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Backup to External Hard Drive

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Every time I try to back up to a WD External Hard Drive I have to start and stop the process 4 or 5 times until One Care will finally go beyond 1% back up complete on the back up progress page

Saturday, March 28, 2009 1:20 PM

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This could be caused by a file system error on your hard drive. Run chkdsk before attempting One Care backup. To do this open a command window and type in "chkdsk /r" without the quotes. This will repair file system errors and recover bad sectors. Try running backup again. If the issue persists please contact support. How to reach support - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90
Jim
- Marked as answer by Stephen BootsMVP, Moderator Sunday, March 29, 2009 7:45 PM
Saturday, March 28, 2009 1:27 PM

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