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CRM 2013 install - service account "bad username or password" RRS feed

  • Question

  • I am performing a clean install of CRM 2013. I am consistently getting the message "bad username or password" when specifying service accounts. for Application, Deployment and Async. I am using pre-existing service accounts used for another CRM server. I changed the passwords on these accounts after the first error to match my password documentation, so i know the passwords are correct. I am entering the service account in the domain\username format.

    What am I missing?

    Friday, November 7, 2014 5:11 PM

Answers

  • Sorry for the late reply. I was able to complete the installation by using the accountname@domain format instead of the domain\accountname format.

    Tim

    • Marked as answer by MidMOTech Monday, November 10, 2014 1:27 PM
    Monday, November 10, 2014 1:26 PM

All replies

  • The new passwords may not have replicated.  Try using GPUPDATE to push the changes or restart the CRM server as a last resort.

    Jason Peterson

    Friday, November 7, 2014 9:10 PM
  • or, log off and login again.

    regards

    Jithesh

    Sunday, November 9, 2014 8:45 AM
  • Sorry for the late reply. I was able to complete the installation by using the accountname@domain format instead of the domain\accountname format.

    Tim

    • Marked as answer by MidMOTech Monday, November 10, 2014 1:27 PM
    Monday, November 10, 2014 1:26 PM