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OGA Problem With Activation (One Last Try) RRS feed

  • Question

  • Any help?  This is extremely frustrating.  I'm glad the data.dat deletion works for most people, but it didn't work for me.  All office products say they are activated, I've checked every one I can find.  I've done the deletion of the data.dat file and then reactivating more times than I can count.  I've tried activating publisher 2002 first, then office xp, and vice versa.

    Still, only OGA says there is an activation problem.  All the products say they are activated and they are not in restricted use mode.  I've posted the latest diagnosic results but have received no helpful information.  I'm giving the results again just in case they were missed last time.

     

    Previous posts of mine will show steps I've taken, but it seems if it doesn't work the first time, the user is subsequently ignored.  I realize that the people helping are probably not paid for this, but who wants to be overcharged for what is a microsoft problem?

     

    Is there a site which will explain or decode the diagnostic results?  I've just about had it with microsoft after being a loyal fan since before the IBM PC came out.

    Thanks, Daniel R. Rhodes 

     

    ----------------

    Diagnostic Report (1.7.0012.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Unsupported OS
    Detailed Status: N/A
    Windows Product Key: *****-*****-PBW6J-49MHM-GHM8Q
    Windows Product Key Hash: 7ayR5XnY8K2ci2HxZDC1MBQ3urQ=
    Windows Product ID: 51873-OEM-0905734-23789
    Windows Product ID Type: 0
    Windows License Type: Unknown
    Windows OS version: 5.0.2195.2.00010000.4.0.pro
    ID: aa0325fc-db9c-4a02-a2f8-304eec20704a
    Is Admin: Yes
    AutoDial: No
    Registry: 0x0
    WGA Version: Registered, 1.7.36.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 101 Not Activated
    OGA Version: Registered, 1.6.21.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-138-80041010_025D1FF3-324-80040154_025D1FF3-269-80040154_025D1FF3-273-80070002_3E121E02-154-80070003_E5ECEA81-80-80070003_B4D0AA8B-864-80070003_3E121E02-154-80070003_E5ECEA81-80-80070003_B4D0AA8B-864-80070003

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Prompt
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Disabled
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>aa0325fc-db9c-4a02-a2f8-304eec20704a</UGUID><Version>1.7.0012.0</Version><OS>5.0.2195.2.00010000.4.0.pro</OS><PKey>*****-*****-*****-*****-GHM8Q</PKey><PID>51873-OEM-0905734-23789</PID><PIDType>0</PIDType><SID>S-1-5-21-823518204-507921405-1343024091</SID><SYSTEM><Manufacturer>INTEL_</Manufacturer><Model>D955XBK_</Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>BK95510J.86A.2015.2005.1111.0907</Version><SMBIOSVersion major="2" minor="3"/><Date>20051111******.******+***</Date></BIOS><HWID>361B3F9F0184EA76</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData>   <Software><Office><Result>101</Result><Products><Product GUID="{91110409-6000-11D3-8CFE-0050048383C9}"><LegitResult>101</LegitResult><Name>Microsoft Office XP Professional</Name><Ver>10</Ver><Val>67E6A626ED2AC78</Val><Hash>rAEwRcPXzodeBk9+h1q96Gx4XQk=</Hash><Pid>54186-OEM-1792961-50236</Pid><PidType>4</PidType></Product><Product GUID="{91190409-6000-11D3-8CFE-0050048383C9}"><LegitResult>101</LegitResult><Name>Microsoft Publisher 2002</Name><Ver>10</Ver><Val>3FEE77AEEBE49B8</Val><Hash>TQS21nK8eb4HHsIHkxQjrOc7cA8=</Hash><Pid>54197-OEM-1692897-82236</Pid><PidType>4</PidType></Product></Products></Office></Software></GenuineResults> 


    Friday, May 18, 2007 5:43 PM

Answers

  • With little thanks to those here who ignored my problem, I managed to find a solution anyway.

    It turns out that the OGA validator is so poorly written it assumes the data.dat is in the microsoft sheep pen of "C:\documents and settings".  As I explained at least twice, this machine started as a DOS 386 machine and has been upgraded through almost every version of windows up to win2k and many versions of office.  My data.dat was in another subdirectory.  Merely creating the sheep pen location and copying the data.* files into it allowed me to pass validation.

    Hopefully this information will help someone else down the road.

     

    I'm fed up with microsoft and the directions it has been heading.  I already use linux for all my server applications, it's time to move to linux workstations as well.

     

    No thanks,

     

    Daniel R. Rhodes


     

    Wednesday, May 23, 2007 11:08 PM
  • Daniel,

     

    The operating system which you have does not require validation.

     

    Stephen Holm MS

    OGA and WGA Forum Manager

    Thursday, May 24, 2007 10:08 PM

All replies

  • With little thanks to those here who ignored my problem, I managed to find a solution anyway.

    It turns out that the OGA validator is so poorly written it assumes the data.dat is in the microsoft sheep pen of "C:\documents and settings".  As I explained at least twice, this machine started as a DOS 386 machine and has been upgraded through almost every version of windows up to win2k and many versions of office.  My data.dat was in another subdirectory.  Merely creating the sheep pen location and copying the data.* files into it allowed me to pass validation.

    Hopefully this information will help someone else down the road.

     

    I'm fed up with microsoft and the directions it has been heading.  I already use linux for all my server applications, it's time to move to linux workstations as well.

     

    No thanks,

     

    Daniel R. Rhodes


     

    Wednesday, May 23, 2007 11:08 PM
  • Daniel,

     

    The operating system which you have does not require validation.

     

    Stephen Holm MS

    OGA and WGA Forum Manager

    Thursday, May 24, 2007 10:08 PM