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Another wondows 7 Ult. issue but with a timeout counter this time. RRS feed

  • Question

  • I have the same problem than the others in here (Windows 7 Ultimate not genuine) since about a week or so. I am using the 7 version for quite a long time now. But my message is saying that I have reached the tryout time limit. I bought this copy from a retail store and it was a full version. This is the report:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-TMVMJ-BBMRX-3MBMV
    Windows Product Key Hash: 55n8g6xdzhe4AOWhmTzdzQoLfa4=
    Windows Product ID: 00426-292-0000007-85389
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010100.0.0.001
    ID: {FA346A32-8C0F-4C80-A6A8-FDC6C9F31D0D}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7600.win7_gdr.100618-1621
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Professional 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{FA346A32-8C0F-4C80-A6A8-FDC6C9F31D0D}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3MBMV</PKey><PID>00426-292-0000007-85389</PID><PIDType>5</PIDType><SID>S-1-5-21-3006229112-3516629469-4182971749</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>XPS M1530                       </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A12</Version><SMBIOSVersion major="2" minor="4"/><Date>20081119000000.000000+000</Date></BIOS><HWID>4BB93607018400F8</HWID><UserLCID>0C0C</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Est(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>M08    </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0014-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional 2007</Name><Ver>12</Ver><Val>18871805341A77A</Val><Hash>1wWCHqEO7jmpvvA7w38Bb4nMINQ=</Hash><Pid>81605-957-5884003-65496</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Version du service de licences logicielles : 6.1.7600.16385

    Nom : Windows(R) 7, Ultimate edition
    Description : Windows Operating System - Windows(R) 7, RETAIL channel
    ID d’activation : ac96e1a8-6cc4-4310-a4ff-332ce77fb5b8
    ID d’application : 55c92734-d682-4d71-983e-d6ec3f16059f
    PID étendu : 00426-00170-292-000000-00-1033-7600.0000-3472010
    Identificateur d’installation : 011062981454027282079440614881290823578882543174958732
    URL du certificat du processeur : http://go.microsoft.com/fwlink/?LinkID=88338
    URL du certificat de l’ordinateur : http://go.microsoft.com/fwlink/?LinkID=88339
    URL de licence d’utilisation : http://go.microsoft.com/fwlink/?LinkID=88341
    URL du certificat de clé de produit : http://go.microsoft.com/fwlink/?LinkID=88340
    Clé de produit partielle : 3MBMV
    Statut de la licence : notification
    Raison de la notification : 0xC004F009 (la période de grâce a expiré). [the grace period has expired]
    Nombre de réinitialisations de Windows restant : 3
    Heure approuvée : 2011-01-19 14:11:31

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C532
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 1:19:2011 13:09
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: OgAAAAEABwABAAEAAAABAAAAAwABAAEA6GHqvxaWEnkes0aDBgxOapp6Mg8i1L597hFB4cYjWHtGyg==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   DELL    M08   
      FACP   DELL    M08   
      HPET   DELL    M08   
      BOOT   DELL    M08   
      MCFG   DELL    M08   
      SLIC   DELL    M08   
      OSFR   DELL    M08   
      SSDT   PmRef  CpuPm

    How a version of the OS bought from a retailer can have a tryout period?

     


    BAL
    Wednesday, January 19, 2011 7:46 PM

Answers

  • In the report, what means the statement: Number of reinitialization of Windows remaining: 3 (toward the end of the report)? Also, is there any indication in the report that indicates that it is a trial version? Also, since I was able to use my computer for 6 or 9 months, the OS had to be activated? Isn't it?
    BAL


    Windows Vista and Windows 7 have the ability to reset the 30 day Activation Grace Period.  That ability can only be used 3 times per install.

     The line: "Number of reinitialization of Windows remaining: 3" means you have never reset the 30 day Activation Grace Period in this current Windows install.

     

    As to the issue, I just want to reiterate what Noel as told you.

      The issue is that the Product key (*****-*****-TMVMJ-BBMRX-3MBMV) that is currently being used by that copy of Windows 7 is the Default Keyless Install key for Windows 7 Ultimate. The keyless Install key acts as a Trial key and is automatically used by Windows when no Valid Product Key has been entered.

      To resolve the issue, you need to change the Product Key to the key listed on the card that came with your copy of Windows 7.  You can do this by clicking the Start button, right-click Computer and select Properties. In the Windows that comes up, click the Change Product Key button and follow the directions.  Note: if you get any error during Online Activation, it means you need to do an Activation By Phone, instead.

     


    Darin MS
    • Marked as answer by Darin Smith MS Thursday, January 20, 2011 12:28 AM
    Thursday, January 20, 2011 12:24 AM

All replies

  • "BAL007" wrote in message news:1fe2acf7-df17-410a-9700-31053f176b3e...

    I have the same problem than the others in here (Windows 7 Ultimate not genuine) since about a week or so. I am using the 7 version for quite a long time now. But my message is saying that I have reached the tryout time limit. I bought this copy from a retail store and it was a full version. This is the report:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-TMVMJ-BBMRX-3MBMV
    Windows Product Key Hash: 55n8g6xdzhe4AOWhmTzdzQoLfa4=
    Windows Product ID: 00426-292-0000007-85389
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010100.0.0.001

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Professional 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Other data-->
    SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>XPS M1530                       </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A12</Version><SMBIOSVersion major="2" minor="4"/><Date>20081119000000.000000+000</Date></BIOS><

    Licensing Data-->
    Version du service de licences logicielles : 6.1.7600.16385

    Nom : Windows(R) 7, Ultimate edition
    Description : Windows Operating System - Windows(R) 7, RETAIL channel
    ID d’activation : ac96e1a8-6cc4-4310-a4ff-332ce77fb5b8
    ID d’application : 55c92734-d682-4d71-983e-d6ec3f16059f
    PID étendu : 00426-00170-292-000000-00-1033-7600.0000-3472010
    Identificateur d’installation : 011062981454027282079440614881290823578882543174958732
    URL du certificat du processeur : http://go.microsoft.com/fwlink/?LinkID=88338
    URL du certificat de l’ordinateur : http://go.microsoft.com/fwlink/?LinkID=88339
    URL de licence d’utilisation : http://go.microsoft.com/fwlink/?LinkID=88341
    URL du certificat de clé de produit : http://go.microsoft.com/fwlink/?LinkID=88340
    Clé de produit partielle : 3MBMV
    Statut de la licence : notification
    Raison de la notification : 0xC004F009 (la période de grâce a expiré). [the grace period has expired]
    Nombre de réinitialisations de Windows restant : 3
    Heure approuvée : 2011-01-19 14:11:31

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C532
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 1:19:2011 13:09
    How a version of the OS bought from a retailer can have a tryout period?

     


    BAL

    The Key installed in this computer is a Default (Keyless install) Key - which cannot be activated.
     
    The machine itself is over two years old - and cannot possibly have had Windows 7 on it when shipped by Dell.
    Your retailer has been pulling a fast one, by installing a 'trial' of Windows 7 when he knows that it will expire in 30 days. - which presumably is the warranty period on his second-hand machines.
     
    For what version and edition of windows  is the machine licensed, according to the COA sticker on the case?
     
    You should take the machine back to your vendor and demand a refund  - or what you paid for, which is a working and legal PC.
    From the Time Zone  (and the fact that the OS is French) - it looks as if you're in Canada?
    Try threatening the vendor with a visit from the police (The FBI have jurisdiction it the US), and any of the consumer-protection departments.associations you can think of - see if that gets a little  reaction <g>
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Wednesday, January 19, 2011 8:13 PM
    Moderator
  • Thank you for your input but this is not the issue. I bought my laptop a couple of year ago with Windows XP or Windows Vista pre-installed on it. I have installed Windows 7 myself last spring or summer. So, I have used my computer with Windows 7 way before a 30 days trial period. DELL is a huge company and they wouldn't risk their reputation with such an obvious scheme. I don't remember which retailer I bought it from. If it was such a fraud, I don't know why it would take so much time for the problem to appear. I installed a full version of Windows 7 (not an upgrade) because I wanted to use the 64 bit capability of my processor. I can not go back unfortunately.

    The big question is that WHY SO MANY people have the "not genuine" problem? Also, according to the message, I have 3 days left to use my computer with Windows 7, What will happen after that time?


    BAL
    Wednesday, January 19, 2011 8:31 PM
  • "BAL007" wrote in message news:ec0547fc-a694-44c6-b9f3-78ae49f989a9...

    Thank you for your input but this is not the issue. I bought my laptop a couple of year ago with Windows XP or Windows Vista pre-installed on it. I have installed Windows 7 myself last spring or summer. So, I have used my computer with Windows 7 way before a 30 days trial period. DELL is a huge company and they wouldn't risk their reputation with such an obvious scheme. I don't remember which retailer I bought it from. If it was such a fraud, I don't know why it would take so much time for the problem to appear. I installed a full version of Windows 7 (not an upgrade) because I wanted to use the 64 bit capability of my processor. I can not go back unfortunately.

    The big question is that WHY SO MANY people have the "not genuine" problem? Also, according to the message, I have 3 days left to use my computer with Windows 7, What will happen after that time?


    BAL

    Hmmm. something may have trashed the registry area where the key is held - re-input your own Product Key at the Change Product Key link in System Properties, and re-activate.
     
    The grace period has already expired - so you can see the consequences already <g> (pretty much  just a black background, limited Updates, the 'nag', and an inability to use validation-dependent applications such as MSE).
     
    If the activation fails, make a note of the EXACT error message received and at what point, and post back with a new MGADiag report.
     
    ( I assume that the Key in your Win 7 package is different to what has been posted? - do NOT post the Key, except via the MGADiag report)
     
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Wednesday, January 19, 2011 8:56 PM
    Moderator
  • I did not post my key value other than what the report has issued. I also checked (on MS website) to know what are the conditions to try Windows 7. Only Windows 7 Professional can be tried; I have Windows 7 Ultimate.  Few months back I bought System Mechanic to optimize the performance of my system. This software does, amongst other things, a cleanup of the registry. Maybe it is the culprit but I can’t be sure. As for reentering my key, I don’t have it because it seems, like you said, it is a keyless installation (it is not on the CD or on its box).  If I reinstall the complete Windows 7 again, I will loose some data (a backup is never perfect).


    BAL
    Wednesday, January 19, 2011 9:29 PM
  • "BAL007" wrote in message news:6d655d64-08d8-4f9b-a4b1-4b7e464f199a...

    I did not post my key value other than what the report has issued. I also checked (on MS website) to know what are the conditions to try Windows 7. Only Windows 7 Professional can be tried; I have Windows 7 Ultimate.  Few months back I bought System Mechanic to optimize the performance of my system. This software does, amongst other things, a cleanup of the registry. Maybe it is the culprit but I can’t be sure. As for reentering my key, I don’t have it because it seems, like you said, it is a keyless installation (it is not on the CD or on its box).  If I reinstall the complete Windows 7 again, I will loose some data (a backup is never perfect).


    BAL

    PLEASE stick to the point.
    ALL editions of Windows 7 can be installed using the Default Key for that version - which effectively gives the user a 30-day trial of windows before they have toe input a real key, and activate it.
     
    System Mechanic is almost certainly the source of your problem - it has a very nasty habit of deleting things it has no business touching, and makes regular appearances in these forums..
     
    The proper Key should be on an orange/yellow sticker attached to the inside of the fancy case. If it's not there, then either someone removed it, or you have a pirate copy of Windows.
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Wednesday, January 19, 2011 9:47 PM
    Moderator
  • In the report, what means the statement: Number of reinitialization of Windows remaining: 3 (toward the end of the report)? Also, is there any indication in the report that indicates that it is a trial version? Also, since I was able to use my computer for 6 or 9 months, the OS had to be activated? Isn't it?
    BAL
    Wednesday, January 19, 2011 10:54 PM
  • In the report, what means the statement: Number of reinitialization of Windows remaining: 3 (toward the end of the report)? Also, is there any indication in the report that indicates that it is a trial version? Also, since I was able to use my computer for 6 or 9 months, the OS had to be activated? Isn't it?
    BAL


    Windows Vista and Windows 7 have the ability to reset the 30 day Activation Grace Period.  That ability can only be used 3 times per install.

     The line: "Number of reinitialization of Windows remaining: 3" means you have never reset the 30 day Activation Grace Period in this current Windows install.

     

    As to the issue, I just want to reiterate what Noel as told you.

      The issue is that the Product key (*****-*****-TMVMJ-BBMRX-3MBMV) that is currently being used by that copy of Windows 7 is the Default Keyless Install key for Windows 7 Ultimate. The keyless Install key acts as a Trial key and is automatically used by Windows when no Valid Product Key has been entered.

      To resolve the issue, you need to change the Product Key to the key listed on the card that came with your copy of Windows 7.  You can do this by clicking the Start button, right-click Computer and select Properties. In the Windows that comes up, click the Change Product Key button and follow the directions.  Note: if you get any error during Online Activation, it means you need to do an Activation By Phone, instead.

     


    Darin MS
    • Marked as answer by Darin Smith MS Thursday, January 20, 2011 12:28 AM
    Thursday, January 20, 2011 12:24 AM