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I just reinstalled One Care and Microsoft is saying I don't have a subscription

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After following all the instructions on reinstalling One Care, which meant downloading the 15 day trail version, and now Microsoft says I don't have a subscription even though I just subscribed a couple of months ago. Is there anyway I can contact MS and have a person verify my subscription?

thanks

Thursday, January 17, 2008 2:11 AM

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If you don't recall the LiveID you used for your subscription, you will need to contact support who can provide that information to you using your Key and/or contact information.

How to reach support - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

Alternatively, sign in at http://billing.microsoft.com with email addresses that you have set up as LiveIDs and one will show your subscription listed - that would the LiveID to use to activate the reinstall or additional computer install.
-steve

Thursday, January 17, 2008 2:18 AM

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