In my custom app, I am using the Phone Call activity for managing phone calls that customer care agents have to make to potential customers. I have customized the Phone Call entity by adding a few more attributes. I want to display some of these
custom fields on the activity associated view.
So, if I open up a "Contact" and go to the "Activities" section, the information that gets displayed only pulls information from the "Activity" entity. Is there a way to pull information from the "Phone Call" entity?
Any help will be appreciated.
Thanks.