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Windows 7 suddenly says not genuine

Question
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I have a Gateway NV59C laptop that I bought about a year ago, ordered from the website itself. Everything was fine until last night when it suddenly started saying this Windows 7 build 7600 this copy is not genuine on my computer. Since Windows 7 came on the laptop I'm pretty sure that my copy is genuine, so I was hoping someone here could help me.Diagnostic Report (1.9.0027.0):-----------------------------------------Windows Validation Data-->Validation Code: 50Cached Online Validation Code: N/A, hr = 0xc004f012Windows Product Key: *****-*****-74XYM-BH4JX-XM76FWindows Product Key Hash: KeYfcvXg/a1Q01x73+f8IL/JC4Y=Windows Product ID: 00359-112-0000007-85817Windows Product ID Type: 5Windows License Type: RetailWindows OS version: 6.1.7600.2.00010300.0.0.003ID: {F0132F8B-F2F3-4236-A346-A47D28D9F482}(1)Is Admin: YesTestCab: 0x0LegitcheckControl ActiveX: N/A, hr = 0x80070002Signed By: N/A, hr = 0x80070002Product Name: Windows 7 Home PremiumArchitecture: 0x00000009Build lab: 7600.win7_gdr.110622-1503TTS Error:Validation Diagnostic:Resolution Status: N/AVista WgaER Data-->ThreatID(s): N/A, hr = 0x80070002Version: N/A, hr = 0x80070002Windows XP Notifications Data-->Cached Result: N/A, hr = 0x80070002File Exists: NoVersion: N/A, hr = 0x80070002WgaTray.exe Signed By: N/A, hr = 0x80070002WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->Cached Result: N/A, hr = 0x80070002Version: N/A, hr = 0x80070002OGAExec.exe Signed By: N/A, hr = 0x80070002OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->Office Status: 109 N/AOGA Version: N/A, 0x80070002Signed By: N/A, hr = 0x80070002Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Browser Data-->Proxy settings: N/AUser Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)Default Browser: C:\Users\Mousey\AppData\Local\Google\Chrome\Application\chrome.exeDownload signed ActiveX controls: PromptDownload unsigned ActiveX controls: DisabledRun ActiveX controls and plug-ins: AllowedInitialize and script ActiveX controls not marked as safe: DisabledAllow scripting of Internet Explorer Webbrowser control: DisabledActive scripting: AllowedScript ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->Other data-->Office Details: <GenuineResults><MachineData><UGUID>{F0132F8B-F2F3-4236-A346-A47D28D9F482}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-XM76F</PKey><PID>00359-112-0000007-85817</PID><PIDType>5</PIDType><SID>S-1-5-21-4098105913-2532546747-2769541040</SID><SYSTEM><Manufacturer>Gateway </Manufacturer><Model>NV59C </Model></SYSTEM><BIOS><Manufacturer>Gateway </Manufacturer><Version>V1.09</Version><SMBIOSVersion major="2" minor="6"/><Date>20100608000000.000000+000</Date></BIOS><HWID>95B83607018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>Spsys.log Content: 0x80070002Licensing Data-->Software licensing service version: 6.1.7600.16385Name: Windows(R) 7, HomePremium editionDescription: Windows Operating System - Windows(R) 7, RETAIL channelActivation ID: 2e7d060d-4714-40f2-9896-1e4f15b612adApplication ID: 55c92734-d682-4d71-983e-d6ec3f16059fExtended PID: 00359-00170-112-000000-00-1033-7600.0000-2442011Installation ID: 013870677390431785189181461634618301607160640204454635Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340Partial Product Key: XM76FLicense Status: NotificationNotification Reason: 0xC004F009 (grace time expired).Remaining Windows rearm count: 4Trusted time: 10/7/2011 4:31:42 PMWindows Activation Technologies-->HrOffline: 0x00000000HrOnline: 0x00000000HealthStatus: 0x0000000000000000Event Time Stamp: 8:3:2011 17:49ActiveX: Registered, Version: 7.1.7600.16395Admin Service: Registered, Version: 7.1.7600.16395HealthStatus Bitmask Output:HWID Data-->HWID Hash Current: LgAAAAIAAQABAAEAAAABAAAAAgABAAEA6GH66XcWgsOaMGIi3j/KJiZ9hBFcXQ==OEM Activation 1.0 Data-->N/AOEM Activation 2.0 Data-->BIOS valid for OA 2.0: yesWindows marker version: 0x20001OEMID and OEMTableID Consistent: yesBIOS Information:ACPI Table Name OEMID Value OEMTableID ValueAPIC ACRSYS ACRPRDCTFACP ACRSYS ACRPRDCTHPET ACRSYS ACRPRDCTBOOT ACRSYS ACRPRDCTMCFG ACRSYS ACRPRDCTASF! ACRSYS ACRPRDCTSLIC ACRSYS ACRPRDCTASPT ACRSYS ACRPRDCTSSDT PmRef CpuPmSSDT PmRef CpuPmSSDT PmRef CpuPmFriday, October 7, 2011 8:40 PM
Answers
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"ampersandmouse" wrote in message news:1faf6e4c-8e7e-40fd-9e24-0e16d4c507d3...I have a Gateway NV59C laptop that I bought about a year ago, ordered from the website itself. Everything was fine until last night when it suddenly started saying this Windows 7 build 7600 this copy is not genuine on my computer. Since Windows 7 came on the laptop I'm pretty sure that my copy is genuine, so I was hoping someone here could help me.Diagnostic Report (1.9.0027.0):-----------------------------------------Windows Validation Data-->Validation Code: 50Cached Online Validation Code: N/A, hr = 0xc004f012Windows Product Key: *****-*****-74XYM-BH4JX-XM76FWindows Product Key Hash: KeYfcvXg/a1Q01x73+f8IL/JC4Y=Windows Product ID: 00359-112-0000007-85817Windows Product ID Type: 5Windows License Type: RetailWindows OS version: 6.1.7600.2.00010300.0.0.003Other data-->SYSTEM><Manufacturer>Gateway </Manufacturer><Model>NV59C </Model></SYSTEM><BIOS><Manufacturer>Gateway </Manufacturer><Version>V1.09</Version><SMBIOSVersion major="2" minor="6"/><Date>20100608000000.000000+000</Date></BIOSLicensing Data-->Software licensing service version: 6.1.7600.16385Name: Windows(R) 7, HomePremium editionDescription: Windows Operating System - Windows(R) 7, RETAIL channelPartial Product Key: XM76FLicense Status: NotificationNotification Reason: 0xC004F009 (grace time expired).Remaining Windows rearm count: 4Trusted time: 10/7/2011 4:31:42 PMThe Key in use here is the Default Key for Home Premium, which cannot be activated.For what version and edition of Windows is the computer licensed *according to the COA sticker on the case*If it’s Win 7 Home Premium, then use the Key from that sticker in the link to Change Product Key on the System Properties page. You will need to activate by phone.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Marked as answer by Darin Smith MS Friday, October 7, 2011 9:25 PM
Friday, October 7, 2011 9:00 PMModerator
All replies
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"ampersandmouse" wrote in message news:1faf6e4c-8e7e-40fd-9e24-0e16d4c507d3...I have a Gateway NV59C laptop that I bought about a year ago, ordered from the website itself. Everything was fine until last night when it suddenly started saying this Windows 7 build 7600 this copy is not genuine on my computer. Since Windows 7 came on the laptop I'm pretty sure that my copy is genuine, so I was hoping someone here could help me.Diagnostic Report (1.9.0027.0):-----------------------------------------Windows Validation Data-->Validation Code: 50Cached Online Validation Code: N/A, hr = 0xc004f012Windows Product Key: *****-*****-74XYM-BH4JX-XM76FWindows Product Key Hash: KeYfcvXg/a1Q01x73+f8IL/JC4Y=Windows Product ID: 00359-112-0000007-85817Windows Product ID Type: 5Windows License Type: RetailWindows OS version: 6.1.7600.2.00010300.0.0.003Other data-->SYSTEM><Manufacturer>Gateway </Manufacturer><Model>NV59C </Model></SYSTEM><BIOS><Manufacturer>Gateway </Manufacturer><Version>V1.09</Version><SMBIOSVersion major="2" minor="6"/><Date>20100608000000.000000+000</Date></BIOSLicensing Data-->Software licensing service version: 6.1.7600.16385Name: Windows(R) 7, HomePremium editionDescription: Windows Operating System - Windows(R) 7, RETAIL channelPartial Product Key: XM76FLicense Status: NotificationNotification Reason: 0xC004F009 (grace time expired).Remaining Windows rearm count: 4Trusted time: 10/7/2011 4:31:42 PMThe Key in use here is the Default Key for Home Premium, which cannot be activated.For what version and edition of Windows is the computer licensed *according to the COA sticker on the case*If it’s Win 7 Home Premium, then use the Key from that sticker in the link to Change Product Key on the System Properties page. You will need to activate by phone.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Marked as answer by Darin Smith MS Friday, October 7, 2011 9:25 PM
Friday, October 7, 2011 9:00 PMModerator -
The copy of Windows on this computer did not ship with it a year ago. That would be an OEM SLP copy. This is a retail copy. Apparently it was installed recently without entering a product key, the 30-day grace time has expired, and now you must activate.
License Status: NotificationNotification Reason: 0xC004F009 (grace time expired).Since you have a retail licenseWindows Product ID Type: 5Windows License Type: RetailUse the product key on the COA label on the dvd case from your retail package or from the email from the Microsoft Store (or Digital River) if you purchased online. If you purchased online but do not have the email, log into your Microsoft Store account and retrieve it. Click Start, type "activate" and enter the retail product key when appropriate.The product key on the label affixed to the computer is for the copy of Windows that shipped with your computer and which you replaced with this retail copy.
Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
- Edited by CbarnhorstEditor Friday, October 7, 2011 10:24 PM
Friday, October 7, 2011 10:23 PMAnswerer -
"Cbarnhorst" wrote in message news:5e3374f6-90c9-44e5-89ea-ef8f5214603d...
The copy of Windows on this computer did not ship with it a year ago. That would be an OEM SLP copy. This is a retail copy. Apparently it was installed recently without entering a product key, the 30-day grace time has expired, and now you must activate.
ColinThe Key is the Default Key, so the OP may just have reinstalled using a Retail disk rather than the recovery disk, or the Key may have been changed in a misguided/failed attempt to do an Anytime Upgrade.There is not need to have a go at the OP (yet<g>)
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothFriday, October 7, 2011 11:44 PMModerator