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outlook plugin for crm 2013 - "convert to" section greyed out? RRS feed

  • Question

  • I have installed the outlook plugin for 2013, and most of it is working properly, however the section for "convert to", "add connection" and "view in crm" on the crm section of the ribbon are greyed out.  I can't figure out what setting is making these options unusable.

    Thursday, April 3, 2014 12:10 PM