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primary hard disk drive not found RRS feed

  • Question

  • my computer cant find its primary hard disk drive(dive C) and it keeps giving me this message: Primary hard disk drive not found. Now I can't boot from my internal hard drive. I have an external hard drive but I dont know how to boot from it. I tried installing xp on it through the installation cd and I got the blue screen of death thing that said that I should uninstall any newly installed partitions or something. How do I get my computer to boot at all. Do I need a new internal? And also how do you set your external so that it's your primary dirve?

    Friday, January 18, 2008 5:55 PM

Answers

  •  

    Hi,

     

    This appears to be a general Windows XP setup issue. As this forum focuses on SteadyState specific issues, this inquiry would best be posted to Windows XP public newsgroup:

     

    http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.windowsxp.general

     

    The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the newsgroups regularly can either share their knowledge or learn from your interaction with us.  Thank you for your understanding.

     

    Based on my experience, I included some suggestions for your reference:

     

    1. Check your BIOS configuration first

     

    Note: Please refer to the motherboard/BIOS manual to reset it. You may also need to contact the computer manufacturer for further assistance.

     

    2. Unplug un-necessary devices, including the external hard drive.

    3. Replace the internal hard drive to test.

     

    Best Regards,

    Monday, January 21, 2008 3:09 AM