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    I have just installed a copy of XP professional using a new unopened OEM package. However when attempting to get the latest updates from the Microsoft website I am informed that: "The product key used to activate Windows on your PC is not authorized for sale or use in the country or geographic area in which you are currently located". However there is nothing on the packaging or CD to indicate that it is intended for a specific region.

    What do I do now?

    The product key on the COA that I used during the install does not match the product key as quoted by the MGA Tool?  If I try entering this key using the Windows Product Key Update Tool, it tells me that it is not a valid product key for this system. ???

     

    MGA Tool Report

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Geographically blocked PID
    Validation Code: 13
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-2487J-KWKMF-RPWBY
    Windows Product Key Hash: A6tqZpYlrSkfmUWcaNDswSdRpOo=
    Windows Product ID: 55274-640-8834005-23018
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: {280E1258-AE3D-47D2-B826-8737E58A2E22}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-543-80070002_025D1FF3-230-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: D:\Program Files\Opera\Opera.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{280E1258-AE3D-47D2-B826-8737E58A2E22}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-RPWBY</PKey><PID>55274-640-8834005-23018</PID><PIDType>1</PIDType><SID>S-1-5-21-854245398-1425521274-839522115</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>P5Q</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1306 </Version><SMBIOSVersion major="2" minor="5"/><Date>20080820000000.000000+000</Date></BIOS><HWID>22ED388F01841D7A</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData> <Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

    Licensing Data-->
    N/A

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 13790:ASUSTeK Computer Inc|14E31:GENUINE C&C INC
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A



    Monday, April 18, 2011 9:12 AM

Answers

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    "SIDesign" wrote in message news:200b346a-305c-47f f-a427-af701585c961...

    I have just installed a copy of XP professional using a new unopened OEM package. However when attempting to get the latest updates from the Microsoft website I am informed that: "The product key used to activate Windows on your PC is not authorized for sale or use in the country or geographic area in which you are currently located". However there is nothing on the packaging or CD to indicate that it is intended for a specific region.

    What do I do now?

    The product key on the COA that I used during the install does not match the product key as quoted by the MGA Tool?  If I try entering this key using the Windows Product Key Update Tool, it tells me that it is not a valid product key for this system. ???

     

    MGA Tool Report

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Geographically blocked PID
    Validation Code: 13
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-2487J-KWKMF-RPWBY
    Windows Product Key Hash: A6tqZpYlrSkfmUWcaNDswSdRpOo=
    Windows Product ID: 55274-640-8834005-23018
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.2.0.pro




    Your Key is for a Volume License - not an OEM one.
    The Volume License has been restricted, probably at the request of the license-holder after leaks to third-parties.
     
    You need to claim a refund from the vendor.
    please read the following - which was written for Win 7, but most of it also applies to XP.
     
    You need to claim an immediate refund from the vendor - do NOT accept the offer of a new key.(all they are trying to do is to get past the 45-day claims window. or avoid you sending the evidence of their crimes to the authorities)
     
    Please read the following stickies.... .....
     
    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/a2444f34-0aff-4f29-a8ac-67e28b0c0285
     
    and
     
    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/06698c46-8668-4ccd-a544-a88969265a6b
     
    The pirates have got VERY good at this over the past few years, as the price of equipment for manufacturing the packages drops, and as factories open in less well-policed countries.
     
    see also this post....
     
    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/46a58748-5a64-41ff-b7f4-f6d3b47beca9
     
     
    Also - have a look at this video....
     
     
    http://www.youtube.com/watch?v=hzqNNiOM0cs
     

    --

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Wednesday, April 20, 2011 12:01 AM
    Monday, April 18, 2011 10:24 AM
    Moderator

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  • Question
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    "SIDesign" wrote in message news:200b346a-305c-47f f-a427-af701585c961...

    I have just installed a copy of XP professional using a new unopened OEM package. However when attempting to get the latest updates from the Microsoft website I am informed that: "The product key used to activate Windows on your PC is not authorized for sale or use in the country or geographic area in which you are currently located". However there is nothing on the packaging or CD to indicate that it is intended for a specific region.

    What do I do now?

    The product key on the COA that I used during the install does not match the product key as quoted by the MGA Tool?  If I try entering this key using the Windows Product Key Update Tool, it tells me that it is not a valid product key for this system. ???

     

    MGA Tool Report

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Geographically blocked PID
    Validation Code: 13
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-2487J-KWKMF-RPWBY
    Windows Product Key Hash: A6tqZpYlrSkfmUWcaNDswSdRpOo=
    Windows Product ID: 55274-640-8834005-23018
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.2.0.pro




    Your Key is for a Volume License - not an OEM one.
    The Volume License has been restricted, probably at the request of the license-holder after leaks to third-parties.
     
    You need to claim a refund from the vendor.
    please read the following - which was written for Win 7, but most of it also applies to XP.
     
    You need to claim an immediate refund from the vendor - do NOT accept the offer of a new key.(all they are trying to do is to get past the 45-day claims window. or avoid you sending the evidence of their crimes to the authorities)
     
    Please read the following stickies.... .....
     
    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/a2444f34-0aff-4f29-a8ac-67e28b0c0285
     
    and
     
    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/06698c46-8668-4ccd-a544-a88969265a6b
     
    The pirates have got VERY good at this over the past few years, as the price of equipment for manufacturing the packages drops, and as factories open in less well-policed countries.
     
    see also this post....
     
    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/46a58748-5a64-41ff-b7f4-f6d3b47beca9
     
     
    Also - have a look at this video....
     
     
    http://www.youtube.com/watch?v=hzqNNiOM0cs
     

    --

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Wednesday, April 20, 2011 12:01 AM
    Monday, April 18, 2011 10:24 AM
    Moderator
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    Neil, Thanks for the info. However just to be clear I purchased this package some time ago (circa 2008) from a well known UK electronics supplier, and it has been in my possession, unused since then. Therefore I believe it to be genuine. The COA states OEM Software, and has the hologram strip. The Install CD part number is X10-59871. I have other genuine XP OEM packages and this one appears identical to them.

     

    Monday, April 18, 2011 11:42 AM
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    "SIDesign" wrote in message news:604452a6-ca37-496b-b533-dd81dae6ff74...

    Neil, Thanks for the info. However just to be clear I purchased this package some time ago (circa 2008) from a well known UK electronics supplier, and it has been in my possession, unused since then. Therefore I believe it to be genuine. The COA states OEM Software, and has the hologram strip. The Install CD part number is X10-59871. I have other genuine XP OEM packages and this one appears identical to them.

     


    Doesn't make any difference - if the Key on your sticker agrees with the one in the report, then it's a counterfeit, no matter where you got it from.
    Volume Licenses are NOT sold individually - ever, and are not found on stickers 
    --

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, April 18, 2011 12:04 PM
    Moderator
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    Well actually the product key in the MGA report does not match the COA sticker. This I do not understand as I used the key on the COA during the install process. I do not recognise the product key that is listed in the report.
    Monday, April 18, 2011 12:24 PM
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    Hello SIDesign,

    Sorry, you have inadvertently acquired a counterfeit product.

    1.  The product key actually installed by the disc you have is not the one that you entered during setup, instead a regionally blocked product key is programmatically entered by a non-Microsoft script added to the disc bits.  This happens only with counterfeit product.

    2.  The "OEM" disc installed a volume licensing copy of XP Pro.  This happens only with counterfeit product.

    3.  The product key updater utility does not recognize the key from the CoA as a valid Windows XP Pro product key.  This happpens only with counterfeit product.

    4.  Look very closely at the disc itself, specifically at the hologram.  Use a very sharp or pointy item (straight pin, razor blade, etc) to "feel" for the edge of the hologram.  Genuine discs have the hologram embedded within the plastic of the disc so you cannot feel the edge of the hologram.  If you can feel the edge of the hologram, that means it is a holographic label affixed to the top surface of the disc.  This happens only with counterfeit product.

    5.  Navigate to the root of the installation disc and go to the \i386 folder, then look for the septupp.ini file.  This is a small text file with two sections.  The second section's last line is "Pid=value".  If this were a true OEM installation disc, the last three characters of the value would be "OEM."  Yours is not (it's probably "270" or "640" thru "649"), and that happens only with counterfeit product.

    6.  Look very closely at the CoA label.  The security strip should be interwoven between the layers of the paper of the CoA label.  Yours is probably a strip that is not interwoven but simply affixed to the back surface of the CoA.  This happens only with counerfeit product.

     

    See www.howtotell.com for close-up pix of other ways to spot counterfeit product.  If your other Windows XP discs and materials are genuine, it should be easy to spot the bad when right next to the good.



    Monday, April 18, 2011 1:00 PM
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    Thanks Dan for your explanation. You are correct, the CD has a pid value ending in 270 and the hologram has a discernible edge. I am surprised that this was sold by a major UK retailer. I will attempt to take this up with them, but due to the time elapsed since purchase, I am not holding out much hope in obtaining a refund.
    Monday, April 18, 2011 1:44 PM