How to get 'to' and 'from' of phone activity of Contact using OData? RRS feed

  • Question

  • Hi,

    I have successfully created 'Phone Call Activity' for a contact. Now I want to list (programatically) all the activity related to 'to' and 'from' of particular contact. I should also be able to filter data using different parameter.

    I am using 'PhoneCallSet' to get list of all phone call activity.   


    Thursday, November 6, 2014 12:17 PM

All replies

  • 1.Add Json and Jquery as Web resource as first and you can find it in CRM SDK at following path sdk\samplecode\js\restendpoint\restjquerycontacteditor\restjquerycontacteditor\scripts

    2.Pass parameter sender and Recipients

    3. Make Query on PhoneCallSet Entity as

    a)Sender eq " Name of Sender",

    b)Recipient eq "Name of Recipient" and Regarding eq "Name of Contact" Using Odata Query Designer Tool

    function phoneCalls_onloadContact() {
        var contactId = Xrm.Page.data.entity.getId() ? Xrm.Page.data.entity.getId() null;
        if (contactId != null) {
            var phoneCalls =GetPhoneCallByContact(contactId);
            if (phoneCalls != null && phoneCalls[0].results.length > 0) {
                for (var count = 0; count < phoneCalls[0].results.length; count++) {
    function GetPhoneCallByContact(contactId) {
        var serverUrl = Xrm.Page.context.getServerUrl();
        var oDataUri = serverUrl + "/xrmservices/2011/OrganizationData.svc/PhoneCallSet?$select=from,RegardingObjectId,to&$filter=from eq '"+Sender Name+"' and to eq '"+RecipientName+"' and RegardingObjectId/Id eq guid'" + contactId + "'";
        var jSonArray = new Array();
            type: "GET",
            contentType: "application/json; charset=utf-8",
            datatype: "json",
            url: oDataUri,
            async: false,
            beforeSend: function (XMLHttpRequest) {
                //Specifying this header ensures that the results will be returned as JSON.            
                XMLHttpRequest.setRequestHeader("Accept", "application/json");
            success: function (data, textStatus, XmlHttpRequest) {
                if (data && data.d != null) {
            error: function (XmlHttpRequest, textStatus, errorThrown) {
                alert("Error :  has occured during retrieval of the contacts");
        return jSonArray;

    Muhammad Sohail

    Thursday, November 6, 2014 1:17 PM
  • PhoneCallSet does not have 'to' and 'from' attributes. When I try to run query by selecting 'to'/'from' page give error - 400
    Friday, November 7, 2014 4:04 AM
  • please install odata query designer to build the right query.




    Friday, November 7, 2014 4:18 AM
  • Tool is really good. But I am still getting error 400. I used very simple query, 


    If I do not use $select=from,to .. it just works fine

    Friday, November 7, 2014 4:41 AM
  • Hi Pranit,

     I was not aware of this. Learnt a new thing today. Thanks.

    See this link. I have executed the query and it works. may be it gets more info that you may need.




    Friday, November 7, 2014 5:03 AM
  • Can you specifically get 'to' and 'from' from it? I am not able to get those. Even not in some other param.
    Friday, November 7, 2014 6:03 AM