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Re: Cannot Activate Windows XP Home edition Service Pack 2 RRS feed

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     Brandon99 wrote:
     

    Here's a little story, I had my PC installed with WinXP Home, but it got really slow because of many programs installed and stuff, so I decided to start a new again, I put in a CD mom had bought for WinXP, but when I go to activate Windows it says the code is incorrect, I have done it lots and lots of times, but it keeps saying the code is incorrect.

     

    I tried the code that came with my laptop and the one that came with the CD, both don't work. I basically think it's because the CD was used to install an XP, BUT that WinXP installation was removed. So I have a not working CD now, I need help, I want to activate Windows so I can use Windows Media Player and other programs.

     

    I would appreciate the help.

    Diagnostic Report (1.7.0062.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Not Activated
    Validation Code: 1
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-GD6GR-K6DP3-4C8MT
    Windows Product Key Hash: s2kt66ZJWfV4nS1wFD5F9bxTSDw=
    Windows Product ID: 55277-OEM-2111907-00102
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 5.1.2600.2.00010300.1.0.hom
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {FEEFC503-2C9A-49B4-9E46-C7453C8D7CCC}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.59.1
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-171-1_025D1FF3-179-2_025D1FF3-199-3
    Resolution Status: N/A

    Vista BRT Data-->
    Grace Flag: N/A
    Commit: N/A
    Reboot Flag: N/A
    ThreatID(s): N/A
    Wgaer.exe Version: N/A, hr = 0x80070002
    Wgaer.exe Signed By: N/A, hr = 0x80070002

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Registered, 1.6.21.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-470-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control:
    Active scripting:
    Script ActiveX controls marked as safe for scripting:

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{FEEFC503-2C9A-49B4-9E46-C7453C8D7CCC}</UGUID><Version>1.7.0062.0</Version><OS>5.1.2600.2.00010300.1.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-4C8MT</PKey><PID>55277-OEM-2111907-00102</PID><PIDType>2</PIDType><SID>S-1-5-21-1060284298-1708537768-1957994488</SID><SYSTEM><Manufacturer>Gateway</Manufacturer><Model>TABOR_II</Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>4W4SB0X0.15A.0015.P10</Version><SMBIOSVersion major="2" minor="1"/><Date>19990928******.******+***</Date><SLPBIOS>Dell System,Dell Computer,Dell System,Dell System</SLPBIOS></BIOS><HWID>35763887F1850059</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData>   <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 

     

    Monday, November 12, 2007 12:23 AM

Answers

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    Hello Sutton,

     

    I think your solution is telephone activation.  Please contact a Microsoft customer service representative to activate Windows by phone, follow these steps:

     

    1. Click “Start”, point to” All Programs”, point to “Accessories”, point to” System Tools”, and then click “Activate Windows”.

    Or, click the Windows Activation icon in the notification area.


    2. Click Yes, I want to telephone a customer service representative to active Windows now.


    3. Click “Read the Windows Product Activation Privacy Statement”, click “Back”, and then click “Next”

    .
    4. Follow the steps in the Activate Windows by phone dialog box and then click “Next”.

    Note:  The number appears now and differs based on the location that you select.


    5. Once activation is completed and you receive the following message, click “OK”.
    You have successfully activated your copy of Windows.

     

    More information on how to activate Windows XP at http://support.microsoft.com/kb/307890

    Also you may reference the following site for various telephone activation centers:  http://support.microsoft.com/kb/326851

    If you are done with the activation, kindly proceed in validating the copy of your software by going to http://www.microsoft.com/genuine .  Click “Validate Windows” button.

    Please post again if you need further assistance. Thank you.

     

     

    Thank you

     

    Stephen Holm, MS

    WGA Forum Manager

     

    Monday, November 12, 2007 6:53 PM