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Suddenly started getting this copy of Windows is not genuine errors.

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I have a PC Which originally came with a German OS. Used Anytime Upgrade to Upgrade to Windows 7 Ultimate.

Has been working perfectly for a long time.

Recently got the Not genuine issue. I did not run a registry cleaner. I see the Tampered service error below, but have no idea how to fix it.

Output from MGADiag
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: N/A, hr = 0xc0000022
Windows Product Key: *****-*****-298W7-43QMX-KQYP2
Windows Product Key Hash: 2IL4lPhwBF0s8rU0fHsEA6kQ1oM=
Windows Product ID: 00426-104-5590977-85718
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {70685260-5C22-4F72-9116-AB9B315661B8}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130318-1533
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{70685260-5C22-4F72-9116-AB9B315661B8}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-KQYP2</PKey><PID>00426-104-5590977-85718</PID><PIDType>5</PIDType><SID>S-1-5-21-297063912-806580580-1482427277</SID><SYSTEM><Manufacturer>Acer</Manufacturer><Model>Predator G5900</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P01-A1 </Version><SMBIOSVersion major="2" minor="6"/><Date>20101104000000.000000+000</Date></BIOS><HWID>4E343D07018400FE</HWID><UserLCID>1C09</UserLCID><SystemLCID>0407</SystemLCID><TimeZone>W. Europe Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070426' to display the error text.
Error: 0x80070426

Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x0001000000000000
Event Time Stamp: 8:14:2014 18:02
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered Service: sppsvc

HWID Data-->
HWID Hash Current: MgAAAAIAAAABAAEAAgADAAAAAQABAAEAonY2/MEfvMX0eTb9V1FYGEJ92jQx427SdlY=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC ACRSYS APIC1046
FACP ACRSYS FACP1046
HPET ACRSYS OEMHPET
MCFG ACRSYS OEMMCFG
SLIC ACRSYS ACRPRDCT
OEMB ACRSYS OEMB1046
ASF! LEGEND I865PASF
ASPT ACRSYS PerfTune
WDTT ACRSYS OEDWDTT
AWMI ACRSYS OEMB1046
SSDT DpgPmm CpuPm
- Edited by WalterPiel Friday, August 15, 2014 5:15 PM
Friday, August 15, 2014 5:14 PM

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OK - that obviously didn't work...

Open Regedit and navigate to the

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_SPLDR

Key

Export it to a reg file for safety!

Right-click on the key name, and Select Permissions,

Click on Advanced, then the Owner tab

Make sure that Administrators is the owner, and put a tick in the 'Replace owner...' box at the bottom

Click OK once

add Administrators to the 'Groups or Usernames' list, and give them Full permissions

CLICK OK

Now move to the 0000 subkey

Double-click on the ConfigFlags entry

Change the data value to 400 (make sure that the radio-button is in 'Hexadecimal') and click OK

Exit Regedit, and reboot.

Post a new MGADiag report

Noel Paton | Nil Carborundum Illegitemi

CrashFixPC | The Three-toed Sloth

No - I do not work for Microsoft, or any of its contractors.
- Proposed as answer by Noel D PatonModerator Saturday, August 16, 2014 12:56 PM
- Marked as answer by Noel D PatonModerator Saturday, August 23, 2014 7:30 AM
Saturday, August 16, 2014 9:49 AM

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Licensing Data-->
On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070426' to display the error text.
Error: 0x80070426

(Have you been using any form pf Registry cleaner/optimiser??)

There is a problem with your Software Protection Service - something is preventing it from starting on demand the way it should.

Please use the following in an attempt to isolate the cause.

Click on Start in the Search box, type

SERVICES.MSC

and hit the Enter key - accept the UAC prompt if you get one.

Look in the console for the Software Protection service, right-click on it and select Properties.

make sure that the Startup Type is set to Automatic (Delayed Start), and click Apply.

Try starting the service now - do you get an error message? Does it start? does it almost immediately stop again?

Post back with your results, and a new MGADiag report.

If it doesn't start, then please do the following...

Please open an Elevated (Administrator) Command Prompt window and use the following commands....

net start sppsvc

sc qc sppsvc

sc queryex sppsvc

sc qprivs sppsvc

sc qsidtype sppsvc

sc sdshow sppsvc

Copy and paste the output to your reply

Here are some instructions to make life easier :)

1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.

2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.

3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.

Noel Paton | Nil Carborundum Illegitemi

CrashFixPC | The Three-toed Sloth

No - I do not work for Microsoft, or any of its contractors.

Friday, August 15, 2014 8:27 PM

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I did not run any Registry cleaner or optimiser. also do not know of anything I installed just before the problem started.

Software Protection Service is set to Automatic (delayed start).

Right click and Start gives an error. "Windows could not start the Software Protection Service on Local Computer. Error 2: The system cannot find the file specified."

(I checked, there is a file called sppsvc.exe in Windows\System32 size is 3 524 608 )

In Administrator: Command prompt.

C:\>net start sppsvc
The Software Protection service is starting.
The Software Protection service could not be started.

A system error has occurred.

System error 2 has occurred.

The system cannot find the file specified.

C:\>sc qc sppsvc
[SC] QueryServiceConfig SUCCESS

SERVICE_NAME: sppsvc
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 2 AUTO_START (DELAYED)
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\Windows\system32\sppsvc.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Software Protection
DEPENDENCIES : RpcSs
SERVICE_START_NAME : NT AUTHORITY\NetworkService

C:\>sc queryex sppsvc

SERVICE_NAME: sppsvc
TYPE : 10 WIN32_OWN_PROCESS
STATE : 1 STOPPED
WIN32_EXIT_CODE : 2 (0x2)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
PID : 0
FLAGS :

C:\>sc qprivs sppsvc
[SC] QueryServiceConfig2 SUCCESS

SERVICE_NAME: sppsvc
PRIVILEGES : SeAuditPrivilege
: SeChangeNotifyPrivilege
: SeCreateGlobalPrivilege
: SeImpersonatePrivilege

C:\>sc qsidtype sppsvc
[SC] QueryServiceConfig2 SUCCESS

SERVICE_NAME: sppsvc
SERVICE_SID_TYPE: UNRESTRICTED

C:\>sc sdshow sppsvc

D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWRPLO
CRRC;;;IU)(A;;CCLCSWRPLOCRRC;;;SU)(A;;LCRP;;;AU)S:(AU;FA;CCDCLCSWRPWPDTLOCRSDRCW
DWO;;;WD)

C:\>

New MGADiag output;

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: N/A, hr = 0xc0000022
Windows Product Key: *****-*****-298W7-43QMX-KQYP2
Windows Product Key Hash: 2IL4lPhwBF0s8rU0fHsEA6kQ1oM=
Windows Product ID: 00426-104-5590977-85718
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {19B0CF28-6EBD-48D5-BF92-C80ED545B9BC}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130318-1533
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{19B0CF28-6EBD-48D5-BF92-C80ED545B9BC}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-KQYP2</PKey><PID>00426-104-5590977-85718</PID><PIDType>5</PIDType><SID>S-1-5-21-297063912-806580580-1482427277</SID><SYSTEM><Manufacturer>Acer</Manufacturer><Model>Predator G5900</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P01-A1 </Version><SMBIOSVersion major="2" minor="6"/><Date>20101104000000.000000+000</Date></BIOS><HWID>4E343D07018400FE</HWID><UserLCID>1C09</UserLCID><SystemLCID>0407</SystemLCID><TimeZone>W. Europe Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070426' to display the error text.
Error: 0x80070426

Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x0001000000000000
Event Time Stamp: 8:15:2014 20:12
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered Service: sppsvc

HWID Data-->
HWID Hash Current: MgAAAAIAAAABAAEAAgADAAAAAQABAAEAonY2/MEfvMX0eTb9V1FYGEJ92jQx427SdlY=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC ACRSYS APIC1046
FACP ACRSYS FACP1046
HPET ACRSYS OEMHPET
MCFG ACRSYS OEMMCFG
SLIC ACRSYS ACRPRDCT
OEMB ACRSYS OEMB1046
ASF! LEGEND I865PASF
ASPT ACRSYS PerfTune
WDTT ACRSYS OEDWDTT
AWMI ACRSYS OEMB1046
SSDT DpgPmm CpuPm

Also tried the following:
C:\>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

C:\>
- Edited by WalterPiel Friday, August 15, 2014 10:54 PM
Friday, August 15, 2014 10:31 PM
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(Have you EVER used Norton software on this machine?)

Please run the following commands, and post the results.

REG QUERY HKLM\SYSTEM\CurrentControlSet\services\spldr /S

REG QUERY HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_SPLDR /S

REG QUERY HKLM\SYSTEM\CurrentControlSet\Enum\Root\Legacy_SLSVC

REG QUERY HKLM\SYSTEM\CurrentControlSet\Enum\Root\Legacy_SPPSVC

They may show something

Noel Paton | Nil Carborundum Illegitemi

CrashFixPC | The Three-toed Sloth

No - I do not work for Microsoft, or any of its contractors.

Saturday, August 16, 2014 3:55 AM

Moderator

Regarding Norton: It is possible that some sort of Norton was bundled/preloaded with the original machine. (Acer does load annoying demoware.)

Output from the above commands:

C:\>REG QUERY HKLM\SYSTEM\CurrentControlSet\services\spldr /S

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\spldr
    DisplayName    REG_SZ    Security Processor Loader Driver
    ErrorControl    REG_DWORD    0x3
    Start    REG_DWORD    0x0
    Type    REG_DWORD    0x1

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\spldr\Enum
    0    REG_SZ    Root\LEGACY_SPLDR\0000
    Count    REG_DWORD    0x1
    NextInstance    REG_DWORD    0x1


C:\>REG QUERY HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_SPLDR /S

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_SPLDR
    NextInstance    REG_DWORD    0x1

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_SPLDR\0000
    Service    REG_SZ    spldr
    Legacy    REG_DWORD    0x1
    ConfigFlags    REG_DWORD    0x401
    Class    REG_SZ    LegacyDriver
    ClassGUID    REG_SZ    {8ECC055D-047F-11D1-A537-0000F8753ED1}
    DeviceDesc    REG_SZ    Security Processor Loader Driver
    Capabilities    REG_DWORD    0x0

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_SPLDR\0000\Control


C:\>REG QUERY HKLM\SYSTEM\CurrentControlSet\Enum\Root\Legacy_SLSVC
ERROR: The system was unable to find the specified registry key or value.

C:\>REG QUERY HKLM\SYSTEM\CurrentControlSet\Enum\Root\Legacy_SPPSVC
ERROR: The system was unable to find the specified registry key or value.

C:\>

Not to chase any red herrings but why do you ask regarding spldr? I was checking the system event logs for any clues of what started this. It started around 2nd Aug, and there is a system log entry :

Error
The following boot-start or system-start driver(s) failed to load: 
spldr

It appears this error occurs on every reboot since 2 Aug.

Edited by WalterPiel Saturday, August 16, 2014 7:08 AM

Saturday, August 16, 2014 6:51 AM

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ConfigFlags REG_DWORD 0x401

Is the source of your problem - this is often the result of uninstalling Norton AV without running the cleanup tool

Let's run it now and see if it cures the problem.

Download the Norton Removal Tool from here https://www-secure.symantec.com/norton-support/jsp/help-solutions.jsp?lg=english&ct=united+states&docid=20080710133834EN&product=home&version=1&pvid=f-home

Close all other programs, then run the tool. When it's complete, reboot the machine whether it asks for it or not.

After the reboot, open an Elevated Command Prompt, and run the following command

NETSH WINSOCK RESET

You'll be advised to reboot - do so.

then post another MGADiag report.

Noel Paton | Nil Carborundum Illegitemi

CrashFixPC | The Three-toed Sloth

No - I do not work for Microsoft, or any of its contractors.
- Proposed as answer by Noel D PatonModerator Saturday, August 16, 2014 12:55 PM
Saturday, August 16, 2014 8:27 AM

Moderator

Ran the Norton removal tool. Rebooted.

NETSH WINWOCK RESET.

Rebooted.

MGAdiag:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: N/A, hr = 0xc0000022
Windows Product Key: *****-*****-298W7-43QMX-KQYP2
Windows Product Key Hash: 2IL4lPhwBF0s8rU0fHsEA6kQ1oM=
Windows Product ID: 00426-104-5590977-85718
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {19B0CF28-6EBD-48D5-BF92-C80ED545B9BC}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130318-1533
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{19B0CF28-6EBD-48D5-BF92-C80ED545B9BC}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-KQYP2</PKey><PID>00426-104-5590977-85718</PID><PIDType>5</PIDType><SID>S-1-5-21-297063912-806580580-1482427277</SID><SYSTEM><Manufacturer>Acer</Manufacturer><Model>Predator G5900</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P01-A1        </Version><SMBIOSVersion major="2" minor="6"/><Date>20101104000000.000000+000</Date></BIOS><HWID>4E343D07018400FE</HWID><UserLCID>1C09</UserLCID><SystemLCID>0407</SystemLCID><TimeZone>W. Europe Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070426' to display the error text.
Error: 0x80070426 

Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x0001000000000000
Event Time Stamp: 8:15:2014 20:12
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered Service: sppsvc


HWID Data-->
HWID Hash Current: MgAAAAIAAAABAAEAAgADAAAAAQABAAEAonY2/LzFwR/0eTb9V1FYGEJ92jQx427SdlY=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			ACRSYS		APIC1046
  FACP			ACRSYS		FACP1046
  HPET			ACRSYS		OEMHPET 
  MCFG			ACRSYS		OEMMCFG 
  SLIC			ACRSYS		ACRPRDCT
  OEMB			ACRSYS		OEMB1046
  ASF!			LEGEND		I865PASF
  ASPT			ACRSYS		PerfTune
  WDTT			ACRSYS		OEDWDTT 
  AWMI			ACRSYS		OEMB1046
  SSDT			DpgPmm		CpuPm

Other info:

C:\>REG QUERY HKLM\SYSTEM\CurrentControlSet\services\spldr /S

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\spldr
    DisplayName    REG_SZ    Security Processor Loader Driver
    ErrorControl    REG_DWORD    0x3
    Start    REG_DWORD    0x0
    Type    REG_DWORD    0x1

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\spldr\Enum
    0    REG_SZ    Root\LEGACY_SPLDR\0000
    Count    REG_DWORD    0x1
    NextInstance    REG_DWORD    0x1


C:\>REG QUERY HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_SPLDR /S

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_SPLDR
    NextInstance    REG_DWORD    0x1

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_SPLDR\0000
    Service    REG_SZ    spldr
    Legacy    REG_DWORD    0x1
    ConfigFlags    REG_DWORD    0x401
    Class    REG_SZ    LegacyDriver
    ClassGUID    REG_SZ    {8ECC055D-047F-11D1-A537-0000F8753ED1}
    DeviceDesc    REG_SZ    Security Processor Loader Driver
    Capabilities    REG_DWORD    0x0

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_SPLDR\0000\Control


C:\>REG QUERY HKLM\SYSTEM\CurrentControlSet\Enum\Root\Legacy_SLSVC
ERROR: The system was unable to find the specified registry key or value.

C:\>REG QUERY HKLM\SYSTEM\CurrentControlSet\Enum\Root\Legacy_SPPSVC
ERROR: The system was unable to find the specified registry key or value.

C:\>

Saturday, August 16, 2014 9:20 AM

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OK - that obviously didn't work...

Open Regedit and navigate to the

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_SPLDR

Key

Export it to a reg file for safety!

Right-click on the key name, and Select Permissions,

Click on Advanced, then the Owner tab

Make sure that Administrators is the owner, and put a tick in the 'Replace owner...' box at the bottom

Click OK once

add Administrators to the 'Groups or Usernames' list, and give them Full permissions

CLICK OK

Now move to the 0000 subkey

Double-click on the ConfigFlags entry

Change the data value to 400 (make sure that the radio-button is in 'Hexadecimal') and click OK

Exit Regedit, and reboot.

Post a new MGADiag report

Noel Paton | Nil Carborundum Illegitemi

CrashFixPC | The Three-toed Sloth

No - I do not work for Microsoft, or any of its contractors.
- Proposed as answer by Noel D PatonModerator Saturday, August 16, 2014 12:56 PM
- Marked as answer by Noel D PatonModerator Saturday, August 23, 2014 7:30 AM
Saturday, August 16, 2014 9:49 AM

Moderator

Well this is looking very promising.

MGADiag is reporting:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-298W7-43QMX-KQYP2
Windows Product Key Hash: 2IL4lPhwBF0s8rU0fHsEA6kQ1oM=
Windows Product ID: 00426-104-5590977-85718
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {19B0CF28-6EBD-48D5-BF92-C80ED545B9BC}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130318-1533
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{19B0CF28-6EBD-48D5-BF92-C80ED545B9BC}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-KQYP2</PKey><PID>00426-104-5590977-85718</PID><PIDType>5</PIDType><SID>S-1-5-21-297063912-806580580-1482427277</SID><SYSTEM><Manufacturer>Acer</Manufacturer><Model>Predator G5900</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P01-A1        </Version><SMBIOSVersion major="2" minor="6"/><Date>20101104000000.000000+000</Date></BIOS><HWID>4E343D07018400FE</HWID><UserLCID>1C09</UserLCID><SystemLCID>0407</SystemLCID><TimeZone>W. Europe Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: ac96e1a8-6cc4-4310-a4ff-332ce77fb5b8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00170-104-559097-01-3081-7601.0000-3462012
Installation ID: 013775799492219134884296199445804133649633898583267354
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: KQYP2
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 2014/08/16 02:11:17 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 8:15:2014 20:12
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MgAAAAIAAAABAAEAAgADAAAAAQABAAEAonY2/LzFwR/0eTb9V1FYGEJ92jQx427SdlY=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			ACRSYS		APIC1046
  FACP			ACRSYS		FACP1046
  HPET			ACRSYS		OEMHPET 
  MCFG			ACRSYS		OEMMCFG 
  SLIC			ACRSYS		ACRPRDCT
  OEMB			ACRSYS		OEMB1046
  ASF!			LEGEND		I865PASF
  ASPT			ACRSYS		PerfTune
  WDTT			ACRSYS		OEDWDTT 
  AWMI			ACRSYS		OEMB1046
  SSDT			DpgPmm		CpuPm

Additionally, Start - Right Click Computer - Properties and Scroll down to windows activation is actually showing "Windows is Activated"

Anything else I need to do before a Windows Update check ?

Saturday, August 16, 2014 12:14 PM

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Nope!

With luck that should be all that's needed ;)

Good Luck!

Noel Paton | Nil Carborundum Illegitemi

CrashFixPC | The Three-toed Sloth

No - I do not work for Microsoft, or any of its contractors.

Saturday, August 16, 2014 12:55 PM

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Thank you very much for your time, effort and patience.

I appreciate the help.

Saturday, August 16, 2014 1:02 PM

Answered by:

Suddenly started getting this copy of Windows is not genuine errors.

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