Activation Key Too Short RRS feed

  • Question

  • I installed Vista Ultimate full retail version (product 66R-00002) I purchased online from Royal Distribution, Boulder, CO.  When the installation asked for the product key, I noticed what I have on the package label is only 14 characters in the form of: xxxxx-xxx-xxx-xxx.  I don't see the 25 characters the installation wants.  My numbers are just below a bar code that is at the very top of the label.  I skipped the entry to continue with the installation and fortunately I wanted the clean-install anyway.  Do I have a bogus copy or is this a collector's copy because the label is mistyped?  I can send a picture, if you need.


    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: 0x0
    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-6CDQM-RV23K-RP8F7
    Windows Product Key Hash: 7VrYSubZ86JPxkAAnCqEelHYZa4=
    Windows Product ID: 89587-014-0000025-71290
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.0.6000.2.00010100.0.0.001
    CSVLK Server: N/A
    ID: {B8B0B354-8D1F-4B30-A5FE-29AEF67A0112}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Ultimate
    Architecture: 0x00000009
    Build lab: 6000.vista_gdr.071023-1545
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{B8B0B354-8D1F-4B30-A5FE-29AEF67A0112}</UGUID><Version>1.7.0095.0</Version><OS>6.0.6000.2.00010100.0.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-RP8F7</PKey><PID>89587-014-0000025-71290</PID><PIDType>5</PIDType><SID>S-1-5-21-3187422083-1593707794-2833890176</SID><SYSTEM><Manufacturer>alienware</Manufacturer><Model>alienware</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0304   </Version><SMBIOSVersion major="2" minor="3"/><Date>20060810000000.000000+000</Date></BIOS><HWID>99333507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002



    Friday, July 4, 2008 3:57 AM


  • Hi TriManTed,


      No, the Product Key must be 25 digits in the form xxxxx-xxxxx-xxxxx-xxxxx-xxxxx. 

    The number that you see, sounds to me like it may be the disk Part Number, but I am unsure.


      I strongly suggest contacting the company that you purchased this Vista from and


    a) Ask where they put the Product Key. It should be on a Certificate of Authenticity, but maybe they included it on the Purchase Order or sent it by Email.


    or if the company isn't cooperative


    b) Submit a Piracy Report at http://microsoft.com/piracy as well as pursue any legal recourse, against the company that sold you this copy of Vista, in pursuant to the laws in your area.


    Hope that helps,

    Darin Smith

    WGA Forum Manager

    Monday, July 7, 2008 9:17 PM