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Windows activation problem

Question
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I have formated the C: drive and reinstalled winxp pro. When I try to activate the winxp pro it gave an error message like " Unable to establish a connection with the Activation Server. Please check your network settings and confirm that you are able to connect to the internet, then try again." My connections are OK and I am sending this through the same pc. Please help me.Monday, December 13, 2010 5:57 AM
Answers
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"LaiRanjit Singh" wrote in message news:205c80ff-b66b-4399-9652-6ec0e4ba136b...I have formated the C: drive and reinstalled winxp pro. When I try to activate the winxp pro it gave an error message like " Unable to establish a connection with the Activation Server. Please check your network settings and confirm that you are able to connect to the internet, then try again." My connections are OK and I am sending this through the same pc. Please help me.
To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
Once saved, run the tool.
Click on the Continue button, which will produce the report.
To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
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Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Marked as answer by Darin Smith MS Friday, December 17, 2010 11:22 PM
Monday, December 13, 2010 11:23 AMModerator
All replies
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"LaiRanjit Singh" wrote in message news:205c80ff-b66b-4399-9652-6ec0e4ba136b...I have formated the C: drive and reinstalled winxp pro. When I try to activate the winxp pro it gave an error message like " Unable to establish a connection with the Activation Server. Please check your network settings and confirm that you are able to connect to the internet, then try again." My connections are OK and I am sending this through the same pc. Please help me.
To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
Once saved, run the tool.
Click on the Continue button, which will produce the report.
To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
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Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Marked as answer by Darin Smith MS Friday, December 17, 2010 11:22 PM
Monday, December 13, 2010 11:23 AMModerator -
No reply from the Original Poster.
Issue is assumed to be resolved.
Darin MSFriday, December 17, 2010 11:22 PM -
I have also tried to activate Windows XP and received the following message:
Unable to establish a connection with the activation server.
I am connected to the Internet, and my system date and time are accurate. Here is the report I receeived from the MGA Diagnostic Tool recommended by the previous reply of Noel D. Paton to LaiRanjit Singh:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Not Activated
Validation Code: 1
Cached Validation Code: N/A
Windows Product Key: *****-*****-X6WQ7-DHHDB-XF8WY
Windows Product Key Hash: ggfEMrT0ofrdNrzywe/cUMfZkGc=
Windows Product ID: 76487-024-7978083-22301
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 5.1.2600.2.00010100.3.0.pro
ID: {DBE335AF-6ACC-4170-8A6C-74F84A28C1F3}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A
Version: N/A
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-543-80070002_025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{DBE335AF-6ACC-4170-8A6C-74F84A28C1F3}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-XF8WY</PKey><PID>76487-024-7978083-22301</PID><PIDType>5</PIDType><SID>S-1-5-21-1960408961-616249376-682003330</SID><SYSTEM><Manufacturer>VMware, Inc.</Manufacturer><Model>VMware Virtual Platform</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>6.00</Version><SMBIOSVersion major="2" minor="4"/><Date>20091231000000.000000+000</Date></BIOS><HWID>05C537870184165F</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Licensing Data-->
N/A
Windows Activation Technologies-->
N/A
HWID Data-->
N/A
OEM Activation 1.0 Data-->
BIOS string matches: yes
Marker string from BIOS: 0928:Dell Inc|0928:Fujitsu Siemens Computers|1319D:Fujitsu Siemens Computers|0928:Gateway, Inc|1319D:Gateway, Inc|0928:Hewlett-Packard Company|1319D:Hewlett-Packard Company|0928:HITACHI, Ltd|1319D:HITACHI, Ltd|0917:Microsoft Corporation|0961:Microsoft Corporation|006D:Microsoft Corporation|007A:Microsoft Corporation|0928:Mitsubishi Electric Information Technology Corporation|1319D:Mitsubishi Electric Information Technology Corporation|0928:NEC Corporation|1319D:NEC Corporation|0928:TOSHIBA CORPORATION|1319D:TOSHIBA CORPORATION|0928:Unisys Corporation|1319D:Unisys Corporation|13024:VMware, Inc
Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005
OEM Activation 2.0 Data-->
N/A
Saturday, March 19, 2011 5:32 PM -
Since you're running a VM, it's likely that the problem is caused either by incorrect netwotking settings, or firwall issues.
You can either try fixing those, or use telephone activation.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothMonday, March 21, 2011 5:54 AMModerator -
I hope it is okay to add to this post since I am having the same issue.
I was having all sorts of problems & I reformatted the drive and reinstalled my windows xp pro. When I tried to activate the software it is giving me the error message that it is unable to establish a connection with the activation server and to check my network settings and confirm that I am connected to the internet and try again. I am connected to the internet - in fact I am on that machine right now and I did disable the firewall and antivirus (just in case that was the problem) but no matter how many times I tried I still get the same message. I did download and MGADiag tool and have pasted the report here.
Any assistance would be so very much appreciated.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Not Activated
Validation Code: 1
Cached Validation Code: N/A
Windows Product Key: *****-*****-WFP4G-JPPPG-B23MB
Windows Product Key Hash: iK6aUMSYDNOYAj6oZNKKKtxe07M=
Windows Product ID: 55274-OEM-2251846-47008
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 5.1.2600.2.00010100.3.0.pro
ID: {D56511FC-F3B1-4CDE-8672-EA719236DFA0}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A
Version: N/A
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 114 Blocked VLK 2
Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{D56511FC-F3B1-4CDE-8672-EA719236DFA0}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-B23MB</PKey><PID>55274-OEM-2251846-47008</PID><PIDType>3</PIDType><SID>S-1-5-21-515967899-507921405-854245398</SID><SYSTEM><Manufacturer>00101730 7865</Manufacturer><Model>15393100001100</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>2.07 </Version><SMBIOSVersion major="2" minor="0"/><Date>20010119000000.000000+000</Date><SLPBIOS>Dell System,Dell Computer,Dell System,Dell System</SLPBIOS></BIOS><HWID>F04D32DF01842059</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>114</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57569</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="11" Result="114"/><App Id="16" Version="11" Result="114"/><App Id="18" Version="11" Result="114"/><App Id="19" Version="11" Result="114"/><App Id="1A" Version="11" Result="114"/><App Id="1B" Version="11" Result="114"/><App Id="44" Version="11" Result="114"/></Applications></Office></Software></GenuineResults>
Licensing Data-->
N/A
Windows Activation Technologies-->
N/A
HWID Data-->
N/A
OEM Activation 1.0 Data-->
BIOS string matches: yes
Marker string from BIOS: 1584A:Hewlett-Packard Company
OEM Activation 2.0 Data-->
N/A
Thursday, August 18, 2011 6:12 PM -
Thursday, August 18, 2011 6:20 PMModerator
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As Carey says - try activating by phone.
However, you have a problem with your Office installation - it's definitely non-genuine, and you need to consider your options there.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothThursday, August 18, 2011 7:39 PMModerator -
Nevermind.
I am not sure how or why but I tried restarting my pc and then tried the activation again and this time it stated that it was activated. The office should be genuine since it is the original cd that I got when I purchased it and it had originally passed the office genuine advantage validation from microsoft. I don't understand why you are saying that it is non-genuine. I never had a problem with it when it was installed before I did this reformatting and it did pass the office genuine download tool that came with the updates in the past. Not that it matters a whole lot anyway since I have uninstalled it since I just purchased the office 2010 version and will be installing that now that I have uninstalled the 2003 version.
Thursday, August 18, 2011 8:25 PM -
Please repost with a new MGADiag report - this could elucidate problems.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothThursday, August 18, 2011 8:34 PMModerator -
"lmhjcr" wrote in message news:80f66775-bbd0-409b-ac0b-b9e7e6baab24...
Nevermind.
I am not sure how or why but I tried restarting my pc and then tried the activation again and this time it stated that it was activated. The office should be genuine since it is the original cd that I got when I purchased it and it had originally passed the office genuine advantage validation from microsoft. I don't understand why you are saying that it is non-genuine. I never had a problem with it when it was installed before I did this reformatting and it did pass the office genuine download tool that came with the updates in the past. Not that it matters a whole lot anyway since I have uninstalled it since I just purchased the office 2010 version and will be installing that now that I have uninstalled the 2003 version.
Actually – looking further into the existing MGADiag report, it’s obvious that there is a problem.One part of the report thinks that the machine is a Dell, another that it’s a Hewlett-Packard machine.This would imply that even if the license is genuine (Darin can confirm this, I hope), that at some stage some kind of hack has been used to get around activation requirements – which means that it would be very difficult to be confident in the integrity of the OS itself in terms of malware, rootkits and suchlike.It may be worth your using the Product Key Update tool to ‘change’ the Key to your existing one, as this will check the system for some forms of malware which would not show up in normal scans.Your Office installation is based on a Blocked Volume License Key – which is not for sale to the public, but only sold in bulk to organisations for use in their own machines. This particular Key was one that was stolen from Microsoft itself in 2004 and released on the internet - and blocked immediately.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothFriday, August 19, 2011 12:13 PMModerator