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Validation problems? RRS feed

  • Question

  • I am not sure if this is the right place to ask this question, but maybe someone can help me.

     

    I cannot use my Microsoft Home office and Student 2007 programs due to no "product key" When i try to validate online....it tells me that that I am not genuine. I purchased this laptop about two months ago and have finally started to try and use programs. The Vista system was already installed when I got this. Please any advice would be helpful.....I have had nothing but problems with this system since I got it and really want my old stuff back.......Sad I knew how to use my old stuff.

     

    HELP!!!

     

    Thanks!

    Friday, April 13, 2007 2:39 AM

Answers

  • Katie,

     

    Did MS home Office and Student 2007 programs come with the laptop at the time of purchase? Also did you receive all of the orginal laptop software from the store at the time of purchase? The manufacture should provide the software if it came pre-installed on the laptop. Please work with the store so they can work with the vendor. Please repost here should you have any further questions.

     

     

     

    Thank you,
    Stephen Holm
    OGA Forum Manager,
    Stephen MS
    Friday, April 13, 2007 10:34 PM