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Reading PP 2007 files with PP 2002 - can't install patch - office not genuine but it is... RRS feed

  • Question

  •  

    I have my desktop licensed with our corporate version of Office XP with Front Page.  I'm trying to edit a PP 2007 files using PP 2002.  Obviously I need the patch to edit the file create with a newer version of Office PP but I can't becaue it says my version of Office XP is not geniue.  It is licensed to our company and I'm on my company computer.

     

    Thanks

     

    Darryl

     

    Ouput from Microsoft checker

     

    Diagnostic Report (1.7.0095.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-T6DFB-Y934T-YD4YT
    Windows Product Key Hash: 3g4CZGFEDgbKmn/oB4pa2FZsssU=
    Windows Product ID: 76487-OEM-2211906-00102
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {36268FD1-2BF5-4A52-9043-9ED4ED233F11}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.69.2
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-171-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.7.18.5
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: Microsoft
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    Microsoft Publisher 2002 - 100 Genuine
    Microsoft Office XP Professional with FrontPage - 114 Blocked VLK 2
    Microsoft Office Outlook 2003 - 100 Genuine
    Microsoft Office Project Professional 2003 - 100 Genuine
    Microsoft Office Visio Professional 2003 - 100 Genuine
    OGA Version: Registered, 1.6.28.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-171-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{36268FD1-2BF5-4A52-9043-9ED4ED233F11}</UGUID><Version>1.7.0095.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-YD4YT</PKey><PID>76487-OEM-2211906-00102</PID><PIDType>2</PIDType><SID>S-1-5-21-2374096440-2463641267-659406438</SID><SYSTEM><Manufacturer>Dell Inc.                </Manufacturer><Model>Precision WorkStation 370    </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.                </Manufacturer><Version>A02</Version><SMBIOSVersion major="2" minor="3"/><Date>20040823000000.000000+000</Date><SLPBIOS>Dell System,Dell Computer,Dell System,Dell System</SLPBIOS></BIOS><HWID>C3E430EF0184E06D</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>1</iJoin><SBID><stat>2</stat><msppid></msppid><name>Dell</name><model>Dell WORKSTATION PWS370</model></SBID><OEM/><BRT/></MachineData>   <Software><Office><Result>114</Result><Products><Product GUID="{90190409-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Publisher 2002</Name><Ver>10</Ver><Val>B128FD8CC4B4004</Val><Hash>Vb2e86j8DAXInLL4wCY3su2GvgU=</Hash><Pid>54197-640-0000025-16365</Pid><PidType>14</PidType></Product><Product GUID="{90280409-6000-11D3-8CFE-0050048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office XP Professional with FrontPage</Name><Ver>10</Ver><Val>39476F84C4B4004</Val><Hash>4iCnywwNW1w4s9ukTIwGMGxyGic=</Hash><Pid>54185-640-0000025-17268</Pid><PidType>14</PidType></Product><Product GUID="{901A0409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Outlook 2003</Name><Ver>11</Ver><Val>B26CA1F6ED43D00</Val><Hash>wH2akE5estOWlSI38rB8QB4AYEc=</Hash><Pid>70173-640-5917247-55826</Pid><PidType>14</PidType></Product><Product GUID="{903B0409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Project Professional 2003</Name><Ver>11</Ver><Val>A067EF088238504</Val><Hash>CDQcOrxOVrAMWzUyc8e/SzwZZ88=</Hash><Pid>72077-642-6554125-55496</Pid><PidType>14</PidType></Product><Product GUID="{90510409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Visio Professional 2003</Name><Ver>11</Ver><Val>AC586B16447500</Val><Hash>glND3dXQOrqROR+QC/dbub8dYXI=</Hash><Pid>72085-640-8173295-55817</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="10" Result="114"/><App Id="16" Version="10" Result="114"/><App Id="17" Version="10" Result="114"/><App Id="18" Version="10" Result="114"/><App Id="19" Version="10" Result="100"/><App Id="1A" Version="10" Result="114"/><App Id="1B" Version="10" Result="114"/><App Id="1A" Version="11" Result="100"/><App Id="3B" Version="11" Result="100"/><App Id="51" Version="11" Result="100"/></Applications></Office></Software></GenuineResults> 

     

    Wednesday, April 23, 2008 5:07 PM

Answers

  • Hello Darryl Cox,

     

      Your copy of Microsoft Office XP Professional with FrontPage was installed using a Volume License Key (VLK) that is Blocked by Microsoft. This VLK belonged to a large Software Company located in the Pacific Northwest. Many years ago, that company requested this VLK be blocked due to it being widely leaked on the internet (so widely leaked that the error code 114, seen in the Diagnostic Report, is specific to only this one Volume License key).

     

      I suggest contacting your compny's IT Dept or the person at your company that is the Administrator of the Office Volume License Agreement, for your company's proper Office Volume License Key.

     

    Please note that your copies of:

     

    Microsoft Publisher 2002

    Microsoft Office Outlook 2003

    Microsoft Office Project Professional 2003

    Microsoft Office Visio Professional 2003

    As well as Windows XP Pro

     

    Are all Genuine Microsoft Software.

     

    Thank you,

    Darin Smith

    WGA Forum Manager

    Thursday, April 24, 2008 8:30 PM