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Eligibility for Office Bonus Pack

Question
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I tried to redeem a Bonus Pack for Office Business 2007 but I got BONUS PACK Eligibility Failure instead. I was able to get Bonus Pack for my Vista copy, but not Office Small Bus 2007.
Diagnostic Report (1.7.0012.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Detailed Status: 0x1
Windows Product Key: *****-*****-V9XVQ-7XFHK-7V28P
Windows Product Key Hash: 6Y+AKMtMJZPs/srizMd/PR5MkOw=
Windows Product ID: 89576-OEM-7303951-25801
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.0.6000.2.00010100.0.0.006
ID: 1d3ea5e6-1c8f-4510-b362-fa9bea2473be
Is Admin: No
AutoDial:
Registry: 0x0
WGA Version: Registered, 1.7.36.0
Signed By: Microsoft
Product Name: Windows Vista (TM) Business
Architecture: 0x00000000
Build lab: 6000.vista_rtm.061101-2205
TTS Error:
Validation Diagnostic:
Resolution Status: N/ANotifications Data-->
Cached Result: N/A
File Exists: No
Version: N/A
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 100 Genuine
OGA Version: Registered, 1.6.21.0
Signed By: Microsoft
Office Diagnostics: 77F760FE-150-80070002_7E90FEE8-175-80070002_025D1FF3-138-80041010_025D1FF3-324-80040154_025D1FF3-269-80040154_025D1FF3-273-80070002Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>1d3ea5e6-1c8f-4510-b362-fa9bea2473be</UGUID><Version>1.7.0012.0</Version><OS>6.0.6000.2.00010100.0.0.006</OS><PKey>*****-*****-*****-*****-7V28P</PKey><PID>89576-OEM-7303951-25801</PID><PIDType>3</PIDType><SID>S-1-5-21-118133562-1083520778-2672461733</SID><SYSTEM><Manufacturer>INTEL_</Manufacturer><Model>DG965WH_</Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>MQ96510J.86A.1687.2007.0510.0258</Version><SMBIOSVersion major="2" minor="4"/><Date>20070510000000.000000+000</Date></BIOS><HWID>8A303507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData> <Software><Office><Result>100</Result><Products><Product GUID="{91120000-0031-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>2007 Microsoft Office system</Name><Ver>12</Ver><Val>738AC7FDDBFCB3A</Val><Hash>Qrg26piK3MRGq6o+FaIU2Hx0C84=</Hash><Pid>89451-413-5794987-66370</Pid><PidType>1</PidType></Product></Products></Office></Software></GenuineResults>Tuesday, June 19, 2007 4:19 AM
Answers
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Dear Monarch Nanny,
I am closing this thread due to lack of response. If this is still an open issue, please create a new thread.
Thank you,
Jenifer
Thursday, July 19, 2007 4:21 PM
All replies
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Dear Monarch Nanny,
We are going to need to talk with you about your specific issue, but it would be cumbersome to do so over the Forum. Would you please go to https://support.microsoft.com/oas/default.aspx?c1=509&gprid=9860 and create a Support Incident. Afterward, post the Incident Number here in this thread. We will then contact you directly.
Thank you,
Jenifer
Tuesday, June 19, 2007 3:57 PM -
Dear Monarch Nanny,
I am closing this thread due to lack of response. If this is still an open issue, please create a new thread.
Thank you,
Jenifer
Thursday, July 19, 2007 4:21 PM