Any help? This is extremely frustrating. I'm glad the data.dat deletion works for most people, but it didn't work for me. All office products say they are activated, I've checked every one I can find. I've done the deletion of the data.dat file and then reactivating more times than I can count. I've tried activating publisher 2002 first, then office xp, and vice versa.
Still, only OGA says there is an activation problem. All the products say they are activated and they are not in restricted use mode. I've posted the latest diagnosic results but have received no helpful information. I'm giving the results again just in case they were missed last time.
Previous posts of mine will show steps I've taken, but it seems if it doesn't work the first time, the user is subsequently ignored. I realize that the people helping are probably not paid for this, but who wants to be overcharged for what is a microsoft problem?
Is there a site which will explain or decode the diagnostic results? I've just about had it with microsoft after being a loyal fan since before the IBM PC came out.
Thanks, Daniel R. Rhodes
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Diagnostic Report (1.7.0012.0):
-----------------------------------------
WGA Data-->
Validation Status: Unsupported OS
Detailed Status: N/A
Windows Product Key: *****-*****-PBW6J-49MHM-GHM8Q
Windows Product Key Hash: 7ayR5XnY8K2ci2HxZDC1MBQ3urQ=
Windows Product ID: 51873-OEM-0905734-23789
Windows Product ID Type: 0
Windows License Type: Unknown
Windows OS version: 5.0.2195.2.00010000.4.0.pro
ID: aa0325fc-db9c-4a02-a2f8-304eec20704a
Is Admin: Yes
AutoDial: No
Registry: 0x0
WGA Version: Registered, 1.7.36.0
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic:
Resolution Status: N/A
Notifications Data-->
Cached Result: N/A
File Exists: No
Version: N/A
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 101 Not Activated
OGA Version: Registered, 1.6.21.0
Signed By: Microsoft
Office Diagnostics: 025D1FF3-138-80041010_025D1FF3-324-80040154_025D1FF3-269-80040154_025D1FF3-273-80070002_3E121E02-154-80070003_E5ECEA81-80-80070003_B4D0AA8B-864-80070003_3E121E02-154-80070003_E5ECEA81-80-80070003_B4D0AA8B-864-80070003
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Prompt
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Disabled
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>aa0325fc-db9c-4a02-a2f8-304eec20704a</UGUID><Version>1.7.0012.0</Version><OS>5.0.2195.2.00010000.4.0.pro</OS><PKey>*****-*****-*****-*****-GHM8Q</PKey><PID>51873-OEM-0905734-23789</PID><PIDType>0</PIDType><SID>S-1-5-21-823518204-507921405-1343024091</SID><SYSTEM><Manufacturer>INTEL_</Manufacturer><Model>D955XBK_</Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>BK95510J.86A.2015.2005.1111.0907</Version><SMBIOSVersion major="2" minor="3"/><Date>20051111******.******+***</Date></BIOS><HWID>361B3F9F0184EA76</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData> <Software><Office><Result>101</Result><Products><Product GUID="{91110409-6000-11D3-8CFE-0050048383C9}"><LegitResult>101</LegitResult><Name>Microsoft Office XP Professional</Name><Ver>10</Ver><Val>67E6A626ED2AC78</Val><Hash>rAEwRcPXzodeBk9+h1q96Gx4XQk=</Hash><Pid>54186-OEM-1792961-50236</Pid><PidType>4</PidType></Product><Product GUID="{91190409-6000-11D3-8CFE-0050048383C9}"><LegitResult>101</LegitResult><Name>Microsoft Publisher 2002</Name><Ver>10</Ver><Val>3FEE77AEEBE49B8</Val><Hash>TQS21nK8eb4HHsIHkxQjrOc7cA8=</Hash><Pid>54197-OEM-1692897-82236</Pid><PidType>4</PidType></Product></Products></Office></Software></GenuineResults>
