XP Pro Activation durring installation RRS feed

  • Question

  • When installing Windows XP Pro using the XP Pro Oem software Key on the computer.

    No matter which cd I used (copied or original) SP1 or SP2....
    When installing it skips the blue screens where it asks to set up users, network, etc.  and goes straight to trying to log in (Administrator) then I get the You have to activate before you can log in.

    When I try to humor it and activate by phone there is no installation id...I tried to click change product key..it accepted it (just like during the installation process) but still no installation id.

    Any ideas?  I know it is a valid code and the cd's have worked before on other loads.  Only other time I have seen this with the newer batch of codes (oem) The disk that came with that code had to be used, however I do not have that luxury in this case.

    Any suggestions would help.
    Monday, July 7, 2008 3:57 PM


All replies

  • Nate,


    Do me a favor. Please run the MGA Diagnostic tool located here:  http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=2170194&SiteID=25 This will allow us to analyze what may be causing your problems.



    Take care,



    Stephen Holm, MS
    WGA and OGA forum Manager


    Monday, July 7, 2008 4:46 PM
  • This is what I get with that:

    Diagnostic Report (1.7.0095.0):
    WGA Data-->
    Validation Status: Not Activated
    Validation Code: 1
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-KGDGC-M6QMP-DJHGQ
    Windows Product Key Hash: keDRY6tH0DJKbEQPIkS8cO1nQgk=
    Windows Product ID: 76487-OEM-2227843-27605
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    CSVLK Server: N/A
    ID: {FD4A27EF-7239-4861-83F8-7B43B91C9032}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-171-1_025D1FF3-179-2_025D1FF3-199-3
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-543-80070002_025D1FF3-171-1_025D1FF3-179-2_025D1FF3-199-3

    Browser Data-->
    Proxy settings:
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{FD4A27EF-7239-4861-83F8-7B43B91C9032}</UGUID><Version>1.7.0095.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-DJHGQ</PKey><PID>76487-OEM-2227843-27605</PID><PIDType>3</PIDType><SID>S-1-5-21-1275210071-2052111302-725345543</SID><SYSTEM><Manufacturer>BUYMPC                         </Manufacturer><Model>D845GRG_</Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>RG84510A.86A.0028.P15.0302260937</Version><SMBIOSVersion major="2" minor="3"/><Date>20030226000000.000000+000</Date></BIOS><HWID>8702300701842052</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData>      <Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Monday, July 7, 2008 5:20 PM
  • Nate,



    Thank you for visiting the Microsoft Windows Genuine Advantage (WGA) forum.  Your issue is related to Product Activation.  The purpose of this forum is the support of the WGA program and your question falls out of the scope for our support. In an attempt to assist I would like to provide some information which may help. I do suggest trying to activate using the “Activate by Phone” method from the activation Wizard. Telephone numbers for Activation Centers vary by product license and country/region. Use the number provided on your Activation Wizard screen to call the Microsoft Activation Center.  Please follow the below guidance for telephone activation for activating Windows. 



    To contact a Microsoft customer service representative to activate Windows by phone, follow these steps:


    Click Start, point to All Programs, point to Accessories, point to System Tools, and then click Activate Windows.

    Or, click the Windows Activation icon in the notification area.


    Click Yes, I want to telephone a customer service representative to active Windows now.


    Click Read the Windows Product Activation Privacy Statement, click Back, and then click Next.


    Follow the steps in the Activate Windows by phone dialog box, and then click Next.

    Note The number appears now and differs based on the location that you select.


    When activation is completed and you receive the following message, click OK.

    You have successfully activated your copy of Windows.

    More information on how to activate Windows XP at http://support.microsoft.com/kb/307890

    Also you may reference the following site for various telephone activation centers:  http://support.microsoft.com/kb/326851

    After you finish the above steps please restart the computer and try to validate Windows again: http://www.microsoft.com/genuine. Please locate the “Validate Windows” button in the upper right hand corner. Double click on the button and follow the guidance. Were you able to pass Windows Validation successfully? Please post again if you need further assistance. Thank you.




    Take care,


    Stephen Holm, MS

    Monday, July 7, 2008 6:30 PM
  • As I stated in my original post, I cannot activate by phone...there is no installation id.
    Monday, July 7, 2008 6:40 PM
  • Nate,


    Activation questions do fall out of the scope of the WGA Forum. Please post this question to http://www.microsoft.com/windowsxp/expertzone/newsgroups/reader.mspx?query=activation&dg=microsoft.public.windowsupdate&cat=en-us-ms-winxp&lang=en&cr=US&pt=&catlist=B0DE109D-10E1-4C3C-BCC9-8EB7A22FC6A0&dglist=&ptlist=&exp=&sloc=en-us .  Also you may use the search feature on this newsgroup for an answer already posted. 



    Also please visit Windows XP Solution Center @ http://support.microsoft.com/ph/1173#tab6 .  Once here please locate Need More Help located on the right side of the page. Please follow this link for more assistance.


    Take Care Nate,


    Stephen Holm




    Monday, July 7, 2008 7:16 PM