM><Manufacturer>HP Pavilion 06</Manufacturer><Model>D5468AT-ABA ALONPAV</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>5.20 </Version><SMBIOSVersion major="2" minor="4"/><Date>20071003000000.000000+000</Date></BIOS><HWID>62333507018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HP-CPC</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><BRT/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

    Spsys.log Content: 0x80070002

    Sunday, August 24, 2008 2:58 PM