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Plenty of SVCHOST services with One Care - High CPU usage RRS feed

  • Question

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    Ever since the perpetual beta switched to the new version I have more than 8 svchost.exe services going on, CPU usage is high (more than 90%) and it sounds like it's going to blow, I have to turn OneCare off to work decently with any other applications such as Office; How do I go about turning off some of these svchost services without affecting OneCare ?
    Wednesday, September 26, 2007 7:34 PM

Answers

All replies

  • Stopping services should not be necessary. If you have no conflicting applications installed such as other antivirus, antispyware or firewall installed I suggest uninstalling One Care, using the cleanup tool http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=828910&SiteID=2

    then reinstalling One Care. If the problem persists, please contact support - http://help.live.com/help.aspx?project=onecarev2&mkt=en-US To start a support case use the "Get more help" link at the lower right corner of the page.

    Thursday, September 27, 2007 2:35 PM
    Moderator
  • The links for support that Jim posted are for the 2.0 beta. If you are using 1.6 in the perpetual beta, you should be discussing this in the private beta newsgroup and posting a bug on Connect. Support for v1.6 is via the information here - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=1183038&SiteID=2

     

    -steve

    Friday, September 28, 2007 1:10 AM
    Moderator
  • Further, svchost processes are actually Windows core processes that host things like the network stack, DNS, and other Windows services. They are not part of OneCare.

    -steve

     

    Friday, September 28, 2007 1:11 AM
    Moderator
  •  

    Thank you all. I am in the 2.0 beta. I did send a request for support and it's being addressed.

    Regarding the svchost services, when I take OneCare down, these servcies come down with it immediately and the CPU usage comes down; I understand they are not directly linked to OC but they are somehow related and according to the support rep that is helping me, OC apparently corrupted them. (They had me uninstall OC, re-install it and try again. Problem still persists so I sent them a zip with the status and they will see what the problem is).

    Friday, September 28, 2007 1:37 AM
  • Ah, thanks for clarifying.

     

    It would seem to me that there may be some runaway processes then. Something is causing the svchost processes to not shut down after use - apparently because of a conflict with OneCare.

     

    Please do file a bug on Connect with your support logs - if the problem is due to OneCare, we really want to have the developers investigate.

     

    To file a bug on Connect: https://connect.microsoft.com/site/sitehome.aspx?SiteID=168

    See the Bug Submission Guide - http://connect.microsoft.com/content/content.aspx?ContentID=3480&SiteID=168 - for details on how to create and submit the Support Log zip file with your bug.

     

    -steve

    Friday, September 28, 2007 1:46 AM
    Moderator
  • Thank you so much for the cleanup tool.  This is the first time my laptop has been silent in weeks of use.  Each time I turn it on, it shoots right on up to 100% CPU usage and it stays there until I turn it off.  This has been happening for weeks.  So I really appreciate your soluction.  The tool has not even completed running and it is already down to 4-10%.  Silence REALLY is golden.

     

     

    Wednesday, January 23, 2008 2:38 AM