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Incorrect Product Key

Question
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After a lightning strike, I needed to buy a new notebook. My original Office Small Business 2007 pack ,which was fully paid for, did not come with discs, so I downloaded a 2007 Trial. The trial will not accept my Product id from my original box - Microsoft Office SB 2007 w/OfcPro 2007 Trial (MLK) 9QA-00444 S/N 00132-415-0330419 Product Key - removed
MGADiag
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-R38TQ-RV8M9-WWTCY
Windows Product Key Hash: imKjAvpNIp2sNTp3Q64egK5kR0E=
Windows Product ID: 00346-OEM-8992752-50258
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010300.0.0.002
ID: {A499A844-7049-4BFB-81A0-66A1C5ADD1C1}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Basic
Architecture: 0x00000009
Build lab: 7600.win7_gdr.100226-1909
TTS Error:
Validation Diagnostic:
Resolution Status: N/AVista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 102
Microsoft Office Professional 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_77F760FE-153-80070002_7E90FEE8-175-80070002_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{A499A844-7049-4BFB-81A0-66A1C5ADD1C1}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.002</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-WWTCY</PKey><PID>00346-OEM-8992752-50258</PID><PIDType>2</PIDType><SID>S-1-5-21-761932935-3807445321-412573893</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 1440 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A07</Version><SMBIOSVersion major="2" minor="4"/><Date>20091221000000.000000+000</Date></BIOS><HWID>A8BB3607018400F8</HWID><UserLCID>4409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Malay Peninsula Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>WN09 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-0014-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7600.16385Name: Windows(R) 7, HomeBasic edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: bde0d4a5-2f2a-4bff-9d75-4a497d2d0019
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00346-00178-927-550258-02-1033-7600.0000-0982010
Installation ID: 021625000766969115284220741115707536774475090960834570
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: WWTCY
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 21/4/2010 10:30:48 AMWindows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: MAAAAAEAAgABAAIAAAABAAAAAgABAAEAJJSKEuCfen/osM4ZQuDKWFY7IPW0o0bKOEM Activation 1.0 Data-->
N/AOEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC DELL WN09
FACP DELL WN09
HPET DELL WN09
MCFG DELL WN09
SLIC DELL WN09
OSFR DELL WN09
SSDT PmRef CpuPmThanks very much
- Edited by tandy57 Wednesday, April 21, 2010 2:58 AM
Wednesday, April 21, 2010 2:33 AM
Answers
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Hello Tandy57,
First, please edit your post to remove the product key---there's no need to post it, and posting it on a public forum exposes it to theft.
The product you had, Microsoft Office SB 2007 w/OfcPro 2007 Trial (MLK), is an OEM (Original Equipment Manufacturer) licensed product. The Software Licensing Terms for OEM products state that the product is valid only on the computer onto which it is first installed, and the product is not permitted to be moved to any other computer. OEM software licenses live and die with the computer, so when the computer died, so did its license for Office Small Business 2007.
The fact that your MediaLess Licensing Kit Product Key does not work with the downloadable trials is also a consequence of your original product being an OEM license. The downloadable trials are all retail licensed products, and retail licensed products do not accept OEM product keys, and vice versa.
Hypothetically, if your computer was simply damaged and, say, needed a new hard disk drive, and you needed to download the OEM installation files for your OEM licensed Office Small Business 2007, you would go to this website: http://trial.trymicrosoftoffice.com/msft-orpc/default.aspx?culture=en-US Again hypothetically, if the site were to ask you "Did you buy your Office medialess license within 90 days of buying your PC?", you would want to respond "Yes" to that question.
Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97- Marked as answer by Darin Smith MS Wednesday, April 21, 2010 11:25 PM
Wednesday, April 21, 2010 2:52 AM
All replies
-
Hello Tandy57,
First, please edit your post to remove the product key---there's no need to post it, and posting it on a public forum exposes it to theft.
The product you had, Microsoft Office SB 2007 w/OfcPro 2007 Trial (MLK), is an OEM (Original Equipment Manufacturer) licensed product. The Software Licensing Terms for OEM products state that the product is valid only on the computer onto which it is first installed, and the product is not permitted to be moved to any other computer. OEM software licenses live and die with the computer, so when the computer died, so did its license for Office Small Business 2007.
The fact that your MediaLess Licensing Kit Product Key does not work with the downloadable trials is also a consequence of your original product being an OEM license. The downloadable trials are all retail licensed products, and retail licensed products do not accept OEM product keys, and vice versa.
Hypothetically, if your computer was simply damaged and, say, needed a new hard disk drive, and you needed to download the OEM installation files for your OEM licensed Office Small Business 2007, you would go to this website: http://trial.trymicrosoftoffice.com/msft-orpc/default.aspx?culture=en-US Again hypothetically, if the site were to ask you "Did you buy your Office medialess license within 90 days of buying your PC?", you would want to respond "Yes" to that question.
Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97- Marked as answer by Darin Smith MS Wednesday, April 21, 2010 11:25 PM
Wednesday, April 21, 2010 2:52 AM -
Thankyou very much for the education, and thankyou very much. I have resolved my problem.Wednesday, April 21, 2010 7:45 AM