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no sound from my speakers RRS feed

  • Question

  • I have no sound and cannot reinstall any drivers from microsoft as i am getting error messages plus this only happened with that stupid pop up which says buy genuine microsoft software any ideas?
    Thursday, July 6, 2006 9:35 PM

Answers

  • Joni,

    To help me understand the issue further can you please follow the steps below?

    1. Download and run the WGA Diagnostic Tool  http://go.microsoft.com/fwlink/?linkid=52012

    2. After running the WGA Diagnostic Tool, click on the "Windows" tab and then click on "Copy to Clipboard". Paste the results into your forum response.

    In addition, you can also go the the sound card manufacturer's website and download the drivers from there.

    Thanks,

    Friday, July 7, 2006 1:44 PM